Fred Haas Toyota World
Customer Reviews of Fred Haas Toyota World
Review type:
Great car buying experience
Fred Haas Toyota World, an excellent Dealer.....
by YogiPatel on 04/09/2014updated 05/22/2025This is the 4th vehicle we have bought from them and every time has been a very pleasant experience. You will not have any concern or worry when coming to Syed A. to buy a Toyota. He is a real customer service professional and willing to go… extra mile to ensure customer having the optimal satisfaction.Renege on Internet Quoted Price
by Webgem on 03/29/2013updated 05/22/2025The sales manager refused to honor their internet quoted price that was provided just 28 hours prior, stating that the offer was "over 24 hours old". They pushed for an additional $1000. I rejected & left. Watch out for internet prices that… this dealership has no intention of offering.Thank you for taking the time to leave us your feedback. I'm sorry you feel that you had a 1-star experience at our dealership. Unfortunately quotes do have a limited lifespan because prices themselves fluctuate almost daily. This is standard procedure in the industry-- not something we would ever dream of doing to "bait and switch" our customers. Your business is still of the utmost importance to us; please contact me at your earliest convenience so we can work toward making you a fantastic deal on a great car! Hope to hear from you soon, Dell Ring Fred Haas Toyota World
Worth the trip
by terriw2 on 05/30/2012updated 05/22/2025I live 75+ miles from Fred Haas. I already new what I wanted (the Scion XB) and had test driven one at another dealership. The other dealer didn't want to give much for my trade and didn't want to haggle over the price of the XB. (he was… just plain rude) The sales person from Fred Haas that I spoke to on the phone (after the initial e-mail contact) was very helpful. I told her what I wanted, and that I was bringing my own financing. I told her what my trade was and we agreed on a price over the phone. By the time I got there the car was waiting for me. She took my car to check it out and suprisingly came back in just a few minutes. She took me to the finance department to sign over the transfer paperwork and I was out the door. The whole process took less than an hour. Even though I showed up late in the evening and they closed at 9, I was pleased to find that she was willing to stay late if needed to help me out. After a couple of days I called the salesperson to ask a few questions about the car (still trying to figure things out). She was very helpful and gave me all the information I needed. Even though she had already made the sale, she made me feel like a valuable customer. I will definitely travel the 75+ miles again to get that kind of service. It was well worth the trip. I highly recommend Fred Haas Toyota.Thank you for writing about your visit with us! We really appreciate you taking the time to drive all the way out and see us. I am happy to hear that our staff was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Be sure to check us out on Twitter and Facebook -- we offer exclusive specials for our followers and likers.
purchase of 2014 rav 4
by jtwjr on 04/17/2014updated 05/22/2025as always Steve S. gave us great service!!! I highly recommend both Steve and Fred Hass ToyotaThank you so much for taking the time to write this review. Steve is a asset to Fred Haas Toyota World and it is encouraging to hear that he impressed you by delivering our trademark knowledgeable and pressure-free service. Thank you for your recommendations. It's fantastic that we have earned your trust and repeat business; we look very forward to seeing you again in the future! All the best, Dell Ring Fred Haas Toyota World
DISHONEST/[non-permissible content removed]!
by natalie15 on 03/18/2014updated 05/22/2025Went in to buy a 2013 Toyota Rav 4, The sales person and I had a internet quote said it was no longer good because it was 12 hours old! They tried to up the price of thesuv by 8,000.00 Are you kidding. There are too many delership to deals… with [non-permissible content removed] like this. THIS PLACE IS UNETHICAL AND GIVES ALL DEALERSHIPS A BAD NAME. I ENDED UP BUYING A RAV 4 FROM MOUNTAIN STATES TOYOTA. GO THERE. THEY HONORED MY INTERNET PRICE! THANK YOU MOUNTAIN STATES TOYOTA!On behalf of our sales team here at Fred Haas Toyota World, I wholeheartedly apologize if you feel as though you were being overcharged. Internet quotes do have a finite lifespan, unfortunately, and I'm sorry we weren't able to close a deal with you. If you have any further questions or comments, please feel free to give us a call. Sincerely, Dell Ring Fred Haas Toyota World
So far not good...
by workinman4 on 01/28/2013updated 05/22/2025Was told by sales MGR to take my trade to Car-Max .Not as much as an offer to look at my car.....I'm very sorry to hear that you had a negative experience with our dealership. Our only goal here is your complete satisfaction. If we believe you can get more for your used vehicle elsewhere, we will always let you know-- even if it would be easier for us to just take your car for much less. We want to build that type of a relationship of trust with you-- one that you can rely on for years to come. If you'd like, however, we can discuss the specifics of your vehicle in greater detail. Please contact me at your earliest convenience either way. At the very least, we want to know how we can improve as a business. Thanks again; I hope to hear from you soon. Dell Ring Fred Haas Toyota World (281) 297-7000
They made me happy
by dorunron on 04/03/2014updated 05/22/2025I don't know what changed at this dealer ship, but all I can say is that they gave me a great deal on a new car and a very good trade in value for the car I traded in. Of course I bought a new car, and turned in the same brand and model of… car I bought. So I guess you could say I was a repeat customer. At first they tried to offer a low end value on the trade in, but after negotiations I was pleased with the numbers. I did research the values as well as have the vehicle appraised more than once before making the final deal. I have also been in the market now for about a year, so that should say that I did my homework and got a great deal, otherwise I would have said NO, and kept driving the old car that was in good shape. I also got a excellent interest rate. Even better than what I could have gotten with the credit union that I am a member of. I don't think anyone can beat a zero % interest loan. That is what I was approved for. Yes, I do have a high credit score. All I can say is that they did what they said they would do, and did not back pedal at anytime. They had the car ready when I said I would be there to pick it up and were very cordial at all times. The only thing that was overlooked was the air pressure in the tires was a little low. I pointed that out, and it was immediately corrected. Sure it should have been right, but little things like that can be missed at times. Honestly though, does everyone check their tires before they drive that new car off? Use good negotiating skills and be prepared to just say no to things you don't want.We appreciate your feedback as it helps us to grow as a dealership.Here at Fred Haas Toyota World, we work hard to make sure our guests have a wonderful experience and apologize if some aspects of your prior visit with us have not been up to your expectations. Sincerely, Dell Ring Fred Haas Toyota World
Toyota Tundra
Toyota Tacoma
Toyota Camry
Yogi, thank you for this great feedback. At Fred Haas Toyota World, our number one goal is customer satisfaction. We're glad to have Syed on our team and that we could provide you with a positive experience. We train our staff to go the extra mile and give the customer a positive visit. Thanks again for your loyalty and business. We will be there for you for many years to come. Sincerely, Dell Ring Fred Haas Toyota World
by fredhaastoyota on 04/11/2014