Gunn Chevrolet
Customer Reviews of Gunn Chevrolet
Review type:
Edmunds Service Advisor
by K Cotton on 03/17/2025Got the anticipated service required asked for a wash on top of service did respond to request quite well. The car wash is a plus in service.Committment, Excellent Customer Service, and Quality
by Robert S. on 05/08/2024I have had wonderful experiences with the Gunn Chevrolet service department with three vehicles I have owned which include my 1996 Impala SS, 2007 Chevrolet Avalanche and my 2013 Avalanche that has over 102,000 miles. I no longer have the… older vehicles but I still have my 2013 Avalanche which runs smoothly and it purrs like it is still new because I make sure I stay up on its required maintenance. Over the last 25 years Gunn has provided me with excellent customer service and care along with world-class precision in the work they performed on all my vehicles. I am completely satisfied with their professionalism and I highly recommend their services to anyone who is in the market trying to find a reliable maintenance partner for their Chevrolet vehicle regardless of its year, make, and model. Magnificent work Gunn Chevrolet! I really appreciate all you do!Thank you for the kind words, Robert! We truly appreciate your continued support and recognition. We're happy to hear you continue to be well taken care of. Thank you for choosing Gunn Chevrolet!
Ms.
by Jennymart on 02/18/2024My vehicle was taken care of in a timely manner. But I feel the labor expense was over the top.Thanks for letting us know. Your feedback is valuable to us. If you'd like to discuss this further, feel free to reach out to us directly.
Dissatisfied customer
by Anthony on 05/30/2021Disappointing experience with service unsure if worked completedCar service
by Enrique garc on 02/15/2019Every thing was okay and quick, but as soon as i left fromm the dealership, the check engine light came on, and i hadnt done nothing wrong with vehicle, i called a few days later ans they told me that they couldnt do nothing about it, the… check engine light came on right after the they did everything on the car, i belive they misplaced something or didnt do something right because it was after they checked the car and i had barely left, and ive never had this problem beforeCan't imagine a better experience
by Jullyana on 04/12/2017updated 04/24/2017Jeff Smith was super nice and provided me with excellent customer service. As soon as he learned I'd be car-less for the weekend he had me come in and get a loaner.Chevy
by LBranham64 on 04/14/2017Steven from the service department was outstanding. He showed a genuine concern about my vehicle issues no took care of all my needs.Thank you for your outstanding rating of our service department. We appreciate the opportunity to service your automotive needs and look forward to doing so in the future. We will share your messages with Steven. Again, thank you for taking the time to write the review. It really matters to our dealership! Regards, Gunn Chevrolet Team
Great Service!
by godsman74 on 04/14/2017the Service Manager was great! Excellent service and he reminded me to get my recall taken care of. The pricing was fair and accurate.Thank you so much for your review! We really appreciate your business and are so happy that our service team could provide a great service to you and your vehicle. We look forward to serving you again! Regards, Gunn Chevrolet Team
Oil_change
by Donald1234 on 12/02/2015updated 12/16/2015Very quick and convenient, but would like to have my brakes checked further due to noise the next time I come in.oil change
by who360 on 12/09/2015Came in for a oil change, when I came to pick up my vehicle I was told to go inside to the express office. I came in and my keys were on the shelf by myself. Then no one could find my paperwork. They had to fun a copy so I can have… something for my records.Chev Cruze
by Bryronn on 12/04/2015It was very fast. Exceptional customer service and the service was fast and on point. I couldn't ask for more.Oil Change
by Eeyoremom77 on 11/09/2015Everything was fine with the oil change but the coupon said balance and rotate tires, they did not do, nor did they check the tire pressure. I checked before I turned it in and afterwards.Gunn Chevy's fantastic customer service
by kevin_a on 11/10/2015My time matters to me and every time I'm getting my vehicle serviced at Gunn they show me that my time matters to them as well. Getting an appointment is quick and easy. The Service personnel are very polite and knowledgeable. The service… work is completed promptly and correctly the first time. I have nothing but great things to say about Gunn Chevy.A good experience
by sebland on 08/21/2015updated 10/22/2015The waiting room was welcoming and spotless. The restrooms were beautifully clean and our experience was great! We did well when we bought our Chevy from Gunn!Gunn people are the Best!
by jrulbrich on 10/22/2015I purchased a 205100pm Camaro from Gunn in Jan 2015. There was a problem with the read end drive train (making noise). I brought it in and Gunn performed GM authorized repairs. Now, the noise has returned, I was told this is normal now? So… I left with only an oil change and was told if it gets worse being it back. My 5 year power train warranty runs out in 2 months. I not overly confident in the out come of all this. I did thou appreciate my service writer Jason G. He was very personable and upfront. He was easy to do business with and cared about the situation. I just wish I would have had the noise repaired. Thanks, John Ulbrich [contact info removed]none
by jbcarrasco on 08/31/2015Made an appointment and was in and out in less that an hour. In todays world, it nice to see that.Service
by Jjmarkus53 on 08/29/2015Stopped in for quick oil change and tire rotation before going on extended trip. I appreciate the extra complete vehicle check plus they did a quick bolt tighten recall item. I feel that much better for my trip.Recall service
by JamesR1953 on 08/25/2015Prompt service and friendly people. Clean loaner vehicle. Took three messages and a call to a salesperson to get a response from the service department when trying get my vehicle in for repairs.Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have a wonderful experience and apologize if some aspects of your prior visit with us have not been up to your expectations. We would appreciate the opportunity to hear more about this and work with you to help you feel better about your experience. Please contact us directly at your earliest convenience. We look forward to hearing from you. I have looked into why it took so long to contact you with the information about your vehicle repair and we are working to insure these kinds of miscommunications don't happen in the future. Thank you for bringing this to or attention. Sincerely, Bob Thorne Gunn Chevrolet 210-599-5000
20014 Tahoe
by helland on 07/30/2015updated 08/05/2015Had two cars in and the 2004 Tahoe had an issue concerning Monitor which developed after a visit earlier this year. We were told to bring back in when my daughter returned. There was no note left on my account as to what it was and what was… promised.Great job warranty work
by Leon23r on 07/17/2015updated 07/25/2015Very pleased with the timely fashion of my vehicle being finished. I also greatly appreciated the loaner vehicle after my vehicle was going to be in the shop over night.Leon, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do, please come back and see us again. Take care! Best, Gunn Chevrolet
great service
by nickcarter on 07/06/2015updated 07/23/2015Service advisor went above and beyond making sure I was happy. It is the little things that make the customer experience great.
Chevrolet Silverado 1500
Chevrolet Tahoe
GMC Sierra 1500
Chevrolet Colorado
Welcome to Gunn Chevrolet! We make it easy for our South/Central Texas Chevrolet buyers by offering our “One Simple Price”, which is always our best price. Because our sales team is paid salary, not commission, you won't get a high-pressured sale. We believe that buying a car should be fun, not complicated or frustrating. That's why one-price selling, based on the vehicle's market value alone works. Through our convenient website, we invite you to browse our daily updated new car inventory, view our current specials, or research financing options to fit your budget. Our courteous and knowledgeable staff is standing by to answer any questions and we’d be more than happy to offer you a quick quote on any of our Chevrolet models that catch your eye. Winner of the GM Mark of Excellence Award that is based on customer satisfaction for the past seven years.
- Complimentary Loaner Cars
- Complimentary Coffee
- Shuttle Service
- Cable Television
- Television
- Spanish
Thank you for your feedback! We're glad to hear you received the service you expected and that our team was responsive to your request. We're happy you enjoyed the car wash—it's just one of the extra touches we like to offer. We appreciate you choosing Gunn Chevrolet!
by Gunn Chevrolet on 07/29/2025