Lithia Toyota of Odessa
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Customer Reviews of Lithia Toyota of Odessa
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18 sales reviews
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Going the extra mile
by JimFW on 06/05/2022I gave Angela and Jeannette the challenge of finding a specific model and specs of a car. Nigh impossible nowadays, but they never gave up and continued to keep my posted on their search. They never quit on me and I am most grateful.Purchase of Preowned Tundra
by Midlander on 10/03/2017updated 10/13/2017Excellent no pressure experience. . Financial department worked to find me the best interest rate. Will definitely buy from them again.Our review on our visit to Lithia Toyota.
by Jesseortiz1974 on 09/09/2017Thank you for our experience with Lithia Toyota. Our salesperson was Angela . Our first contact with her was through phone , we set up a time to meet. We were not able to keep that but we called and set up another one, which we kept.… Angela was SUPER, she was very curious and answered what ever question we asked. We asked if she could possibly reduce our payment , we got into a smaller car and yes a smaller monthly. She made sure are car was washed . If we had a word for her it would be FANTASTIC. We have never had a salesperson like that. I hate pushy salesperson of any kids BD. As retired people she was understanding of our situation. We would recommend to anyone , with great pleasure thank you again I love my car RAV4.Rock stars at Odessa Toyota !!
by KWright8284 on 07/20/2017updated 07/27/2017Had a lot of fun picking out the right vehicle for my daughter- entire staff was helpful and very knowledgeable .. straightforward process and delivered on every promise !Great Experience J
by Bebetty on 07/07/2017I. D. Spruill was the salesman who helped me out n selecting my my new RAV4, and working with him through this process was very pleasant. He took time to explain the features of the car and made sure that it was clean and full of gas when I… picked it up. He was very courteous and knowledgeable, and he did all he could to make sure that I got what I wanted.Amazing sales!!
by KrysTylE on 06/03/2017Mr. Lemons was an amazing man to work with! He didn't treat me like most (the whole "females don't know cars" thing), he was very informative, and DID NOT pressure me into doing anything. Amazing team and financing was able to QUICKLY and… thoroughly explain my files before I signed anything.Great day
by Rikkielynn on 06/02/2017It was my first time to buy a vehicle on my own, I was very nervous but Angela asked all the right questions. She found exactly what I wanted in my price range. When we found a scratch in the paint she stepped up and guaranteed to get it… fixed. I am very satisfied!Love my new vehicle!
by sisserdoc on 05/18/2017updated 05/31/2017As always, I received awesome service. No pressure to buy. Mentioned what I was looking for and got it! My third vehicle from Lithia Toyota!Lithia Toyota of Odessa
by Jim_Andi on 05/13/2017Great job. Knowledgeable salesman and nice facilities.Great Experience
by Carlos1004 on 04/19/2017updated 05/03/2017Lithia of Odessa has great personnel that make you feel at home. This is not our first, or second, but Our Third Toyota with Lithia of Odessa!Rav4 purchase
by dslentz on 04/22/2017I have bought multiple vehicles from Lithia Toyota of Odessa. Great group. Angela Adauta was very knowledgeable about the vehicle and its features. Great job!! Richard Ashton was great with the numbers too. I took my son with me to learn… how to buy a car. Richard explained things to him hopefully for a future purchase.Special thanks to Gilly
by Crustyone on 03/29/2017Thiss is the 3rd vehicle I bought from your dealership and Gilly has always treated me and my family with honesty and respect. Thanks for having an employee of his caliber in your employ. I would recommend your dealership.Great!
by KendallFaye on 03/18/2017We had a great time purchasing our new Toyota. Our salesman , Raul, was very courteous, patient, friendly and helpful.Best Place to Buy a Toyota Lithia Toyota of Odessa
by stormie1958 on 07/12/2016We would not go no where else. Lithia Toyota of Odessa is the place to buy your Toyota. Angela Adauto has something for just you. She is outstanding in representing Toyota and the best Lady to help you in picking out a vehicle just for you.… She makes you feel like you are worth a million dollars and like you are part of her Family at Toyota. She helped us make a decision on picking out the right vehicle for our budget. She worked with us for a long time through lunch and all and never got impatient with how long it took. It was as we were the only persons buying a Toyota that day. Angela worked with Josh Flores the Finance Manager. Josh Flores worked on getting us the best financing we could get. Angela kept us in the loop to let us know what exactly was going on. When all of the financing was done Josh Flores came out to meet us and invited us back to go over paper work. He made us feel so comfortable in explaining everything to us in a lawman terms. Angela was on it in getting our 2016 Sienna Van ready for us as soon as we got through with all of the paper work. Angela Adauto and Josh Flores went out of the norm to make us feel comfortable during the whole time we were at Lithia Toyota of Odessa. They truly made us feel like we were worth a million dollars. We will always go back to Angela to purchase a vehicle and hope to get Josh Flores for Financing. The two of the is a plus for Toyota. Thanks Angela and Josh for making our purchase a good experience.Feeling blessed!
by Br549007 on 05/23/2016We are so grateful for the people here and their services. They were wonderful! So easy to work with. They were so helpful and kind. It's so nice to go into a business and be treated so good. That doesn't happen everywhere! I would… recommend them to anyone, and I pray their business is blessed to overflowing! Thank you guys for all you do.New car
by Happyexcited on 05/08/2016Salesman was very professional, courteous, and gave us all the information we asked for. Couldn't have asked for a better salesman.Happy, happy, happy
by Firstthirteen on 04/26/2016Once again Gili Lopez hit it out of the park. We had a short amount of time to find another vehicle and the Toyota Hylander was on the list. We had checked out all the others and then we got to Toyota in Odessa. They had exactly what we… wanted. The deal was made with no problems, no drama & the price was right. We're so happy with our purchase & have no regrets Again, thank you Gili for helping to make it happen!!Toyocrazy
by toyocrazy on 01/12/2008Very good sales dept (definately breaking the mold of the typical car salesmen) Very informed salesmen(new guys are too aggressive and need to ease up and management needs to be involved here but management is weak. I get the impression… that management is the old type of sales people.) Friendly, inviting and as customer friendly as management will let them be Management is hampered by a lack of workforce in the local area (oil business is booming) and I'll assume that they don't want to pay enough to keep low level employees as this area pays fast food employees as much as 10.00/hr and sales is affected by sub standard services to prep sales made and I know sales associates have to do prep work. Parts is excellent and well informed Female employees in service, parts and sales tend to be too by the book in dealing with customers and would be excellent if they would loosen up and relax and remember that customers don't need to be dealing with anyone that is a standard operating proceedure clone. Admittedly some of this aire comes straight from management.
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