AutoNation USA Plano
Customer Reviews of AutoNation USA Plano
Review type:
Wonderful Experience
Bought a vehicle
by Ezzelin0523 on 08/21/2024updated 08/28/2024The most amazing experience when it came to buying my Ford! Ozgur was great, got to meet with Aymen, Kassandra, Cody, Mark, ED, Jacob, Myron and Nick! Everyone was super friendly and helpfulHello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Great Staff
by Tcraw64329 on 08/26/2024Great place to visit. Friendly and knowledgeable staff. They take the time to answer every question.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Exceptional Service and Unmatched Expertise from Thomas Keith Jr.
by Waddler on 08/19/2024updated 08/26/2024I recently had the pleasure of purchasing a 2015 Nissan Pathfinder, and I must say that my experience was nothing short of exceptional, thanks to the outstanding service provided by Thomas Keith Jr. From the moment I walked into theā¦ dealership, Thomas made what can often be a stressful and overwhelming process into a seamless and enjoyable experience. What truly stood out was Thomas's patience. I visited the dealership a couple of times before making my final decision, and not once did he pressure me. He listened attentively to my concerns and preferences, making sure to address each one thoughtfully. Whether it was discussing financing options or comparing different models, Thomas provided the space and time I needed to feel comfortable with my purchase. I highly recommend Thomas Keith Jr. to anyone in the market for a vehicle. His exceptional service, combined with his deep knowledge and unwavering commitment to his customers, make him an invaluable asset to anyone looking to purchase a car. If you want a car-buying experience that is as smooth and enjoyable as possible, look no further than Thomas. You won't be disappointed!Hello Waddler, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Ali was great to work with, and extremely helpful.
by Red_tx224 on 08/10/2024updated 08/20/2024Purchased a truck from Ali, he was prompt with all communication and very knowledgeable on the sales process. Answering all my questions thoroughly.Hi, thanks for your praise and kind comments about our team. If you have any further questions, please give us a call. We're always happy to help!
Great service
by Reb7777 on 08/03/2024updated 08/14/2024E mailed exchanged, timely replys, overall very happy with Alexander and MyronHi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.
Jesse
by BreannaK on 08/02/2024updated 08/08/2024Jesse was great! Very friendly and had great service!Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.
BMW 530i xdrive
by KeeganOne on 07/30/2024Quick easy process. Helpful staff and had the deal completed and out the door that morning.Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!
Great experience
by Alhollenback on 07/27/2024Friendly and helpfulHi, we appreciate you taking the time to leave us a response! Feel free to stop by if you ever need any more help.
Super easy
by Glenn Powell on 07/27/2024Fast, easy, no complaints.Hi Glenn, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.
Sales Manager
by Skeeter74 on 07/22/2024Cody and his team at Autonation can take care of your auto needs. No need to shop around. Let these guys do it for you. They can find what you need with their extensive inventory across multiple locations. This is the dealership you lookā¦ for when buying a vehicle.Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Quick, easy experience
by Keith M on 07/20/2024Friendly people, quick service, very little back and forth. Whole experience took less than an hour.Hi Keith, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Exceptional Service from Ihab and Finance Manager Hicks Jacob
by Mukeshunni on 07/18/2024AutoNation Car Dealership Plano, Exceptional Service from Ihab and Finance Manager Hicks Jacob I recently had the pleasure of purchasing an SUV from AutoNation, and I must say, the experience was nothing short of outstanding. From theā¦ moment I stepped into the dealership, I was greeted warmly and felt genuinely welcomed. Customer Service: Ihab, the sales representative who assisted me, was exceptionally knowledgeable about the vehicles on the lot. He took the time to understand my needs and preferences, ensuring that he guided me towards the perfect SUV for my lifestyle. His professionalism and patience made the entire process smooth and stress-free. Ihab didn't just sell me a car; he provided valuable insights and answered all my questions thoroughly. Going Above and Beyond: Finance Manager Hicks Jacob was equally impressive. He went above and beyond to secure a financing option that fit my budget and preferences. Hicks took the time to explain all the financial details clearly, ensuring I understood each aspect of the agreement. His transparency and dedication to customer satisfaction were truly commendable. Overall Experience: The overall atmosphere at AutoNation was welcoming and customer-centric. The dealership was clean, well-organized, and had a wide selection of vehicles to choose from. The staff members, including Ihab and Hicks Jacob, demonstrated a commitment to excellence that exceeded my expectations. Conclusion: In conclusion, my experience at AutoNation was exceptional thanks to the outstanding service provided by Ihab and Finance Manager Hicks Jacob. They exemplify what customer service should be: attentive, knowledgeable, and genuinely caring. If you're in the market for a new vehicle and want a dealership that values your satisfaction, I highly recommend AutoNation. My SUV purchase was not just a transaction but a positive and memorable experience, thanks to Ihab and Hicks Jacob.Hi, we are very happy to have provided you with such a positive experience! Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Excellent experience
by Texasbuyer on 07/15/2024Made the process smoothHi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
Buying A Car
by Flick98 on 07/15/2024Purchased a car through this dealership. Everything went smooth and fast. Would recommendHi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation USA Plano and we hope to be of service again in the future.
Updated review
by Alan 5977 on 03/29/2024We were able to work things out and the experience was great. They worked hard to meet our expectations. Awesome people!Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Pre- Owned car purchase.
by Drewwww on 03/09/2024I worked with Ali in sales to purchase my pre owned car today. He was organized, knowledgeable, and kind. The car was fairly priced and the process efficient. Katie in finance was awesome as well. She was very knowledgeable and intentionalā¦ to help me understand the best options I had to finance my purchase.Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation USA Plano. Feel free to reach out to us if you need anything. Have a wonderful day.
Great experience
by Gabriel on 03/08/2024Had a good time. Drake was very helpful with the process. Got a wonderful car and got it for a good deal.Hi Gabriel, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Very good car buying experience
by David on 12/27/2023I recently bought a car from AutoNation USA Plano and had a very good experience. Ali in sales and Gino in finance were great to work with and both were very laid-back and friendly. There was no pressure to buy and the process did notā¦ take that long, especially considering it was a Saturday. Ali followed up several times too to make sure everything was good and I was satisfied with the purchase. Would definitely buy again from this dealer.Hi David, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
A+++
by KentB on 12/25/2023Dealership has excellent customer satisfaction. Salesman Fadam, and Kassandra in finance were great to work with and went above and beyond what was expected. Dealership has no high pressure sales and has the most respect for their customersā¦ that I have seen. I would definitely be a repeat customer in the future.Hi, we are very happy to have provided you with such a positive experience! Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
- Complimentary Coffee
- Complimentary WiFi
Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!
by Chole Yates on 04/08/2025