Gunn Chevrolet
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Dealership Service Review
service Rating
Recall service
Written byon 08/25/2015
Prompt service and friendly people. Clean loaner vehicle. Took three messages and a call to a salesperson to get a response from the service department when trying get my vehicle in for repairs.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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gunnchevrolet on 08/28/2015
Dealer Response
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have a wonderful experience and apologize if some aspects of your prior visit with us have not been up to your expectations. We would appreciate the opportunity to hear more about this and work with you to help you feel better about your experience. Please contact us directly at your earliest convenience. We look forward to hearing from you. I have looked into why it took so long to contact you with the information about your vehicle repair and we are working to insure these kinds of miscommunications don't happen in the future. Thank you for bringing this to or attention.
Sincerely, Bob Thorne
Gunn Chevrolet
210-599-5000
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