Customer Reviews of Volkswagen of Alamo Heights
Review type:
Atlas Cross Sport purchase
by Very happy on 05/03/2024We had a wonderful experience purchasing a Atlas Cross Sport SUV from Volkswagen Alamo Heights. Our sales consultant Ralph listened to where we needed to be with the numbers. He was deligent with going back and forth to get us where we… needed to be. He was very courteous, professional, and knowledgeable.James
by JustinS93 on 04/27/2024My rep James was amazing. He 100% understands good customer service and no pressure sales. I don’t think I’ve ever had an easier experience with buying a vehicle. I left feeling confident about my purchase and my understanding of the… vehicle’s features. I recommend him100%That's fantastic to hear! James sounds like a great sales rep who prioritizes customer service and ensures a smooth, no-pressure buying experience. We're thrilled that you left feeling confident about your purchase and understanding of the vehicle's features. Thank you for recommending James. We're here to help and ensure your satisfaction!
Always great
by ScotVW24 on 04/05/2024I went for service but because my lease was coming up, they worked with my budget and got me a lovely new Jetta.We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!
VW Atlas
by SteveRB on 03/14/2024Traded our 2021 VW Atlas for a 2024 VW Atlas. Appraisal process went well thanks to Chris. Michael Craft handled the sale in a no pressure friendly manner. Service advisor David De Leon was very helpful. Mark Payton handled the financing… professionally. All in all very professional yet low key. Thank you!That sounds like a great experience! We're glad that Chris, Michael, David, and Mark provided you with professional and friendly service during your trade-in, sale, service, and financing processes. We're here to ensure your satisfaction and provide top-notch service!
Great service
by SAteacher on 11/17/2023I just purchased my 2nd Jetta here after an accident totaled out my first. I had a great experience both times. I was able to get the car I wanted.It's great to hear that despite the circumstances of the accident, you had a positive experience purchasing your second Jetta from Volkswagen of Alamo Heights. Being able to get the car you wanted and having a great experience twice speaks volumes about our service and your satisfaction. Congratulations on your new Jetta!
Great Deal - Terrible Process
by BLAH1234 on 08/28/2023Sales was nice enough but lacked knowledge. Financing process should have been easy as we came with financing from a preferred lender. It was anything but easy. Terrible communication, took forever to get trade in paid off. Overall,… employees seemed untrained.Tawni was the best!!!
by Whitley Grant on 11/08/2022I’ve had my Volkswagen Jetta for almost 10 years. I’ve gone to this location many times and haven’t always had a great experience. However, upon getting my car serviced i was reluctant to come as always per my past experience. Once Tawni… helped me, i felt safe. She was thorough, honest and informative. This was the best experience I’ve had in 10 years. Give Tawni a raise!!!We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.
Quick and Attentive
by GRoach on 09/01/2022I just bought a VW Jetta alll over internet. Carlos was great with text and following up with email. GM also reached out. I decided the deal was good and went in to sign paperwork and pick up my new car. Fast, easy, and reliable… communication. Great experience!!Thank you! We are thrilled that you had a great car buying experience!
Great
by Wayne Johnson on 08/03/2022Fast and friendly serviceThank you, Wayne! We thank you for your business and look forward to your next visit!
Amazing experience
by James Hunt on 08/01/2022Very friendly, attentive staff and super knowledgeable! Extremely easy to work with and every bit of the buying process was clear.Thank you James for your kind words! We look forward to your business with us again!
Awesome sales person
by David Anderson on 07/30/2022Smooth courtesy easy going no pressure to buyThank you for your positive review, David! We appreciate your business.
Quick to react
by John Payne on 07/29/2022Friendly and courteous.Hi John, thank you for being our customer, we appreciate your kind words!
Not a truck!
by Deb Doe on 07/27/2022We took our Atlas in for service and had an appointment with our sales agent Victoria while there to consider a vehicle for our family now that hubby retired. He had been truck shopping and we planned to see trucks later in the day. Came… home with a brand new Taos after he experienced its features. Not a truck!Thank you Deb for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!
Pleasant experience
by Debra on 07/20/2022Salesman was helpful and did not pressure me Ask for Bryan Sanders.We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.
Great experience
by Daniel Hauser on 07/20/2022Had a phenomenal experience there at Alamo Heights VW, I would recommend Wayne Johnson to family and friends. My experience there was vastly different from other experiences at other dealerships, he was not a pushy salesman and actually… listened to my wants and needs from a vehicle ensuring I was in the best suited one possible.We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.
We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.
great service and no pressure
by Gilberto Sanchez on 07/20/2022Was able to get my car sooner than what was quoted. The financing was quick and helpful. No pressure at all to get any of the extra servicesWe're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.
Buying in Different Times
by Big on a Tig on 07/19/2022These are some very different times we are in, & even more-so when it comes to Purchasing a Vehicle. Many (if not all) Dealership's are in this same unique situation, with Limited Stock availability, but even more affecting the Consumer,… the limited ability to barter better deal's. We knew going in, that this was going to be a very tedious process, & we weren't even sure how we'd feel after it was done, but after all was done, we are Happy with Our decision, and the patience & assistance we received from Wayne was appreciated, as well as from His Management Team David & Jesus. Not sure if these are the best of times to make a purchase, but if You are in the market, and want to get as good a deal that You feel You can, please give them a Chance.We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.
Good deal at Alamo Heights VW.
by Matt Tenberg on 07/18/2022This was one of the easiest, no hassle, no BS car deals that I have had in many years. Thanks to Terri Wilkins and all the great folks over at Alamo Heights VW. We really love our new 2021 Atlas!We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.
New VW customer
by Janelle on 07/12/2022Quick and easy car purchaseCongratulations on your new car, Janelle! Thanks for the review.
Great salesman
by Gr on 07/12/2022Good quality of vehicles and good prices.Thank you for taking the time to leave us a review! We look forward to your business with us again!
Great Experience on Buying and Service
by Gonzalo Alarcon on 07/02/2022Donte Butler is the man you want to go to. He made our car buying experience pleasant and was very professional. He made sure we got taken care of in a timely manner.Thank you so much for your kind words! We are more than happy to hear that we could provide you with a great experience.
Volkswagen Atlas
Volkswagen Atlas Cross Sport
Volkswagen Taos
Volkswagen Tiguan
Volkswagen of Alamo Heights invites you to visit our Car dealership in San Antonio, TX. Our team members are standing by to provide you with some of the best deals near you on VW Cars & SUVs, as well as financing, maintenance, repair, parts and more. Find out why we are one of the San Antonio area's most trusted Volkswagen dealers.
Volkswagen of Alamo Heights le invita a visitar nuestro concesionario de autos nuevos y usados en San Antonio, TX. Visítanos hoy para carros VW y camionetas y SUVs, así como servicio completo, autofinanciamiento y más. Nuestro equipo está listo para ayudarle a descubrir porqué somos uno de los mejores distribuidores de coches Volkswagen en el área San Antonio.
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Customer Lounge Area
It's fantastic to hear about your wonderful experience at Volkswagen of Alamo Heights and with Ralph! We're delighted that Ralph listened to your needs and worked diligently to ensure you were satisfied with the numbers. Enjoy your new Atlas Cross Sport SUV!
by Sara Thurston on 05/05/2024