Customer Reviews of AutoNation Chrysler Dodge Jeep Ram Spring
Review type:
Outstanding and Fast Response
by Villando on 04/24/2024Dropping my Grand Cherokee L for Factory Recall, Zachary was very helpful, they checked and replaced specific parts that needed to replace within blink of eyes. Great experience !! Definitely will always go here for my next regular… maintenance.Car diagnostic & service with Mr. Daniel
by summerhen15 on 12/12/2023I had an excellent experience here! Mr. Daniel took care of my car and was very professional getting everything taken care of in one day. Diagnostic and service for a minor issue. Mr. Daniel ensured everything would be done in a timely… manner and the entire staff was knowledgeable and helpful. Also the lobby was clean & comfortable.Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Perfect Service
by BScanlan on 10/31/2023We had a wonderful experience! Everything was taken care of as needed and as promised. And as always EXCEPTIONAL CUSTOMER SERVICE!!!Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Oil Change & fuel injection main't
by Rhonda P on 10/26/2023It was an easy processHi Rhonda, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
Autonation Service Depot
by mike Nort on 10/10/2023The technicians were very friendly and helpful. They kept great communication while my truck was in their possession and were very helpful with giving me a ride to and from home so I didn't have to miss work.Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Oil change
by SNC1234 on 10/09/2023Aaron was very helpful and nice!Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Great dealer. Can’t get any better
by RNBWFLG33 on 10/06/2023AutoNation in spring is the best dealer I have ever worked with. Friendly with great customer service. Kept me informed the whole way.Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
RAM 2500
by RAM Owner on 10/05/2023Juan was extremely helpful. They repaired my brand new RAM 2500 which had an issue with the Uconnect. It took a while but they gave me a loaner and got the issue fixed.Thank you Juan!!Hello Ram, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!
Great
by Francisco on 09/28/2023Everything went as offered, in terms of the service and time. The only comment I have is that the oil change alert light wasn't reset when I received the vehicle. I managed to do it myself, but would've been a nice detail to have it done… by the service technician since it was an oil change service what was performed, due to this alert light.Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.
rotties
by rotties on 09/25/2023He was very nice . Kept me up to date on things being done.Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Dodge Jeep RAM Spring. If you ever need help, just give us a call. Happy motoring!
Overly priced parts
by Raymond on 09/19/2023I went for change of my car’s headlight bulb. Price of the parts was so expensive compared to in Mopar website.Hi Raymond, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (281) 715-6927 to discuss what we can do to help.
Oil Change
by ScreenName on 09/15/2023Everything went smooth and quicklyHi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Oil Change
by BrendaM on 08/29/2023Dani was great and kept me posted on the service of my vehicle.Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Dodge Jeep RAM Spring. If you ever need help, just give us a call. Happy motoring!
Service Department
by JayBott on 08/28/2023The guy I worked with, DeAnthony, was awesome! Very knowledgable. They got my truck in and out in a 24 hour period. Good to go!Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Dodge Jeep RAM Spring. Please don't hesitate to reach out if there's anything additional we can do for you.
Autonation
by Glasses on 08/23/2023Aaron was my service advisor. I came in for an oil change and check the brakes. He seemed very knowledgeable and friendly.Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
4 star service
by Jeeplife on 08/19/2023The entire experience was like clockwork. Speedy, completed what was asked and even went above w/a car wash. Daniel was professional and courteous to say the least!Hi, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!
Oil Change
by Armando P on 08/16/2023Overall my experience with this dealer and salesman Aaron was excellent. He was very time efficient and explained his findings very thoroughly after the service was completed. He explained the concerns he observed on my car at the moment… and went the extra mile to mention future concerns that might pop up. I left very happy and confident my car was up to date.Hi Armando, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
Proper service
by EastTexasRam on 08/13/2023Bought a tranny over the counter for my 2013 Ram 2500 with 173,000miles, installed it then had it delivered to the dealership for computer codes flush and relearn process. They got it done within one day including replacing shift level… mechanism and knocked out two recalls and washed the truck! for less than I expected to pay just for the tranny computer work.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
First oil change and tire rotation
by Jeffrey on 07/21/2023Efficient, courteous, professionalHi Jeffrey, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Great service and helpful staff
by davnkris469 on 07/14/2023Daniel was very prompt and courteous. Took great care of me and my Ram.Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Ram 2500 6.7
by Ron ram on 07/13/2023Well it took two months to get in due to a loaner vehicle not available and had to reschedule said appointment because they scheduled me for a day they were not open. Once I arrived they were friendly and approachable. They listened to my… concerns and needs. There were several recalls and many issues with the vehicle which not all were resolved. One of which is not their fault. Ram will not let them have the part. Unfortunately the recall that they did not resolve is an electrical issue that may cause a FIRE. Not okay Ram! After almost three weeks I was told the truck was finished. I had no issue with how long it took but told them I just wanted it fixed correctly. I showed up and they lost my key, the truck was not finished, there was a cigarette lighter in my console, the entire air box was unfastened with one part missing, and the interior of the truck was filthy. They were very apologetic and genuinely concerned. I left the truck there to let them remediate the situation. They were especially difficult to get on the phone with. They seem task saturated and understaffed. Upon picking up the truck for the second time it was very clean and most of the items had been addressed. The backup sensor still says there is something there when there isn’t. I was told this was normal. Agree to disagree on what the proper function of a BACKUP SENSOR. They should have replaced or repaired the issue. They were honestly very nice and attentive but difficult to communicate with. They were quick to try to address my concerns but the initial results were disappointing. Also… This is on Ram but I should not have had to pay for the alignment when it is a well know issue that there trucks pull right out of the box. Due to their upfront honesty I would definitely use them again. I was never met with friction or lies and I believe they honestly wanted to do a great job.Hi Ron, thank you for taking the time to share your feedback with us. Thank you so much for being one of our valued guests and we look forward to your next visit!
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hi Villando, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Dodge Jeep RAM Spring. We look forward to your next visit! Take care!
by Destiny Jarvis on 04/26/2024