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Customer Reviews of Lute Riley Honda

Review type:

Overall rating

4.8
4.84 out of 5 stars

(94 reviews)


Customer recommendations:

Yes (90)|No (4)

Sales Associate Lovo at Lute Riley

5 out of 5 starsby TWCAtty on 08/13/2025

We had an excellent sales experience with the help of Claudio Lovo. He was extremely patient and reasonable, answering our many questions clearly and credibly, and offering terms that seemed fair compared to other dealership experiences elsewhere. The dealership should be commended for having Mr. Lovo on board. The loan manager was extremely knowledgeable, personable and credible in all respects.
  • We appreciate your positive feedback! It’s always rewarding to know when we’ve met or exceeded expectations.

    by Kennedy Seaton on 08/14/2025

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94 reviews
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  • Great sales service

    5 out of 5 starsby NConfer on 12/31/2024
    updated 01/06/2025

    Bought two vehicles on same day with one trade in and they took great care of me.
    • Thank you for taking the time to share your thoughts! We’re delighted to know you had a great visit.

      by Kennedy Seaton on 01/07/2025

  • Amazing Experience

    5 out of 5 starsby ErikaSaito on 12/27/2024
    updated 01/02/2025

    Javed was incredibly helpful and kind from the start! He answered all of my questions and he got us a great deal!!!
    • Thank you for your kind words! We’re thrilled to hear about your great experience and look forward to serving you again.

      by Kennedy Seaton on 01/03/2025

  • New car

    5 out of 5 starsby Tayfun Onur on 12/24/2024

    As usual, always professional, friendly and quick
    • We truly appreciate your feedback and are so glad we could exceed your expectations! Thank you for trusting us, and we’re here anytime you need us.

      by Eleanor Tant on 12/27/2024

  • Car purchase

    5 out of 5 starsby Waffle572 on 12/08/2024
    updated 12/16/2024

    Great service. Informative and knoledgable staff.
    • We truly appreciate your feedback and are so glad we could exceed your expectations! Thank you for trusting us, and we’re here anytime you need us.

      by Eleanor Tant on 12/17/2024

  • Absolute Pleasure

    5 out of 5 starsby AravindK on 12/12/2024

    Ahmed was exceptional with his service and patience. Took us couple weeks to decide on which one car to purchase. He kept his calm and guided us to the end line.
    • Hi, we are so happy to read such a great review about Lute Riley Honda! We hope you have a great day!

      by Najya Howze on 12/13/2024

  • Fantastic deal on Black Friday

    5 out of 5 starsby Ellie G on 11/30/2024
    updated 12/05/2024

    I am absolutely amazed on how the team has accommodated everything I asked for. I would definitely recommend you to look for Ke Chen. Awesome job! Happy about my brand new car. Thank you so much!
    • Ellie, we're so glad that we were able to go above and beyond your expectations! Thanks again for the recommendation, and have an amazing day!

      by Najya Howze on 12/06/2024

  • Honda Pilot Elite 2025 awd

    5 out of 5 starsby Ronald V on 11/22/2024
    updated 12/03/2024

    Javed and Amin really help us to close the deal with execellent terms, it was smooth and hassle free.
    • Thank you for taking the time to let us know how we did. We hope you have a great day!

      by Najya Howze on 12/04/2024

  • New car purchase

    5 out of 5 starsby DMSmith on 11/23/2024

    Marc Dupuy was extremely helpful. He answered all my questions and made the car buying process easy.
    • Hi, we are so happy to read such a great review about Lute Riley Honda! If you have any further questions, please give us a call. We're always happy to help!

      by Najya Howze on 11/26/2024

  • New car purchase

    5 out of 5 starsby Kenzheng on 11/15/2024

    Very nice sales man
    • Hi, we are so pleased you enjoyed your visit to Lute Riley Honda! We hope to see you soon!

      by Najya Howze on 11/18/2024

  • Omar at Lute Riley made us get my new Accord

    5 out of 5 starsby M Zubair on 11/02/2024

    We were at Lute Riley Honda dealership just to see the ca options with a monthly budget, we were about to leave but then Omar did some magic again as he did last year when bought a Honda Civic. In a few hours I came home with New Honda Accord 2025. Dealerships has very professional and helpful staff. Yes, there isn’t complementary snacks and drinks lol. Other than that you ll have a good experience buying a car there.
    • Hello, your wonderful feedback and rating mean a lot to us. We look forward to your next visit! Take care!

      by Najya Howze on 11/07/2024

  • Service

    5 out of 5 starsby Caroline on 10/28/2024

    Satisfied
    • Caroline, thank you so much for the positive review!

      by Najya Howze on 10/29/2024

  • SVP of Loyalty

    5 out of 5 starsby Lkittle on 09/30/2024

    Very accommodating
    • Thank you for taking the time to share your thoughts! We’re delighted to know you had a great visit.

      by Kennedy Seaton on 10/02/2024

  • Awesome

    5 out of 5 starsby Shankar Giri on 09/22/2024

    Nice experience David was very professional
    • Thank you for your kind words! We're delighted that you had a great experience with us.

      by Kennedy Seaton on 09/24/2024

  • Buying car

    5 out of 5 starsby LeslieK on 09/10/2024
    updated 09/19/2024

    Very pleasant and professional.
    • Thank you for your kind words! We're delighted that you had a great experience with us.

      by Kennedy Seaton on 09/23/2024

  • Great Service

    5 out of 5 starsby Anthony on 08/31/2024
    updated 09/06/2024

    Omar and Jae were awesome in my first car experience. Gave me a great deal on an accord touring.
    • Thank you for your lovely review! We’re glad our team could assist you.

      by Kennedy Seaton on 09/10/2024

  • Great service

    5 out of 5 starsby paulhov on 08/27/2024
    updated 09/04/2024

    Jacky was exceptionally helpful in assisting me
    • We’re thrilled to hear that you had a positive experience. Thanks for sharing your feedback!

      by Kennedy Seaton on 09/05/2024

  • Great service

    5 out of 5 starsby CHLOE N on 09/01/2024

    Mr. Thanh Do was very helpful, informative and welcoming. He didn't make us feel like we were dealing with a stereotypical car salesman even though he technically was selling us a car, so I would call that a talented salesman. I'm not being biased because I am Vietnamese and used to deal with a good number of shady Vietnamese salesmen in the past who had no problem taking advantage of their own kind. The finance manager Marcus Harbin and billing person (I didn't get her name) were also very helpful and informative when they were helping me to complete the purchase process. Overall, I'm very pleased with this place so far and will recommend it to other people once I get to find out more about the quality of their car services.
    • Thank you for your kind words! We're committed to providing great service and appreciate your review.

      by Kennedy Seaton on 09/04/2024

  • great service

    5 out of 5 starsby paul horv on 08/26/2024

    Everyone, especially Jacky, were exceptionally kind and helpful throughout the entire process.
    • Paul, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

      by Katie Witt on 08/27/2024

  • Sales rating

    5 out of 5 starsby JRseven on 08/18/2024
    updated 08/23/2024

    Very good to work with. A few paperwork snafus, but otherwise a great experience.
    • We’re thrilled to hear that you had a positive experience. Thanks for sharing your feedback!

      by Kennedy Seaton on 08/27/2024

  • Amazing experience

    5 out of 5 starsby Schwanda on 08/22/2024

    Thanh was a joy to work with, he made the process very stress free. He went over and beyond to make sure I was comfortable during this process. Me and my daughter are very grateful, I will highly recommend anyone here.
    • We’re so glad to hear that you had a wonderful experience. Thanks for sharing!

      by Kennedy Seaton on 08/27/2024

  • Great service experience!

    5 out of 5 starsby Mona Mart on 08/19/2024

    We had an awesome experience at the dealership. This was our first time at a Honda dealership. Richard was a great salesperson to work with and Amini was a great Finance professional. We were pleased with the service overall. Would recommend to a friend. Appreciate Josh Stamper referring us to this dealership.
    • We appreciate your feedback and are happy to hear that your experience was a pleasant one.

      by Kennedy Seaton on 08/21/2024

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