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Customer Reviews of Jim Bass Ford Lincoln

Review type:

Overall sales rating

5.0
5 out of 5 stars

(10 reviews)

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10 sales reviews
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  • 2023 Jeep Renegade

    5 out of 5 starsby Stephanie on 08/18/2025

    Love my new ride! Easy and smooth purchase over the phone/email and I was able to pick it up. Ernest was extremely helpful. Could not have asked for a better service.
    • Stephanie, Thank you for the excellent review. We appreciate you sharing your feedback with us, and congratulations on your new vehicle!

      by LAURA SOSA on 08/20/2025


  • Keith

    5 out of 5 starsby Edwards on 08/10/2025

    A good experience with no sales pressure and a very welcoming staff of people ready to help you find the vehicle you want.
    • Hello, and thank you for the excellent review! We look forward to helping you in the future.

      by LAURA SOSA on 08/11/2025


  • Easy

    5 out of 5 starsby garphil on 05/01/2025

    Simple, straight forward buying experience.
    • Hello and thank you! We're glad to hear the buying process was simple and straightforward. That’s exactly the experience we aim to provide—appreciate your business!

      by LAURA SOSA on 05/05/2025


  • 2022 Chevrolet 1500

    5 out of 5 starsby Turner4 on 03/24/2025

    We received a very friendly and informed visit.
    • Turner4, we're happy to hear you had such a positive experience with our team! Thank you for the five-star review.

      by LAURA SOSA on 03/31/2025


  • 2025 Bronco

    5 out of 5 starsby Marilou on 03/11/2025
    updated 03/19/2025

    Fast transaction and great service! We came around 4 PM from another town and came home with our daughter's new Bronco.
    • Hi there, Thank you for making the trip to see us! We're glad we could make the process quick and easy so your daughter could drive home in her new Bronco. Enjoy the ride!

      by LAURA SOSA on 03/25/2025


  • Great buying experience.

    5 out of 5 starsby KthIrwin on 09/21/2024

    We ordered two trucks from Jim Bass Ford. I tried buying the same two trucks from a number of other dealers. Jimmy gave us the best price with less hassle than any other dealer, and he did it in a lot less time.
    • Hi Kthlrwn, we appreciate your positive review! We strive to give our customers the best experience possible when purchasing a vehicle. We hope to see you again in the future!

      by LAURA SOSA on 09/24/2024


  • Truck

    5 out of 5 starsby TMWILLMAN on 07/26/2024

    Very helpful salesman. I bought way too many extra add ons. But that was my fault
    • Hi TMWillman, it puts a smile on our faces to know that our salesman was able to help you find what you were looking for! We hope to see you again in the future!

      by LAURA SOSA on 07/29/2024

  • Jim Bass Ford

    5 out of 5 starsby JimBass on 07/25/2024

    Had a great car buying experience with Jim Bass Ford. Sales staff were professional and worked hard to find me what I was looking for, and working to make it happen.
    • Hi Jim, thank you for your kind words! We're happy to hear that your experience was great! We hope to see you again in the future!

      by LAURA SOSA on 07/29/2024

  • Loving my truck

    5 out of 5 starsby Rick Rod on 12/18/2023

    I want to thank Jonathan for his expertise on up grading for a little more and getting a lot more in return! I love my truck with all the extras which I wouldn’t have if it hadn’t been for Jonathan, thank you sir !!!
    • Rick, thank you for the great review! We appriciate you choosing to do business with us.

      by LAURA SOSA on 12/22/2023

  • Pleasant Experience

    5 out of 5 starsby Michael H on 11/24/2023

    I went in looking for a Maverick. Came home with a Maverick. It was a pleasant experience. They were patient and kind the whole way through.
    • Michael H, thank you for your wonderful response to the quality of service our Staff provides!

      by LAURA SOSA on 11/28/2023

The following reviews are more than two years old. They are not included in the overall rating.
38 sales reviews

  • Bronco sale

    5 out of 5 starsby Michael on 01/31/2023

    Great no haggle sales experience.
    • Michael thank you for the review and for choosing to do business with us. We hope you enjoy your New Bronco. Welcome to the herd!

      by Laura Sosa on 02/01/2023


  • 2021 Lincoln Nautilas

    5 out of 5 starsby Nancy Kay on 12/03/2021

    I am a loyal customer of Jim Bass Ford/Lincoln and Joe Israel. He is up front and honest. Not at all the typical aggressive sales person I have had with other dealerships. He provides me information and let's me make my decision. I really appreciate that sales style.
    • Thank you for the positive review, Nancy! We love to hear from our customers. Glad that you have had a great experience with Joe.

      by Laura Sosa on 12/07/2021


  • Vehicle Purchase

    5 out of 5 starsby Mike Hall on 04/19/2021

    Very happy with my sales man. He got me a great deal on the truck I wanted and made the entire experience painless.
    • Thank you for the kind words, Mike! Glad we could make your experience a positive one.

      by Laura Sosa on 06/29/2021


  • Great car buying experience

    5 out of 5 starsby Happy Camper on 04/01/2021

    My wife and I were in the market for a low mileage suv/crossover. I made an inquiry on line about a 2019 Nissan Pathfinder. A member of the sales staff/Ricky Santillan contacted me via phone. Upon arriving at the dealership Ricky showed us several different used vehicles of different makes and models that met our requirements. Ricky never pressured us and he was very knowledgeable of every vehicle we looked at over a period of two days. We eventually found a vehicle we liked and made the purchase. This was by far the best car buying experience I have had.
    • Thank you for the five star review!

      by Laura Sosa on 06/29/2021


  • The best experience EVER!

    5 out of 5 starsby Rick Holl on 10/28/2020

    Everyone we encountered from first driving on to the lot to leaving in a new truck went above and beyond and we never felt pressured. The best experience I have ever had with a dealership.
    • Thank you for the five star review! We appreciate you.

      by Laura Sosa on 07/14/2021


  • Great truck

    5 out of 5 starsby Peggy N.TX on 10/28/2020

    Excited about my new Ford Truck I bought from Jim Bass Ford in San Angelo. Cody Johnson did a great job answering all my questions and selling me the truck I wanted and needed to pull my travel trailer across the country.
    • Thank you for the kind words and for giving us 5 stars!

      by Laura Sosa on 07/14/2021


  • Best posible experience

    5 out of 5 starsby Jorge F on 07/10/2020

    Best dealer experience ever. The sales team at Jim Bass will make sure you get the deal you want with no pressure or BS. They went beyond the extra mile to make sure I was satisfied with my purchase. I’m glad I drove 11hrs to buy my truck with them. Gracias amigos!
    • Thank you very much for the great review, Jorge! We're please to know you had an enjoyable experience with us!

      by Jim Bass Cars and Trucks on 08/17/2020

  • 2018 Explorer - CPO

    5 out of 5 starsby Scooter on 05/25/2020

    Bought the CPO Explorer last week and could not be happier with the experience. Despite the Covid 19 issues the dealer ship did great.
    • Thank you for review, Scooter! We're glad your experience here was enjoyable during these times.

      by Jim Bass Cars and Trucks on 08/17/2020

  • Amazing Experience

    5 out of 5 starsby Christen on 02/14/2020

    This will be the 3rd vehicle I have purchased from Jim Bass Ford. My salesman Joe Israel always makes the buying process effortless.
    • Thank you for continuing to choose us with your vehicle purchases, Christen! We greatly appreciate it.

      by Jim Bass Cars and Trucks on 02/19/2020

  • Great experience

    5 out of 5 starsby RhodaSue on 01/21/2020

    Gary McDonald was our salesman and he was great! He gave us many options and was very helpful. He made our decision very easy and was very accommodating.
    • Thank you very much, Sue! We greatly appreciate your recommendation!

      by Jim Bass Cars and Trucks on 01/24/2020

  • Best Car Buying Experience yet

    5 out of 5 starsby AmandaB on 01/06/2020

    Jim Bass and Ryan was the perfect dealership/ salesman combination for me. There was no pressure and no push to buy a more expensive car than what I was wanting to spend.
    • Thank you for the kind review, Amanda!

      by Jim Bass Cars and Trucks on 05/06/2020

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