Cook Ford
Customer Reviews of Cook Ford
Review type:
Stacy is probably the best service writer ever.
by Dave Koelzer on 11/16/2022Stacy is probably the best service writer ever. Super happy with the service. Just what I asked for. Mcree is much closer but I'll never go back to McreeFriendly and knowledgeable
by GO on 04/21/2022Passing thru the area I needed some routine service during my travel. A simple drop by resulted in a quality service event in a most convenient timeframe. Routine questions were answered with apparent concern and knowledge. Recommend anyone… take advantage of an excellent service department.Car issues
by Ford Fusion on 04/14/2020I took my car in for engine light on, and would shake like it was going to die. Had it taken to cook ford. A week into it they say it’s a bad injector they replace it and still having issues with the car. The week after that I call and they… state they are going through the wiring system and had to contact ford not knowing what the codes meant. I towed it to mcree ford within a day they said it was the motor and needs to be replaced! Wow way to go cook ford terrible service. The techs were obviously brought in off the streets.Bruce Smiley
by bsmiley on 10/23/2018Everything was great and on timeBrakes and air conditioner
by Ben’s2011 on 07/18/2018Another satisfying maintenance experience. All brake rotors were resurfaced to clear a erratic feel while stopping. I had towed a heavy trailer with failed electric brakes. My air conditioner system had a leaking valve.cook ford
by ontoiran on 07/03/2018work done professionally, reasonable price, pleasant peopleSUV "The Works"
by Sparky1948 on 11/15/2017It was time for the typical oil change. I love that my 2017 Ford Edge only needs to go in for the oil change once every 5,000 miles. I took it to Cook Ford in Texas City and get what they call "The Works" oil change, check all fluids,… rotate tires etc. The price is good and I know that the work being done by certified Ford mechanics will be done correctly.Service Maintenance
by pinkrose4444 on 06/27/2016Had tires rotated and oil change. Your Service staff was very pleasent to work with and it was done in a timely manner.GREAT PLACE TO GO PLEASE READ!!!
by ragenrob on 06/15/2011updated 05/22/2025I bought my truck August 31, 2010 and by December had a few problems go wrong with it...the main problem being that it developed a tick and a misfire. I wanted to wait to see if any other problems came up so i decided to wait before i took… it in(also broke :/ ). So I waited till i could take it in this June, well i paid 2000 for a warranty and it didn't want to cover anything...All ill say was Mr. Cook made everything RIGHT! My truck got repaired and i am very happy with the service i received! I would highly recommend this dealer to anyone! I am now a lifetime custom of theirs! THANKS KEDGE!!! Robert
The first thing you should know about Cook Ford is that we are dedicated to satisfying our customers and building long lasting relationships. This is true from the moment you walk in for the first time and we hand you the keys to your new Ford or used car.
To complement our stellar collection of products, each chosen for its unique ability to match different peoples' driving styles, lifestyles, wants and needs is an expansive certified Ford parts store, a state-of-the art automotive service center, and a highly advanced Collision Center dedicated to keeping your car young at heart until the day you decide to retire it.
And, of course, we wouldn't be complete without our savy, in-house team of car loan and Ford lease specialists. More than just being good with numbers, they're good with people; which makes for a zero-stress auto financing experience. We think you'll agree, that's pretty hard to find.
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop