Glenn Polk Chevrolet of Sanger
Customer Reviews of Glenn Polk Chevrolet of Sanger
Review type:
Very professional sale lady that helped me.
Glen Polk is Great!
by Jessica Fangman on 10/02/2024Cynthia has helped us purchase our last two vehicles! She has always helped us find just what we are wanting! Can't thank her enough! Chase in service always takes care of us when we need an oil change or if there are any other needs on… the service side! He is great! Willing to price match on tires too! I send everyone I know here for thier vehicle needs! Great group all together!Thank you so much, Jessica, for purchasing and servicing your vehicles with us. And....sending us all your friends and family is so kind.
Full service
by Peggy on 10/02/2024Through and professionalPerfect! Thank you, Peggy.
Service with a smile.
by JoeC on 10/01/2024My first oil change on my GMC Sierra. Good communication before, during and after. Quick and efficient. Great people to work with.Thank you, Joe. Communication is so important in the service business and I love to hear that our team makes it a priority.
Extra effort to help us out
by Olivia on 10/01/2024Assisted above the usual expectation to assist with an urgent needThank you, Oliva. Extra effort is part of the Glenn Polk culture.
Just under 40K
by Olivia on 09/30/2024Brought my car in on Fri before leaving town. Wed afternoon had had no communication. Callled. Was told I’d hear something by end-of-day. I didn’t. Called again Thurs a.m. “Getting on it now.” Was ready within 2-3 hrs. Electronics in… transmission not covered by warranty. Left a clean car. Steering wheel and floor board dirty when returned. This dealership is so convenient, but they are going to have to step up their game.Thank you for sharing this with me, Olivia. Communication will make or break you, and it sounds like we didn't perform well. As you can see from our reviews, this is definitely out of character for our Sanger team. I'm not sure what was on their plate those few days to cause it, but I apologize. I will also get with the team about the cleanliness. Don't give up on us; we will do better.
3rd Chevy Dealership was the Charm
by Danny on 09/30/2024While this is a smaller dealership than some in the DFW area. They were able to provide me with the Silverado I was looking for. As for pricing and value of my trade-in. They were as good or better, and they worked with me to meet my needs.… When I am ready to replace my Wife’s car, I will be contacting Glenn Poke Chevy First.Thank you, Danny. We are smallish but MIGHTY:) Thank you for coming to see us and giving us the opportunity to earn your business. Please come visit us for all your service needs. We will see you next time.
Best of the best!
by Chris on 09/27/2024Jenny Jo was the absolute best. She made the entire process a breeze and she was extremely helpful. I don’t often leave reviews, but I want everyone to know how great she is! Usually the car buying process feels like it takes forever, but… that’s not the case at Glenn Polk. Highly, highly recommend!!Thank you for the high recommendations for our team, Chris. Jenny Jo is awesome!!!
Happy Customer
by G Daddy on 09/27/2024Friendly, courteous, no pressure staff. Excellent new building and facilities.Thank you for the kind words. We are super proud of our new building and everyone has been so patient during the construction.
Simply the BEST
by John M on 09/26/2024I’ve never in my life been treated so well by a sales person (David Fidone) and dealership. I will never buy another Chevy product from any other dealer!WOW! That is a heck of a review for one of our team members. Thank you for this, John, and please send David all your friends and family.
The great Camaro key fiesta of 2024
by Pablo on 09/28/2024It was once again well worth the drive to Sanger for the friendly and professional service delivered. Chase - our Service Advisor - was knowledgeable and communicated promptly. The communication was very much appreciated. Thanks… Chase! So far, we have purchased two cars from Glenn Polk and looking for a third! Maybe a fourth.Thank you guys so much! We are blessed with an amazing team at Glenn Polk Chevy Sanger. To consider us for your third and fourth purchase is an honor.
Radio repair
by Dg on 09/18/2024updated 09/26/2024Due to insurance involvement took a very long time to get completed. Chase did what he could and finally completed the task. Appreciated the due diligence. Thank youThank you for your patience. I know insurance can be tricky, but happy Chase took great care of you.
Riding in Style
by Kelsi Bannahan on 09/24/2024Amazing customer service! I was looking for a New Ride and after a few questions, they had me ready to go!Thank you, Kelsi. Enjoy your new ride!
Exceptional Service That Gets You Back on the Road Quickly
by Alma on 09/19/2024Friendly dealership. This team truly cares about its customers. It’s always a big inconvenience to leave your car at a shop for work, but the service was thorough and quick in getting me back on the road.Thank you, Alma. 'Back on the road quickly' is what I love to hear:) We are grateful for a team that truly cares about its customers.
Great service!
by Cindy on 09/11/2024updated 09/19/2024I have worked with both Chase and John for service work on our vehicles and they are awesome. I’ve never had to wait long for an appointment and they get your vehicle in and done with prompt courteous service. If extra work is needed they… give you an estimate so there are no big surprises.That's what we love to hear, Cindy. Chase and John are very kind people, and customers enjoy doing business with them. Thank you very much.
I 35 can never be relied on to make me on time
by Judy Hunter on 09/18/2024Glenn Polk Dealership Service Department in Sanger, Texas employs people who treat customers as if we are important people. Very knowledgeable doing their jobs, makes the visit go smoothly. I would recommend this dealership 100%!Thank you for the 100% score, Judy. We are blessed with a great team.
Truck Inspection
by Sabrina McCuistion on 09/17/2024Awesome customer service and vehicle done in a timely manner.Thank you, Sabrina.
Amazing customer service!
by Elizabeth Pena on 09/17/2024Chase was great help!Thank you, Elizabeth.
Quality Service!!
by Curtis Hill on 09/11/2024The service is top notch and the customer service is amazing as well. The customer service rep, Chase is definitely a great person to work with and will work with you to get the best cost and service for your vehicleThank you, Curtis. Chase always tries to make the best deal so that the customer can get their vehicle all the require services. We appreciate you coming to see us.
Great Job!
by Jerry Jackson on 09/08/2024My battery was dead and needed to be replaced. I also needed the computer reset. I spoke to John in the service department and he squeezed me in very quick. Turned a possibly bad day into a good day. He also informed me of recalls on my… vehicle and made an appointment for me to get them addressed.Thank you, Jerry. Turning 'bad days' into 'good days' is John's specialty:) I'm happy to hear we got you fixed up.
Great service
by Mary on 09/07/2024The guys in the service department are very nice and helpfulThank you for trusting us with your vehicle, Mary.
Momma got a new ride!
by JT on 09/07/2024Jenny Jo was our salesperson and she was the best person to shop with! She made the buying process fun and stress free. The entire dealership treated like family with a country charm.I love that 'mama got a new ride' :) Thank you for coming to see us and you are now part of the family!
GLENN POLK AUTOPLEX (which includes all of our brands) has been and is family-owned and operated since 1995. We are proud to serve the Sanger community.
If you would like financing options and you are in the market to purchase a new Chevrolet or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Glenn Polk Chevrolet of Sanger will get you into the car or truck you choose with professionalism and attention to your needs.
Glenn Polk Chevrolet of Sanger offers a full selection of services including:
• New Vehicle Sales
• Pre-Owned Vehicle Sales
• Car Loans and Financing
• Certified Service Department
• Full Selection of Chevrolet Parts and Accessories
- Complimentary Coffee
- Cable Television
- Customer Lounge Area
- Authorized Parts Store
- Authorized Accessories Store
- English
- Spanish
Thank you, Frank. She is awesome at her job and a really good person.
by Trent Polk on 11/04/2024