Planet Ford
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Customer Reviews of Planet Ford
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182 sales reviews
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Very nice experience
by Jon B on 05/02/2025Very nice experience. Ryan in sales and the whole staff through the purchase were polite, knowledgeable and helpful.King of the Super Duty
by Clarence V on 02/22/2025Huge selection of Super Duty with various options to accommodate your needs.Honest Dealership
by Cort on 12/17/2024Salesmen were knowledgeable, professional, and great to work with. Couldn’t be happierPurchase of a Ford F260
by Colin on 08/26/2024From the first call to the visit to pick-up the truck the Planet Ford and my guy Benjamin Dunaway were fantastic to deal with and very helpful and supportive. Will definitely look at buying from them again.F250 Purchase
by Colin on 08/01/2024updated 08/08/2024Great experience at Planet Ford. Experience and helpful staff and got me in and out with my new truck in no time at all.No Matter What, great Salesman
by Troy B on 04/16/2024We drove past our local Ford dealer to go back to our old dealer, because the service has been outstanding for decades. We borrowed a salesman to show us around for two hours, and then decided to buy out our leased ford. That same salesman… spent the next hour with us in Finance, with a helpful smile the whole time. Although we didn’t buy a vehicle from him, we did buy him some take out dinner. An absolute pleasure, as always, at Planet Ford in Spring.Expedient and Informative
by Hallie on 03/18/2024Tom was great. We communicated via email and I just had to come in to sign the paperwork and pick up the van. The entire in-person process took less than 20 minutes. While there, I had questions about work trucks. Tom took me around and we… discussed options. Very happy!Painless smooth process
by Billy on 12/27/2023Great team and smooth process. In and out in less then 3 hours.Smooth easy process
by C Isaac on 12/21/2023updated 12/26/2023The whole dealership runs like a well oiled machine. From the very 1st contact, to driving off the lot, the Planet team was knowledgeable and thorough with sale. Thanks for a great experience!2023 F-150 Lariat
by Rickgomez20 on 11/10/2023It’s a good dealership, my past and current salesperson have been very helpful from start to finish and while I owned my past 3 vehicle bought at Planet Ford. Highly recommend them and if you are not happy with salesperson let them know… they are committedTo easy
by Daniel on 10/30/2023Joey took great care of me every step of the way she was super informative and very helpful I would be totally lost with out her guidance. Thank you Joey and planet ford for doing a job well done!Very nice people
by Cole slaughter on 09/15/2023The employees there are all very nice and helpful. Buying the truck from the salesman(byron) to financing (Francisco) Also we had to take it in to replace the windshield because it was cracked when we bought it, plus a few other things… that they missed while checking it over, but when I went in Adrian help me get everything checked over for a second time and they fixed everything that needed to be fixed with no troubles.MY HORRIFIC NIGHTMARE!!
by Dissatisfied Customer on 08/31/2023I purchased pre-owned Ford Bronco in May 2023 and have had several problems since then. Here’s my list! - I was charged for an Extended warranty that I didn’t approve of. It took 2 months to get my refund while being charged… interest. -June- Screw from mud flap fell out. I ran over the screwdriver and messed up my tire. I had to purchase a new tire because it’s wear and tear according to the dealership. I took the tire to get fixed and was told I needed 4 new tires. I thought cars were inspected when the dealership receives it. I guess my truck was conveniently overlooked. -July 17th- my truck was giving me some issues. I dropped my truck off to the dealership on June 17th and it wasn’t ready until August 28th. -I didn’t receive a loaner vehicle until August 22nd and had to make arrangements to get to work and around town because no vehicle was available. - The title of my truck was sent to the wrong place. - I didn’t receive any notification that my car was ready. When my husband called to check on the vehicle the person on the other end was rude! When I picked it up 2 plus months later my truck was dirty. -August 30th- After having c the vehicle for less than 24hrs. I got in the car to go to work and it wouldn’t start. My husband jumped by car. We went to the auto store to check the battery. I was informed that the battery was bad and had to spend 300.00 on a new one. They knew the battery was faulty because the cover was removed when my husband jumped it. My overall, experience was horrible!! Be careful when purchasing a vehicle from there!In & out with easy transaction!! Thanks.
by Barb on 08/14/2023We were treated with respect. Sales person kept in touch advising of inventory!! Thsts great customer service. All went smoothly!!My 2023 Ford F150
by John Moore on 07/26/2023I had a great experience with my sale person. She was professional .Thank you Rita.
by Doug Bailey on 11/09/2022Rita was very helpful and made the sales experience pain free. Thank you.Excellent sales personnel and financial personnel
by Hillbilly on 09/21/2022This place was so relaxing and refreshing. There was absolutely no pressure and everyone was very respectful of our needs and wants. Once our vehicle arrived, the salesman was very helpful and knowledgeable of everything about the Bronco. I… highly recommend Planet FordLove the vision written on the wall.
by MSinclair on 08/30/2022Everyone was really nice and humans caring for others. Very nice. Best experience at a car dealer for sure. From sales to service.Awesomeness at Planet Ford
by Ray M on 08/25/2022Very honest and upfront thru the entire sales process. Price was very good and I enjoyed the entire experience.BadHoss Finally Arrived!
by PJ Lord on 08/19/2022I highly recommend Planet Ford. Everyone from sales, finance and service did a fantastic job getting me in my new Ford Bronco. Salesman Christopher Mutz is the best!!!!Very friendly staff with genuine smiles.
by Ms Tone on 08/16/2022The process is fairly quick. My sales guy listened to all my concerns and was able to find the right car for my needs right away.
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