Customer Reviews of Mercedes-Benz of San Antonio
Review type:
Recommendation for Mercedes Used Car Purchase Experience
Sooo much better than AutoNation!
by Ron on 02/01/2024The commitment to service from Devin and everyone else that I came into contact with was fantastic! Such an unbelievable change from the godawful AutoNation MB dealers that have a stranglehold on the market where I live (Orlando area). I… plan to travel to MBSA to purchase my next car.Thank you for your feedback! Our team works hard to provide every customer with 5-star service and we're glad that you enjoyed your experience with us. If there's anything else we can do for you please don't hesitate to reach out. Take care! Sincerely, Chris Martinez cmartinez@mbofsa.com
Great service.
by Ricky on 01/28/2024This is my choice dealership. I live closer to the Boerne dealership, but making the extra drive has always been worth it. My advisor always keeps me up to date and the car always comes back spotless. Thank you.Ricky, thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Chris Martinez cmartinez@mbofsa.com
Mercedes-Benz of San Antonio is the way to go!
by Jason on 01/24/2024Everyone at the Dealership was very friendly and knowledgeable in their Products and Services. They delivered in their products and services and continue to follow-up with me on any assistance I may need.Thank you so much for sharing your positive experience with us, Jason! We are thrilled to hear that you had a great time at our business. Your kind words mean the world to us, and we can't wait to see you again. Sincerely, Chris Martinez cmartinez@mbofsa.com
Customer Service still exists
by FRG on 01/21/2024Service Advisor Gary Slaughter is one of the reasons I’ve stayed with the dealership. His communication skills and commitment to the customer are bar none one of the best in the industry.Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, Chris Martinez cmartinez@mbofsa.com
Service
by Larry on 01/21/2024Service was quick and very informed as what was needed. Very professional. Thanks. Thanks to tech Bridges and service advisor Devin.Thank you for your wonderful feedback, Larry. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Chris Martinez cmartinez@mbofsa.com
Best Dealership to do business with.
by John_Soldo on 01/18/2024First and foremost, its the product but when I met everyone there, thats what sealed the deal for me. Great cars, Great people and an AWESOME experience all around!Thank you for this amazing review! We really appreciate your business. Sincerely, Chris Martinez cmartinez@mbofsa.com
Give the customer your undivided attention!
by Howard on 01/11/2024Martin Flores and the manner in which he pays attention to detail.Howard, we sincerely appreciate your feedback. Each employee is a valued member of the Mercedes Benz of San Antonio team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, Chris Martinez cmartinez@mbofsa.com
Expected great service
by Willie on 01/09/2024The Lyft service provided by the dealership.Willie, thank you for taking the time to share your feedback. Each employee is a valued member of the Mercedes Benz of San Antonio team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, Chris Martinez cmartinez@mbofsa.com
Best Dealership in San Antonio
by Sherry on 12/28/2023Your service was fast and professional. I consistently recommend you as the best dealership in San Antonio.Hi, thanks for your praise and kind comments about our team. Your recommendation means so much to us and we're so happy to have earned it. We do hope we can be of assistance in the future. Take care! Sincerely, Chris Martinez cmartinez@mbofsa.com
Mercedes Benz Review
by Jimmy on 12/20/2023Friendly and professional staffJimmy, we really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that our team here at Mercedes Benz of San Antonio provided you with the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Sincerely, Chris Martinez cmartinez@mbofsa.com
Outstanding thank you Sofia
by Gerald on 12/12/2023Attentive and pleasantThank you for this amazing review! We really appreciate your business, Gerald. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Buying my "Grey Fox"
by Susan on 12/02/2023Giving me a lot of choicesWe appreciate you for letting others know about your experience, Susan! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Simply the BEST
by Elizabeth on 11/30/2023We purchased our SUV in May. From the start to purchase our experience was great. The sales/finance/concierge department provided excellent service. Since our purchase the Service team is no exception. Jesse Guerrero, the Lead Valet is… the epitome of customer service. He ALWAYS greets me with a smile and provides exceptional assistance. He's always willing to help and make sure I get exceptional service. Our Service Advisor Martin Flores also prides himself in providing excellent service. He's friendly, informative and always willing to assist and ensure we and our SUV are well taken care of. We look forward to continue doing business with MB of SA!Thanks for highlighting our staff who helped make this such a great experience! We will be sure to pass along your compliments. We are always more than happy to assist you if anything else comes up. Take care! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Survey
by Peter on 11/28/2023Once again, our concierge-Tyler Jordan proved why we take our 3 cars there to be worked on and serviced and why I purchased a car from this dealership. He is simply outstanding! And that is why we use this dealership.Thank you for your outstanding rating about our service department, Peter. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Great experience w/the SAMBUSA Team
by Dustin on 11/27/2023Greeting by friendly staff, they know me and my vehicle. Treat you well and do a great job of servicing your vehicle quickly and setting the right expectations on when the work will be completed.Your compliments and kind words mean so much to us and our team, Dustin! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Excellent Five Star Service
by Selene on 11/07/2023I would rate my experience five stars being the highest. MB truly delivered excellent service. Starting from the Sales Dept., Vanessa; General Manager, Mr. Martinez; Finance Michael Payne, and Victor. The experience is not just to put us… in the vehicle, but to think about what our interest and needs. They truly cared and showed compassion. Thank you to all for making us part of the Mercedes-Benz family.Selene, thank you for writing this amazing review for our team! At Mercedes Benz of San Antonio, we always appreciate customer feedback, and I am pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Customer
by Roberto on 11/02/2023Friendly and professionalThank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day, Roberto. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Welcome experience
by Shawna on 10/27/2023Was able to bring my car in and have it seen the same day and completed, even without an appointment, and the free drinks and snacks were so appreciated!Thank you, Shawna, for this wonderful feedback! We are happy to hear how our staff helped you and we will be sure to let them know of your kind words. Take care and have a great day! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Purchase
by Tomas on 10/22/2023Micheal was outstanding, from the greeting to the overall understanding of our needs and willingness to go above and beyond.Thank you for writing this fantastic review and giving our dealership such an excellent star rating, Tomas! It's great to hear we Micheal able to go above and beyond to understand your needs. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
GT 53
by Alfonso on 10/14/2023Always doing the best to help us accomplish buying our car dream. It would make me come back anytime for AMG vehicles.Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at our dealership! We are looking forward to working with you again in the future. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Mercedes-Benz of San Antonio excellent service
by MF on 10/08/2023Very pleased with the service on every visit. Gary Sauter at Mercedes-Benz of San Antonio is excellent to deal with regarding maintenance on my vehicle.Thank you so much for taking the time to let us know how pleased you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Mercedes-Benz C-Class
Mercedes-Benz GLC-Class
Mercedes-Benz GLE-Class
You deserve to travel through San Antonio in complete style, comfort and luxury. That’s why you deserve a new Mercedes-Benz. Mercedes-Benz of San Antonio is here to provide Texas drivers with the Mercedes-Benz sales, service and financing they need to upgrade their time on the road, day after day. As a member of the award-winning family-owned and -operated Northside Auto Group, our Mercedes-Benz dealership in San Antonio, TX, is backed by more than 35 years of experience in the automotive business to ensure you enjoy every moment you spend here.
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Express Service
- English
- Spanish
Thank you so much for your wonderful review! We’re thrilled to hear that your visit to Mercedes Benz of San Antonio was a positive experience. It’s great to know that our front desk team and your care salesman made a lasting impression, especially with their dedication to assisting you. We appreciate your kind words and hope to see you again soon! Sincerely, Chris Martinez cmartinez@mbofsa.com
by Mercedes Benz of San Antonio on 08/28/2024