AutoNation USA Plano
Customer Reviews of AutoNation USA Plano
Review type:
Wonderful Experience
Jerry Rhodes
by Jerry R. on 10/25/2024Great experience. Sales associate Thomas Anderson was very friendly, knowledgeable and professional. The associate from finance dept (can’t remember his name) got me a great loan rate which I didn’t think would be possible. Thank you! And… most importantly, I couldn’t be happier with the truck. It is immaculate, looks and drives great. Exactly what I was looking for. Thanks to all involved!Hi Jerry, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Great Experience
by LRichardson on 10/14/2024Mr. Thomas Keith provided us in wonderful assistance in financing our vehicle today. He was patient, knowledgeable, and just an overall pleasure to work with.. Auto Nation Plano is HIGHLY Recommended. Ask for Mr. TommyHi, we're happy to hear you had such a positive experience with our team! We appreciate your recommendation of AutoNation USA Plano and we hope to be of service again in the future.
Fabulous Customer Service
by Christina on 10/02/2024updated 10/09/2024Tommy was Fabulous and and all my Questions and Concern during my time here. He helped with the trade-in,l and purchase.Hi Christina, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Aymen
by Vanessa on 10/06/2024My experience was great, Aymen is a nice guy. He’s very knowledgeable and he helped make our car buying experience very enjoyable.Hi Vanessa, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
camaro purchased
by youarehappy on 10/02/2024Tommy did a fantastic job with us, great car, excellent customer service, quick process that was painless. Highly recommendedHi, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, AutoNation USA Plano
Sold my car
by Daniela on 09/25/2024updated 10/02/2024Worked with nos it was a Quick process and fair offerThank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.
Quick and easy
by Aaronnn on 09/23/2024updated 10/02/2024Not only did they get me in and out, they walked me through everything and explained everything to meWe are pleased to hear you had such a positive experience with us, Aaronnn! Don't hesitate to call us if you ever need anything. Be safe on the road!
AutoNation was great!
by Claire W on 09/21/2024updated 10/01/2024AutoNation was great!!! Jesse R. was my salesman and he was fantastic and very helpful. He was supper fun and I enjoyed buying my car with him.Hi, we're happy to hear you had such a positive experience with our team! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Car sale
by Profbill on 09/30/2024Sold my 2011 Toyota Corolla with over 200,000 miles on it. Got a fair price.We are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!
New car
by Trenton on 09/24/2024Harman was really helpful, also listened to us. Very straight honest and straightforward as wellHi Trenton, we're happy you found our staff to be so supportive during your experience here at AutoNation USA Plano. Don't hesitate to call us if you ever need anything. Be safe on the road!
Very professional, straightforward and quick
by Andreia on 09/21/2024I was pleased with how professional and courteous they were, I’m used to the usual dealer experience but these guys were genuinely nice. Would recommend.Hi, we are pleased to hear you had such a positive experience with us, Andreia! Don't hesitate to call us if you ever need anything. Be safe on the road!
I’m happy with the result
by Orlando on 09/15/2024updated 09/20/2024The smoothest experience I had in a couple years . The process was easy and fast . They got me approved quick and didn’t lie to me like the last dealership. Overall I’m happy as hick with my new car ! I’m very thankful for harman and nick .Hi Orlando, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Sales
by Ivanacruz on 09/13/2024updated 09/20/2024This has been the absolute most immersive and joyful experience purchasing a vehicle in my 45 years. Thank you for everything and will ensure to pass the word on.Hi, we are pleased to hear you had such a positive experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Terrible experience
by TaylorWilli on 09/19/2024purchased a vehicle friday , by tuesday the vehicle is not running. trying to speak to someone at the location and they keep hanging up on me and bot answering when i call back. called off another number, and they answered then put me on… hold for 10 minutes. the vehicle was supposed to be ready when we made it friday, they were still running the crap out of our credit even though we were told we were approved with $1600 down. they then said we would need $2300 down and the vehicle was NOT ready. noone will answer, noone will call us back. we just would like to give this car back. rushed us for a review then didn’t even check on us for hours after we gave a good reviewHello, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow-up.
Purchase of Car
by Beverly Dale on 09/13/2024We wanted to sell our 2014 Corvette Convertible and Joseph was very polite and professional. The process went smoothly.Hi Beverly, we're happy you found our staff to be so supportive during your experience here at AutoNation USA Plano. Feel free to stop by if you ever need any more help.
Easy car sale
by PKruger on 09/11/2024Easy-breezy transaction. In and out quick with a fair price.Hi, we appreciate you taking the time to leave us a response! Feel free to stop by if you ever need any more help.
THOMAS ANDERSON
by Dalton Ray on 09/03/2024updated 09/10/2024Most genuine helpful guy possible. Down to earth and funny. Cool guyHi Dalton, thanks for your praise and kind comments about our team. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Great experience!
by Dana Secord on 09/08/2024We had such a great experience selling our vehicle earlier today. We worked with Wade and Mario who were both so incredibly kind, courteous, honest, and communicative. The process itself was simple and straightforward. Thank you for… everything!Hi Dana, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Satisfied Father
by That'slife on 09/07/2024Tommy helped me get my teenager into a great car at a nice priceHi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Low Stress , Pleasant Experience
by Davil Y on 09/07/2024Thomas (Tommy) Keith greeted me when I came in with a pleasant southern welcome . Ask me what I was interested in . He brought the vehicle and showed me around the car,took it for a test drive and finally talked a little numbers. Through… out the whole experience Tommy was cheerful and answered all my questions. Thank you Tommy !Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Car Buyer
by Abel Bazan on 08/27/2024updated 09/04/2024Bought a vehicle from Arely. Arely was very helpful with the whole process and i would recommend her to everyone.Hello Abel, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of AutoNation USA Plano and we hope to be of service again in the future.
- Complimentary Coffee
- Complimentary WiFi
Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!
by Chole Yates on 04/08/2025