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Customer Reviews of Lute Riley Honda

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182 sales reviews
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  • OUTSTANDING SERVICE

    5 out of 5 starsby Happy Customer Audre on 05/07/2025

    ⭐⭐⭐⭐⭐ I had an outstanding experience at Lute Riley Honda in Plano/Richardson while leasing my Honda CR-V Sport Hybrid! The entire process was seamless and enjoyable, and I can't recommend this dealership enough. A special shout-out to Peter Heng, Marcus Harbin, Sales Manager Joy, and GM Youness Jirani for their exceptional teamwork and commitment to customer satisfaction. Their honesty and transparency throughout the leasing process were truly refreshing, making me feel valued and well taken care of. If you're looking for a dealership that prioritizes integrity and provides helpful, friendly service, Lute Riley Honda is definitely the place to go! Highly recommend! 🚗✨
    • We appreciate your positive feedback! It’s always rewarding to know when we’ve met or exceeded expectations.

      by Kennedy Seaton on 05/08/2025


  • Purchased new car

    5 out of 5 starsby Louis N on 05/06/2025

    Sales was very thorough and worked with us
    • We’re so happy to hear about your positive experience! Your feedback means the world to us.

      by Kennedy Seaton on 05/07/2025


  • Michael Moore

    5 out of 5 starsby Michael on 04/28/2025

    My wife and I were treated with respect, and the salesperson answered all our questions.
    • Thank you for your kind words! We’re thrilled to hear about your great experience and look forward to serving you again.

      by Kennedy Seaton on 05/01/2025


  • Everything was excellent

    5 out of 5 starsby EuniceG on 04/19/2025

    We were served by Claudio Lovo, very professional and not at all aggressive in the sale, he was very patient with us and we are happy and sure that we want to come back for our next car with him.
    • Hello, thank you for sharing your positive experience! We do hope we can be of assistance in the future. Take care!

      by Mya Perez on 04/25/2025


  • Best Experience

    5 out of 5 starsby MadisonK on 04/12/2025

    This was my first time buying a car and it was the best experience. George was extremely helpful in walking me through all the details of my new car. I never once felt rushed or overwhelmed, they were all so nice. I would 100% recommend to family and friends to visit Lute Riley
    • We’re so happy to hear about your positive experience! Your feedback means the world to us.

      by Kennedy Seaton on 04/14/2025


  • A pleasure to do business with

    5 out of 5 starsby nncygal on 04/10/2025

    The dealership is very nice and salesmen Thanh Do is great! The paperwork went quickly and the finance lady was very efficient.I wouldn’t car shop anywhere else.
    • We appreciate your kind words and are grateful for your business. Looking forward to assisting you again in the future!

      by Kennedy Seaton on 04/14/2025


  • 5 Star Service

    5 out of 5 starsby Mr.tomle on 04/10/2025

    The purchasing experience was lightning fast! Once the numbers was agreed, it took less than an hour to start enjoying my new ride.
    • Your satisfaction is our priority, and we’re so glad to hear we delivered. Thanks for sharing your experience with us!

      by Kennedy Seaton on 04/11/2025

  • Excellent customer service

    5 out of 5 starsby Newbuyer on 03/28/2025
    updated 04/04/2025

    We went to purchase 2025 Hybrid sport but ended up buying Touring. Joshua the sales rep gladly explained the differences and ensured we buy the best. His manager and Marcus made sure they sweeten the deal to make the sale.
    • It’s great to hear about your excellent experience with us. Thank you for sharing, and we’re always here for you!

      by Kennedy Seaton on 04/08/2025

  • Honda buying

    5 out of 5 starsby RRocker on 03/29/2025

    I can't say enough about the good experience I had buying a car at Lute Riley Honda.From my entrance to my exit I was treated with friendly smiles and a no hassle atmosphere. It was buying made easy!! Adam Borjorquez stuck with me thru the process and made it happen, as I had hard time deciding what I wanted. In the end I went home happy driving a new 2025 Civic Type R. I Recommend that if you are in the market for a Honda you give Lute Riley Honda a try!
    • We’re so happy to hear about your positive experience! Your feedback means the world to us.

      by Kennedy Seaton on 03/31/2025

  • Great dealer!

    5 out of 5 starsby Mike Garza on 03/28/2025

    They gave me a great car on an unbelievable deal. Thank you!
    • We’re delighted to know you had a great experience with us. Thank you for your support and trust!

      by Kennedy Seaton on 03/31/2025

  • Great Service from all parts of the sales team

    5 out of 5 starsby Fatherof2 on 03/22/2025
    updated 03/28/2025

    Every one listened to my concerns and worked with my budget.
    • Thank you for taking the time to share your thoughts! We’re delighted to know you had a great visit.

      by Kennedy Seaton on 03/28/2025

  • Good experience

    5 out of 5 starsby lmctx13 on 03/23/2025

    Everyone was friendly and helpful, and I was able to ask any and all questions.
    • Your satisfaction is our priority, and we’re so glad to hear we delivered. Thanks for sharing your experience with us!

      by Kennedy Seaton on 03/27/2025

  • Outstanding

    5 out of 5 starsby SThapa1 on 03/09/2025
    updated 03/17/2025

    I went to Lute Riley to check the vehicle but ended up buying one. Tommy helped us every way possible, appreciated.
    • We appreciate your kind words and are grateful for your business. Looking forward to assisting you again in the future!

      by Kennedy Seaton on 03/17/2025

  • New car purchase experience

    5 out of 5 starsby 2025CVHY on 02/27/2025
    updated 03/05/2025

    Marc Dupuy was easy to work with, no pressure. The finance and document team members were too.
    • We’re so happy to hear about your positive experience! Your feedback means the world to us.

      by Kennedy Seaton on 03/06/2025

  • Great salesman!!

    5 out of 5 starsby Jeff Hinkel on 02/19/2025
    updated 02/28/2025

    Javed was great! Very knowledgable!
    • We appreciate your positive feedback! It’s always rewarding to know when we’ve met or exceeded expectations.

      by Kennedy Seaton on 03/04/2025

  • Purchase

    5 out of 5 starsby Te’a Carter on 02/25/2025

    Mr. Mo was outstanding he greeted us as soon as we walked through the door. 10/10 recommend
    • We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

      by Haley Bada on 02/27/2025

  • Buyer

    5 out of 5 starsby EricaHe on 02/23/2025

    I had a great sales person and his name was Omar, he worked really hard and did not give up and he was also very patient and answered all my questions. Because of Omar I would recommend everyone I know trying to buy a car to go through lute Riley Honda. The service I got from him was great.
    • Erica, thank you for your kind review; we are happy to pass along your comments to the team here at Lute Riley Honda! Thanks for the recommendation, and have an amazing day!

      by Mya Perez on 02/24/2025

  • Ricardo González

    5 out of 5 starsby Ricardo on 02/16/2025
    updated 02/21/2025

    Very professional, no pressure sales, informative and efficient.
    • We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

      by Haley Bada on 02/27/2025

  • UNLAWFUL AND RACIST APPROACH!!

    1 out of 5 starsby Yunuskork on 02/21/2025

    I put down a $3,000 deposit on a car that I never took delivery of, but later decided not to purchase it. An employee named Jae Kim told me they would not refund my money and spoke to me in a demeaning manner!
    • Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. If you are willing to give us another chance, please contact us at (855) 984-2917 so we can understand your situation better in order to try and turn your experience around. Thank you, Lute Riley Honda

      by Kennedy Seaton on 02/27/2025

  • Lute Riley Honda is the best !

    5 out of 5 starsby Billie S. on 02/19/2025

    This is my 2nd Honda from the same dealer. 14 yrs ago it was Odyssey, Now I bought a Passport. Advanced technology. A fun car to drive. With only the options I want. Lute Riley didn’t package the junks I don’t need. Good advice from the salesman. He saved me a lot of financial charges. I had checked out many online car buying website. They’re fake… talk a lot, never give me a real price. But Lute Riley didn’t hide the numbers nor dance around. What a great buying experience! Thank you, Lute Riley.
    • Hi there, thank you for taking the time to let us know how we did. If you have any further questions, please give us a call. We're always happy to help!

      by Brooke Stockton on 02/20/2025

  • Bought car with Amin and claudio, great service

    5 out of 5 starsby Anaqvii on 02/18/2025

    The staff answered all questions we had. I believe their names were Claudio and Amin but they explained everything and get a price that satisfied us. I would definitely recommend them!
    • Anaqvii, we're happy you found our staff to be so supportive during your experience here at Lute Riley Honda. We hope to be of service to you again in the future. Best wishes, Lute Riley Honda

      by Mya Perez on 02/18/2025


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