Customer Reviews of DeMontrond Hyundai
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128 sales reviews
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Mommy’s Palisade
by Wad on 05/09/2025Eric Salas , was very helpful and followed up with answers to all my questions and made the purchase a pleasant experience. Ryan in finance was also helpful at explaining the details on different options with finance and warranty options.Car Shopping DeMontrond Style
by Yvonne Hopson on 05/12/2025My overall experience was excellent, especially the help and support provided by Erik, my salesperson. I would be happy to recommend DeMontrond Hyundai, Texas City, to all car shoppers.Excellent Experience!
by Denise S on 05/12/2025I recently purchased a car from Demontrond Hyundai in Texas City, TX, and had a fantastic experience. The customer service was outstanding from start to finish. The staff was friendly, professional, and made the entire process smooth and… stress-free. They answered all my questions, took the time to walk me through my options, and made sure I was comfortable with my purchase. I highly recommend this dealership to anyone looking for a hassle-free car buying experience!2025 Santa Cruz
by JD on 05/09/2025Overall good experience. Big reason I went was the Lifetime Warranty...The Demontrond Warranty.Great service
by Vince on 05/04/2025Worked with Ryan who made the process easy and fast. Spoke to him over the phone and he worked out a great deal. Was there maybe 2 hrs. doing paper work. He was straight forward and did not try any unwanted sales or waste anymore time then… what was needed.Very accommodating and above and beyond expectations
by BeBe on 04/22/2025updated 04/28/2025You will drive away in the car you want! Very friendly and professional family atmosphere dealership.Good customer service makes a loyal customer to hyundai
by loyal customer on 04/27/2025I was inclined to return to purchase my next tuscan because they had what I want fast nice and work with me. Anahi even helped me BEFORE they officially opened. She was straight with me and eager to help and made the car buying process as… smooth as possible. Ryan in finance is phenomenal and very attentive. Marc was patient and helped tremendously. Rigo detailed my car and had me riding in style with a smile. Thanks rigo. These folks A plus.I highly recommend them and plan on coming back to buy my 3rd car here when that time rolls around. So, I guess I'm officially a loyal demontrond buyer now and proud to be one!My first car purchase!
by Ashley Zegarra on 04/19/2025The experience with Vidal was extra smooth. He listened to my wants and worked on my timing.Haley saved the day.
by NMM on 04/19/2025I was not having a good experience during my visit and was getting frustrated, but then Haley showed up, actually listened to me and got everything handled.Awesome Service Experience
by JJE on 03/31/2025updated 04/08/2025Carl was super professional and worked closely to make sure we got the perfect new Hyundai.Dishonest and Warranty Scam
by Justin W on 12/15/2024My wife and I purchased a car at the beginning of November, and although we had no issues with sales, the finance department has been awful. We were pressured into an extended warranty, and with our doubts, confirmed that there was a… cancellation period (60 days) and were assured it was an easy process. Two days after purchase, and further reading the requirements needed for a warranty claim to be honored, we decided to cancel. We called the dealership multiple times and left messages with the finance department. The next day, we spoke to the receptionist who acted surprised that there had been no answer, as she stated the other day was not busy at all - we then asked to leave a message for the finance manager. With no further response, my wife proceeded to drive across town 5 days after the car purchase to talk to someone in person. When she arrived, one of the two finance folks were in the office, and because the present financial person did not help us with the sale, we'd have to wait. Ryan Crowder was left a message from his associate, and we heard no call back. We repeatedly called the following week with no response. Finally on the second week, we received an email back from Ryan about our desire to cancel. We filled out the required paperwork and odometer reading proof same day, and asked for an estimate on cancellation timing. Six to eight weeks to cancel a warranty, after we had signed out an intent to cancel nearly right after purchase. The contracts are airtight and state that cancellation can be completed for a full refund within 60 days, but the finance department is intentionally delaying the process. This is BEYOND ridiculous and fraudulent business practice. We have reported this case to the Texas DMV and intend to raise further concerns to the DeMontrond CCO and general managers. Update: we spoke with a general manager today to escalate this, and they gave us the run around that it could take 90 DAYS on their end to have the warranty cancelled. Talk about moving the goalposts and lying to sell any car.You need a car, call Eric!
by Briana M on 12/12/2024Erick was very helpful, I had been without a car for a month and never heard of DemonTrond but I saw a car online I wanted to look at here and he answered every question and was helpful and attentive. This was my first time getting a car… with just me and my husband and everything went smoothly, I loved the car and I was able to get everything I needed within a reasonable price too. Still love the car now!If you need a car, call Tony!
by M B on 10/22/2024updated 10/28/2024I recently had the pleasure of working with Tony Victoria at Demontrond while purchasing my new car, and I can’t recommend him highly enough. From the moment I arrived, Tony made me feel welcomed and respected.There was absolutely no… pressure to make a quick decision. Instead, he took the time to inform me about various options, ensuring I understood each vehicle's features and benefits. His extensive knowledge was evident, and he was always willing to answer my questions in detail. Tony's genuine care for his customers was refreshing. He listened attentively to my needs and preferences, guiding me to the perfect vehicle without any sense of urgency. If you’re looking for a car salesman who prioritizes your comfort and satisfaction, Tony Victoria is the one to see. His informative and caring approach made all the difference in my car-buying experience!Been a long time since I have felt like a valued customer!
by Melissa N on 08/19/2023We stopped in yesterday and we’re met outside by Justin who was ready to help us with whatever we needed. He looked at every option available to meet our needs and spent more than an hour walking through the lot with us, looking at… vehicles, reviewing features and letting us test drive a couple of models before we had to leave. We made an appointment to come back today and wrap up our search and he called us this morning - giving a little personal touch that made us feel truly valued. We test drove a couple more vehicles today and finally fell in love with the Palisade. Then we met Brad who connected with us on our kids and a family friend who is a coworker of mine. We felt like and were treated like friends. Finally we met Miron in finance who educated us on warranty plans and although I was certain he was wasting his time at first, he truly showed us the benefit and worked within our budget to help make sure we are covered under warranty for most things. I have not felt so good about a vehicle purchase maybe ever! I don’t think I’ll ever shop anywhere else.Quentin is the MAN!
by Jdawg on 10/02/2022Just walk in and ask for Quentin, he'll take care of everything else and insure you get the right car at the right price. Easiest car buying experience imaginable!Tony Victoria is a Miracle Worker!
by Caroline on 09/12/2022updated 09/19/2022Tony got me a hybrid car in less than a week, which is unheard of! My car broke down and I needed a new car ASAP. I wanted a hybrid to help with gas and the environment and he found a beautiful new Tuscon. Tony made a usually stressful… process, simple and easy. I was in and out of the dealer and on the road in no time. It was such a huge relief!Awesome help
by kaylin flores on 08/30/2022Tony victoria did a great job in helping me find my ideal car being a first time buyer. He was very honest and helpful and found the perfect car for me! thank you so much!Great Experience
by Mary on 08/28/2022I have visited many car dealerships recently. DeMontrond was by far the best experience I had. James Anderson was a wonderful salesperson. He was very upfront and helpful. Every person I encountered was professional, warm and helpful.Great experience!
by ShelbyW on 08/25/2022Tony was very helpful in helping us find perfect car for our family!No bologna with Tony!
by Candice on 08/05/2022Great and the place to go!!! I did research beforehand and it didn’t disappoint. I went in apprehensive yet confident and left satisfied.Good job
by Ds on 07/12/2022Our salesman did his job well. Explained the features of my new Tucson in detail.
Hyundai Palisade
Hyundai Tucson
Hyundai Santa Fe
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About our dealership
You will love doing business with our Team! We have upfront pricing, no dealer ads or extra equipment charges, and our reviews are Awesome! Come see us soon!
What sets us apart
We offer a Lifetime Warranty at no additional cost to our guests. It's called Warranty Forever!
Amenities
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
- Collision Repair/Body Shop