Reliable Chevrolet Texas
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Customer Reviews of Reliable Chevrolet Texas
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60 sales reviews
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OLDMAN
by Oldman on 05/22/2025I visited Reliable Chev 05/14/25 one week ago following a listing for a Ford Escape for $13692 plus TTL and doc fee with a Edmonds Rating of Good Buy. Test drive was good and satisfied so went to buy faze expecting a price of approx $15000… which I had banked for the purchase. SUV was not ready to leave as had a missing door handle and I requested another key with a Fob as was std equip as it had only one basic key. First surprise was additional Recon charge of $1877. argued why this was not in the ad price. Went to pay out and additional 28.29 for Dealer Inventory Tax and 28.75 for Govt and Emissions Fee ( not required in Grayson county) runaround and no response from David Williams (Msg left days ago) or other Mgt and nothing resolved though requested repeatedly. claim door fix is finally done today but several days too late. They have the car and my money - fed up - requested refund - I have never had the car in my posession no longer wish to have it or any to do with this dealer. Did not argue just wanted the Ad pricing! and a fully functional auto. Sr and vet feeling abused here! dont like the sales tactics and believe ad pricing should be accurate not misleading.Great experience
by HolmNel on 03/03/2025I had a seamless buying experience. I would recommend Bret to all my family and friends!Thank you for your kind words! We are thrilled to hear that you had a seamless buying experience and that you would recommend Bret to your family and friends. We look forward to servicing you in the future!
Mr. Vik
by Vik singh on 03/01/2025It was wonderful, right from the time I entered the dealership. Mr. Johnny made the whole buying process so smooth. Will recommend Reliable Chevrolet to all who is reading this .Thank you for your wonderful feedback! We are thrilled to hear that your experience was smooth and enjoyable, thanks to Mr. Johnny. Your recommendation means a lot to us, and we look forward to serving you and others in the future.
Great experience at Reliable Chevrolet
by Friscodesi on 12/16/2024updated 12/24/2024Sadegh was an excellent Sales Manager. He was patient to explain us many details about EV mileage calculation and did an outstanding job with communication during the transaction! It felt like this was our first time we dealt with an honest… and a great Sales ManagerGreat experience purchasing a new truck at Reliable Chevrolet
by BlackMamba on 11/18/2024Every interaction I had at Reliable Chevrolet was met with a warm smile and a positive attitude. Sales representative Bret Gilgen was incredibly helpful, providing clear answers to all my questions and assisting me in finding the exact… truck I was looking for. The entire experience was exceptional, and this dealership sets a great example of how a Chevrolet dealership should operate.Purchasing experience of a Demo Trax
by Michael on 11/05/2024Manny was terrific. The entire purchasing experience was seamless.Thank you for your kind words! We're so glad to hear that Manny made your purchasing experience seamless. We always aim to provide excellent service, and it's great to know that Manny helped make your experience a positive one. If you have any more questions or need assistance in the future, don't hesitate to reach out!
My New Silverado
by BonesChevy on 09/24/2024updated 10/02/2024I had a wonderful experience with this dealership. It was worth the trip from Abilene to make a purchase at Reliable. The people were friendly and did not try and press a sale. They were professional and friendly, answering any questions… making sure I understand everything about process and the truck I purchased. Mark Roland assisted with setting up OnStar and connecting my phone with the truck, he then went everything in the truck with and answered questions.Great Dealership
by Christopher on 02/14/2024Reliable Chevrolet is the best dealership. Brian Prosser and Blake were great. Those guys are great to work with. I would tell everyone to go and see them.Fantastic experience and service
by Spencer H on 12/06/2023Could not have had a better experience from start to finish. Process was quick and easy. Brian and Dave quite literally treated me like family. Dave did me an absolute solid on my interest rate which I can’t thank him enough for. Brian… walked me through everything step by step to make sure I understood the vehicle and all the technology. Nico in finance was fantastic as well. Was extremely transparent with me and did not make me feel pressured to purchase anything additional I did not want. Best car buying experience I have ever had. Will recommend Reliable to everyone I know.Your satisfaction is important to us, so we want to sincerely thank you for choosing Reliable Chevrolet and we hope to see you again soon!
sales
by ray on 12/10/2019Sales Person Ray Rodriguez was awesome I enjoyed his company he was very personable and very professional, I highly recommend your dealership because of him 5 STARSDaniel Bonilla is GREAT!
by Ana on 12/04/2019I had a wonderful experience buying my very first car, a 2020 Spark, with Daniel Bonilla. He was very informative and supportive and walked me through the entire process. I definitely recommend him to inexperienced buyers!Excellent Customer Service
by MikeBirnbaum on 10/09/2019Billy Suggs was an excellent salesman. He answered all of my questions and did not seem pushy like some salespeople. I would recommend Reliable Chevrolet to anyone interested in buying a new car.Love My Chevy
by Skeeter on 09/25/2019Friendly Salesman - found me what I wanted. Finance made it fit my budget. Service (except for the wash) has been around an hour. Customers lounge - hot Texas Pecan coffee, comfortable chairs, large screen TV, and outlets for charging my… cell phone.Chevy Traverse
by Bought on 05/15/2019Saw the vehicle on their website that I had been looking for. I had not planned on buying for a few more months, but the car was exactly what I wanted and at a price point I knew was the best I had seen. So, I bought it the next day, with… extra coverage, all within my budget. Yes, even the financing guys were helpful.great work
by NancyM on 04/06/2019my recent car-buying experience was excellent. staff were very knowledgeable and pleasant to deal withAaron Powell
by Pamela on 03/20/2019Aaron Powell, Thank You and your Team for everything. Be Blessed.All Good!
by AllGood on 03/19/2019I enjoyed everything about purchasing my truck a at Reliable Chevrolet. I knew what i wanted. I researched it. Reliable had it. I knew what I was wanting for my trade. I knew what I was going to pay. They beat my every expection.Brian and Team are Amazing
by ReliableRocks on 01/29/2019I would highly recommend purchasing a vehicle from Reliable Chevrolet. Our salesman, Brian was above and beyond in every aspect of handling our purchase. He has been accessible since the purchase for minor details that needed to be… discussed. Thank you, Reliable! We will be back again.Great Service
by Happy on 01/18/2019Awesome experience. I have never been in and out of a dealership that fast. Got the vehicle I came for I am thoroughly pleased. Duane Huddleston is a ROCK STAR!!!excellent service
by Great_buying_experience on 12/30/2018updated 01/07/2019Did most of my stuff online and then Keith was great when I showed up at the store.Great Experience
by Christophe on 12/22/2018I had a great experience buying my truck at Reliable Chevrolet. David the sales consultant I dealt with was very personable and professional. Went through the paperwork as fast as we could. All very clear, no pressure. Was very pleased.
Chevrolet Silverado 1500
Chevrolet Equinox
Chevrolet Trax
About our dealership
Thank you for sharing your experience with us. We strive to provide transparent pricing and quality service, and we regret that you feel your visit did not meet these expectations. We understand your concerns regarding the charges and the issues with the vehicle. It is important for us to address these matters to ensure clarity and satisfaction for our customers. We appreciate your feedback and would like the opportunity to resolve this for you. Please reach out to Derrek Hooser, Sales Manager, at Dhooser@ReliableChevrolet.com so we can discuss your concerns in detail and work towards a resolution. Thank you for your patience, and we hope to hear from you soon.
by Reliable Chevrolet on 05/27/2025