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Customer Reviews of Reliable Chevrolet Texas

Review type:

245 service reviews
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  • Normal car service

    5 out of 5 starsby jfritz17 on 04/13/2025

    I came later than scheduled and they were very kind about my tardiness. It took a couple hours for the oil change and engine additives(?) to be complete. The woman who checked my in (Maria?) encouraged me to do the engine additives and I have no regrets. My car does run smoother than it had been. The price quoted was a little higher than the actual price. Nice surprise.
    • Thank you for sharing your experience! We’re so glad to hear that our team was welcoming and accommodating when you arrived later than expected. It’s great to know that Maria made a positive impression and that her recommendation for the engine additives made a noticeable difference in how your car runs. We truly appreciate your kind words and the time you took to leave this review!

      by Reliable Chevrolet on 04/21/2025


  • Service work

    5 out of 5 starsby Brad Kizzia on 01/19/2025

    All went well.
    • Thank you for confirming that your entire experience with our dealership met your expectations. We appreciate that everything went well and that you took the time to provide feedback. Our goal is always to ensure a hassle-free, positive experience for every customer. We look forward to serving you again in the future and continuing to deliver the reliable service you've come to expect from us.

      by Reliable Chevrolet on 01/21/2025


  • Loyal Customer

    5 out of 5 starsby Williams on 09/30/2024
    updated 10/07/2024

    Prompt service. Welcoming staff as always.
    • Thank you for the kind words! We're delighted to hear that our team provided you with prompt service and a welcoming experience. Making sure you feel right at home is our top priority, and we’re looking forward to your next visit!

      by Reliable Chevrolet Texas on 10/31/2024


  • Auto paint protection servicing

    5 out of 5 starsby Cynarra on 09/06/2024

    As you know it's hot in Texas and worried about my paint. I called to see if my warranty coverage covered body paint. It did. A treatment every 6 months. They treated my car and detailed the inside. It was niceeee! I went home and called me when it was finished. Pick up and drop off was as expected. Thank you
    • Thank you for your detailed review! We’re delighted to hear that you’re satisfied with the body paint treatment and interior detailing. It’s great to know that our service met your expectations for pickup and drop-off. We appreciate your feedback and are glad we could address your concerns. If you need anything else, feel free to reach out. Thank you for choosing us!

      by Reliable Chevrolet on 09/10/2024


  • Mustafa

    5 out of 5 starsby Mustafa on 08/22/2024

    On time
    • Thank you for your positive feedback! We’re thrilled to hear that we were able to meet your timing expectations. If there's anything else we can assist you with, feel free to let us know!

      by Reliable Chevrolet TX on 08/27/2024


  • Mustafa Find

    4 out of 5 starsby Mustafa on 08/21/2024

    Always busy.
    • Thank you for your feedback! We appreciate your patience and understand that our dealership can get quite busy. We're always working to improve our service efficiency and customer experience. If you have any specific concerns or need assistance, please let us know. We look forward to serving you better in the future!

      by Reliable Chevrolet on 08/27/2024


  • Transmission Repair

    5 out of 5 starsby Rodneylara on 06/17/2024

    Great job!
  • 120K Service on Suburban at Reliable Chevrolet

    5 out of 5 starsby Burb_driver on 05/22/2024

    Easy and painless. Bill Mullins in the service department is outstanding, very knowledgeable, very efficient, very personable.
    • Thank you for sharing your experience with us! We're thrilled to hear that your visit to Reliable Chevrolet was easy and painless, and that Bill Mullins provided outstanding service in the service department. It's wonderful to hear that he was knowledgeable, efficient, and personable. We'll be sure to pass along your kind words to Bill and the rest of our team. We appreciate your business and look forward to serving you again at Reliable Chevrolet!

      by Reliable Chevrolet TX on 05/23/2024

  • Great AC service

    5 out of 5 starsby JKelly33 on 03/31/2024

    Fast and efficient as slways
    • Thank you for taking the time to leave this review! We appreciate you letting us know that we were fast and efficient, as always. Knowing that we consistently meet your expectations for speedy and efficient service is fantastic! We value your time and strive to minimize waiting periods. Thank you again for choosing Reliable Chevrolet TX. We look forward to seeing you again soon!

      by Reliable Chevrolet TX on 04/01/2024

  • Truly Reliable

    5 out of 5 starsby Reliable on 01/30/2023

    They truly lived up to their name. Very reliable than any Chevy dealership in Dallas and Collin county. Mr Michael went an extra mile to help us get back to the road. It's very rare to witness people like Mr Michael and dealership like reliable Chevy. Thanks from the bottom of my heart
    • Hi, we're happy you found our staff to be so supportive during your experience here at Reliable Chevrolet. We are always more than happy to assist you if anything else comes up. Take care!

      by Andy James on 02/01/2023

  • service failure

    1 out of 5 starsby JRSantos on 12/29/2022

    Have taken my 2020 truck to Reliable Chevrolet 3 times for the same thing and they are unable to repair it. At one time it stayed in the shop for over 2 months!! The truck is actually back again at the dealership for the same reason, we're going on 2 more weeks now. If possible go elsewhere for your repairs.
  • Great Service

    5 out of 5 starsby LaRhonda on 12/29/2022

    Services completed in the approximate time given. The waiting area is comfortable and welcoming. Friendly time from the greeter to the checkout clerk.
  • Avoid if you even like your car just a little bit.

    1 out of 5 starsby Old Soul on 05/31/2021

    Quality is NOT on Reliable Chevrolet body shop's list of concerns, not even at the bottom. If you don't care about your car or the value of your car after they're finished with it then find another body shop. I came to them with my older Camaro SS because they were a Chevrolet dealer and I thought they may actually give it a little bit more care being it's a numbered, limited build Chevrolet vehicle than anyone else. NOPE! Couldn't have been more wrong. Every time the car went to them it came back wrong from leaving control arm bolts loose after an alignment to misaligned body panels, broken interior components to things like the radio and windows not even working any longer. IF I were to write it all this review would be too long for anyone to stay interested and probably already is. Just know this, they don't car how they do the job, they just want to do it as quickly as they can without ever even bothering to check if it was done right.
  • Tires

    5 out of 5 starsby Jbtrippeer on 02/14/2021

    Fast and efficient
  • Great service

    5 out of 5 starsby Steve B on 04/27/2020

    Friendly and great service
  • All great

    5 out of 5 starsby Perfect on 12/29/2019

    My first new car service maintenance went very well...everyone so very kind!
  • Very satisfied customer

    5 out of 5 starsby Richard on 12/14/2019

    Reliable does excellent job. Professional & reasonably priced
  • Zak Tek application

    5 out of 5 starsby thirtyfivemm on 12/10/2019

    Truck almost looked brand new after the wash and Zak Tek application to the paint!
  • Module Failure

    5 out of 5 starsby LeonTorsy on 12/09/2019

    My 2019 Silverado had to back to the dealership because of a failure with brake system module. Service Department was on top of it immediately the only hold back was the part but they did everything to get the the module shipped. Otherwise they did a great job. Thank You
  • Great Experience

    5 out of 5 starsby Jerry on 12/06/2019

    This is the 2nd time I have purchased a car from Reliable and from the same sales advisor, Keith. I believe he went the distance in providing all the services I expected. When time came to make the deal, he and others were willing to meet my goals and thus a deal was made. Really appreciate his efforts. This is a great dealership as far as I am concerned.
  • Great service

    5 out of 5 starsby chealey on 12/03/2019

    The people at Reliable are very friendly and helpful

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