North Central Ford
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Customer Reviews of North Central Ford
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260 reviews
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North Central Ford-Richardson, Texas
by Tradered1 on 11/12/2016updated 11/22/2016Excellent response, Great communication, Concerns addressed, Loan vehicle providedExcellent service
by eelguezabal on 11/06/2016updated 11/22/2016The sales guy, Adrian, above all was what made this rating. I was clear about what I wanted and clear about how I wanted things to flow fast. He was great. Fast, efficient, helpful, stuck to what I wanted. That's why I walked away with a… new truck.Excellent
by fordowner20 on 11/22/2016Great experience! Very professional and thorough.Consistent Quality and Service
by BuckarooDave on 11/16/2016I have counted on North Central for the entire life of my vehicle and they keep it tip top.great service
by lathoreson on 10/19/2016updated 11/09/2016I had a coupon for an oil change for ten bucks. I called ahead and asked if it included a filter as well. Your service advisor said it certainly does and he invited me in try your service. I drove in, was welcomed and led to free coffee… while I waited. Soon after, I was called to pay my bill and go on my way. Good ServiceCar service at North Central Ford
by Kencasey on 10/14/2016updated 10/24/2016John Whitmire was most helpful. Entire staff courteous . Made stressful situation much easier.Used car
by UsedCar39 on 10/10/2016updated 10/24/2016We said we had a defected part and it was taken care of.Great Service
by widowmaker24 on 10/12/2016updated 10/24/2016Jim in the service department was very professional and took good care of my truck.Texas Ford F-150 headed to Maui
by TexanHula on 10/19/2016Michael Nye, Doug, Kevin, and Chris were very helpful in my transaction. I currently reside in Hawaii, and wanted to purchase my truck from North Central Ford, because my family has bought from this dealership many times. The price was… perfect and Michael's attention was great. Although I have to wait to receive my car on Maui after a 3-4 week shipping time, I am comforted to know that North Central Ford will take care of my car until that time, and ensure that I receive great service even when I leave Texas. Thank you again for all of your help!Excellent
by lindarona on 10/03/2016updated 10/16/2016Very good experience. Everyone was courteous & professional. I had an appointment, and was within an appropriate time. This was my first time utilizing the service department, and would do it again.The difference between 4 and 5 star rating
by jlopez8211 on 10/11/2016Our sales person did a fantastic job getting us the car for the price we could afford. Overall, the experience was great. There is only one item that we were somewhat disappointed about. While the car was being serviced, not all wheel… covers were securely fastened. At some point in route back home, one fell off without our knowledge. We reported the concern to Ford and instead of at least offering to provide a discount to replace it, we were told the replacement was our full responsibility. Had the service dept secured all 4 wheel covers correctly, we would have given a 5 STAR rating.Satisfied buyer
by AEHNEY1 on 10/04/2016updated 10/10/2016Great folks to work with, especially Doug Miller. From myself and extended family, we've bought 9 vehicles over the last 13 or 14 years.Exellent
by Cabinetgyver on 09/24/2016updated 09/30/2016My service at North Central Ford was quick,curious and pleasant. The staff there keeps me up to date on the services recommended for my truck and advise me well even when a service I think I need is not necessary. I bring my truck there… from Irving for the quality service I trust.Service
by LeslieF96 on 09/21/2016updated 09/30/2016Always professional. Quick and complete service. Russell is an asset to your team. Thank youThank You
by JCWilford74 on 09/13/2016updated 09/28/2016Thank you for always taking good care of my vehicle Mr. Coleman and showing me that I am valued as a customer!Great Customer Focused Team
by NbCCakes212 on 09/23/2016Every member of the North Central Ford team we encountered during our purchase and financing visit was friendly, positive and interacted togetherGreat Service
by codingo75 on 09/13/2016Service team was great and worked diligently to get me back on the road. As frustrating as being without my Mustang was, the team at NCF really took care of my needs2016 Ford F250
by Ktur815 on 08/29/2016updated 09/12/2016Best buying experience I have ever had. I negotiated via phone and email, when I was happy I applied for financing via Internet. I set up an appointment and was presently surprised to show up to a detailed truck with buyers tags already on… it. I spent an hour and a half total at the dealership and was on my way. I will be using North Central Ford again! Thank you for the awesome experiance.Always great!!!
by Nnitsa1616 on 08/17/2016updated 09/07/2016NCFord always treats us great! This was just an airbag recall so it didn't cost me anything.Good Work
by Texas_Mike on 08/15/2016updated 09/07/2016Ronnie Ralph was helpful and responsive to my needs.warranty service
by martybal on 08/18/2016updated 09/07/2016I am always pleased with service we receive at North Central Ford. Thank you again for quick, efficient and courteous service.
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