Jack O Diamonds Honda
Today 8:30 AM - 8:00 PM
Customer Reviews of Jack O Diamonds Honda
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15 service reviews
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Still the Best!
by Steve Mach on 11/07/2024Two things: Jack O’ Diamonds is the best - I serviced my previous Honda there and bought a great used Honda there. They also work with great local shops for Honda work! Action Autobody is one such great shop. The best! Honda certified… for good reasons: Chuck and Mike are highly qualified and provide excellent, cost effective service. Several years ago I had a little fender bender with my 2005 Accord - they provided a detailed description of the comprehensive work they would do to make it like new! and most competitive quote as well! This week they repaired my 2014 CRV. In just a half hour they replaced the assemblies for a headlight and running light while I waited! It only took 30 minutes, new Honda parts, very affordable! I The local Honda dealer in Tyler, Texas, “Jack O’Diamonds Honda” is nearby, also great folks, they recommended Action to me and I’m grateful to both! I couldn’t be happier! Thanks to Action & JOD! Steve Mach, smachs@hotmail.comFast and Friendly
by ETX EV on 10/25/2024Brought my Prologue in for a tire rotation and got in and out in a few minutes. These guys are awesome!Avoid at all cost!
by Jeff on 07/16/2023Their service department is the worst I've ever dealt with. Their service manager does nothing but lie, and give excuses. They don't communicate unless us call them. Even after they keep you car for days. Still not fixing what you asked… them to.Top Notch Service
by gingerh1 on 08/15/2015Andy, in the service department, was amazing. He went above what he had to do and provided superior customer service. I could not be more satisfied with my experience here.Express Service
by JODCustomer on 03/26/2015As always your team was quick and efficient and the vehicle was completed quicker than I had thought it would have been, thanks again!!Great overall experience
by Ksnise on 03/16/2015We needed a new battery for our Accord. Even though we did not purchase the vehicle from this dealership everyone was very nice and went above and beyond our expectations in customer service. When it's time to purchase a new car in the… future we will be coming back.A One
by loeta on 02/20/2015I have been pleased with Jack o Diamonds from sales to now service. This dealership is one that has met all my expectations. Service was very good and staff was helpful!Great!
by jcarnation1 on 02/12/2015Over the last 20 years, our family has purchased 7 new Hondas from JOD. (Roman is the best salesperson!) I always have my cars serviced at the dealership. Through the years, the service department has been ok. Now, the service department is… great! They work hard to satisfy the customer. I never feel they are trying to sell me something or that the prices are unreasonable. They know my car and my loyalty to them pays off in the extra details they take care of. It's a win/win. Great car. Great service!Amazing Customer Service
by ronsheff on 02/07/2015Thank you, thank you to everyone in the service department especially Paula. They took exceptional care of us, making sure we were totally satisfied with the work we received. Not only did the provide customer service, they gave us… customer satisfaction. You don't find that a lot anymore! Thank you Paula and the JOD service team!Top Nitch Service
by happy168 on 02/04/2015I am 68 and have been in a lot of dealerships and this is the best bar non. It is a joy to come in for service, they are always so nice, helpful and knowledgeable. I would give them 10 Stars.CRV Maintenance
by rosher on 02/03/2015Took my wife's CRV in for brake fluid flush. I had been given estimate over phone. Actual price was the same. They did point out that her 6 year old CRV did need transmission service and power steering flush. Quoted a price. No hard sell,… just that it needed done. Also, Jack O Diamonds new facility is great. Clean, spacious, and relatively easy to get to. Will be going back for future service.Good Service
by Eatfresh on 11/26/2014They treat you like they need your business - So Great ServiceFriendly and Honest
by AmgelaK on 11/15/2014I can always count on Jack O'Diamonds Service team to be friendly, and to be honest about the work needing to be done to my car. I trust them 100%.Honesty and integrity at it's best
by honesty9 on 11/05/2014I appreciate this service department for their honesty. My oil change was free with my points, but I had requested they rotate my tires. After leaving the dealership and arriving home, I received a call from the Service Depart apologizing… and informing me that my tire rotation had not been done. There was a lack of communication when the repair specialist who started working on my car became ill and had to leave. In today's society where honesty is lacking in so many businesses, this was refreshing.Excellent Service
by Vicki68 on 11/05/2014I have owned my Honda Accord for a little over 3 years now. All service work has been completed at Jack O'Diamonds Honda. I have always received respect and the service has been outstanding at an affordable price! I am always greeted with… a smile which says a lot without saying a word! I will continue to have my Honda serviced at this dealership and I highly recommend their service department! Thank you to all the service staff at Jack O'Diamonds for your great work!
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