Mac Haik Ford Pasadena
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Customer Reviews of Mac Haik Ford Pasadena
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15 sales reviews
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Very disappointed
by Very disappointed on 05/04/2020I feel that I was discriminated against by the used car GM Jerry. I am an African American woman and I was waiting for the salesman to go inside to get the plate to test drive then he came back out and said the GM told him I couldn't drive… it until the deal was made. I've never been done like this before and I have purchased several cars. I will never go to this dealership again.Great service
by Rafi1234 on 07/18/2016updated 08/09/2016Help staff. My sales person Mr. Estrada was engaged in my buying experience from start to finish. He offered good knowledge of my purchase.Great service and attention..friendly and helpfu!
by BrendaS68 on 08/01/2016Stopped in to 'see' some used vehicles..Sherri Smith took time to show me 8 vehicles..got an awesome deal on a vehicle that is amazing..love the service and attention the entire facility and the staff provided..will recommend them to… EVERYONE..thank y'all again..total satisfactionGot me the deal I wanted
by fattmatt on 07/30/2016Came in to look at new Escapes and see what I could get for my trade in. They took my car for an inspection, which took awhile but not a huge deal, and started asking about what I wanted in a new car. Bart took me back to check out the new… Escapes and was honest about which models had what I wanted and which weren't worth a damn. Easy negotiating a better trade in and getting my monthly payments where I wanted them. I came back later in the day and they got my deal sealed. Not a bad buying experience. That's says slot because I hate buying cars.Quality service
by Fbuentello on 07/18/2016Absolutely love my experience at Mac Haik Ford dealership. It was my first vehicle purchase and they made it a breeze. From doing online research, I came into the dealership knowing what I wanted and how much I was wanting to spend. They… respected my budget and didn't try to upsale me on things I didn't need/want. Im very happy with my purchase and look forward to continue buying all my vehicle from them.Easy leasing process.
by Fattmatt on 07/15/2016Good salesman with very little pressure. Listened to what I wanted. Good negotiations on trade in. Found a car I likedMac Haik Pasadena Ford
by krpienaar on 07/12/2016The staff at your Pasadena Ford are fantastic! This refers to everyone, from the receptionist to the salesman and everybody else in-between that I met.Focus RS purchase
by NFOCUSNOW on 07/09/2016John Clements kept me engaged long enough to do a great job! He was very polite, friendly and a good representative for Mac Haik! I purchased one of the two Focus RS models that the Pasadena store received. I had spoken to John 3-4 months… ago inquiring about a Focus RS, he said I would be his first call when one arrived, he did just that! Thank you John!Great service and pricing
by Cavaliers on 07/04/2016I needed a certain price and my salesman, Tony worked with me for 3 weeks to find the exact deal I wanted. He was so patient with me. He is a wonderful personBest experience ever !
by Bones5893 on 07/04/2016I wanted a to build my own truck, with all the features I wanted and none I didn't. Some of the dealerships only wanted to sell me trucks that were on their lot, but Louis and Hunter at Mac Haik went through all the options with me to build… my perfect vehicle. They placed my order, and kept me up to date with emails on the progress. My truck came in a month early and I picked it up the day it came in. There was no hassle on my trade in, and Eddy in finance was super fast getting the papers done. I have bought more than a dozen vehicles and Mac Haik ford had the best people I've ever delt with. Thanks so much!Mac Haik Ford Pasadena Texas
by Myersjr80 on 07/04/2016First all the Sales Rep was very nice and pleasant to deal with. Before I visit the Dealership I told the Sales rep what I was looking for and he had it ready when I arrived to the Dealership. I knew the price range I was looking for the… 2016 fusion and the Price the gave me was I was looking for. No Haggling made it pleasant.... Also I appreciate the Veterans Discount....Great New Truck!
by Lkirk28 on 06/28/2016Very happy with my new Ford F-150. Sales staff, Dixie and John were extremely helpful Did realize I probably overpaid for an extended warranty with the finance guy. Will probably cash it in for a better warranty price with another provider.Great Service
by Solisce on 06/27/2016The service was great and Tony Martinez was excellent sales rep. Who help find the right car for me. ThanksPleasant Experience, Professional Staff
by ktrahan on 06/26/2016We ended up purchasing a 2016 F150 Lariat 4x4 and the salesman, Ed, was very easy to deal with. The rest of the staff was very helpful as well in putting together the deal.Great service
by Dsullins50 on 06/20/2016I purchased a 2015 Mustang GT, I was wanting a standard transmission but had to settle for an automatic as there were no standards on the lot. I have wanted a mustang since I was 16 and have finally been able to get one.
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