Spikes Ford
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Customer Reviews of Spikes Ford
Review type:
Best salesman ever
by Jaime27 on 07/07/2025
The best experience we could of asked for Agoberto Gonzales went above and beyond to meet our needs as well as the managers and finance personnel who help us get our dream truck because of this wonderful experience is the reason why I will… continue to go back to spikes ford and use Agoberto for any future purchases.
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Buying experience
by JoseGonzalez on 02/28/2024Dominique Bautista was highly knowledgable about all of the vehicles I was interested in, which helped me choose the best vehicle for me. As a result, I've thoroughly enjoyed doing business here both times. The prices on the automobiles and… your trade-in will be reasonable, the purchasing procedure will be simple, and I left with a wonderful bargain on my new F150 Lightning. I will return because of the exceptional customer service and high-quality automobiles.5.0 lalo
by Alex5.0 on 02/28/2024Fastest and best experience at a dealer process was fast and simpleSalesman’s incredible
by Richer9 on 01/27/2024Salesman Oscar Diaz was amazing…… wasn’t looking for a vehicle at the moment but Oscar really made me feel at home…. He is outstanding and courteous…. Making the dealership exceptionalSpikes Ford is the best!
by M.Mendez on 01/15/2024Wow! Excellent service that revolved around my needs and wants! No pressure, no back and forth.. just helpful, honest and caring service. Orlando, our salesman was genuinely caring and went above and beyond to make sure my wife and kids… were as happy as I was throughout the buying process. We've been loyal Spikes customers since 2005 and will continue to be for out next vehicle.Edward Vasquez
by Spikes Ford on 12/11/2023I am very Happy with Spikes Ford and I highly recommend shopping there. No need to travel North Spikes Ford has what your looking for and at great prices.Highly Recommend!
by Melissa G on 11/22/2023We had an amazing experience at Spikes Ford! Our salesman Eduardo “Lalo” Rodriguez made the experience easy and he was very knowledgeable. Noe De Leon in finance was very friendly and they both made us feel comfortable with our purchase.Perfect
by punkie_josh on 11/09/2023I had previously gone to Bert Ogden Fiesta Chevrolet and felt so rushed and they kept pushing for me to get a car I did not want. I am so glad I decided to go back to Spikes because Lalo was able to help me out with no rush. Lalo allowed me… to choose which ever vehicle I liked and provided awesome customer service. I was so surprised how fast the process was. The only thing that my vehicle is missing wifi, but I think that might be an easy fix when I take the vehicle back for window tint and to get the second key. I am so happy with my new Bronco Sport 2023.Awesome
by Saenzfel on 11/08/2023Not only did they finish the work in a timely manner but the service was great tooSpikes Ford made it happen! Thank You!
by Jose Garza on 11/08/2023Best deal, sales persons, customer service, and financing that Spikes Ford has. They made it happen and I’m grateful for it!Spikes-Great!
by Alex alex on 11/01/2023Great service! Point very punctual, and very polite.Visit for F350 oil change
by aleflores on 10/31/2023I bought my tires for a Honda Pilot at Spikes and was very impressed with quality of work and also with the friendly people that assisted me on my visit at Spikes. I was especially impressed with the assistance offered by an employee named… Judy. I asked about the cost of oil changes for diesel trucks and while not cheap it was reasonable and considering the quality of work very well worth it. While Judy' s name is the only one that came to mind the other employees were also very friendly and helpful.Spikes qlane
by Mariojoel on 10/30/2023The experience I had at the Dealership was awesome. From the minute I went in I was greeted and welcomed. Thanks the Judy and all her staff great jobGood customer service
by Brenda Villa on 10/21/2023At the beginning it was a very sour experience with Spikes. We are very satisfied with our recent purchase at Spikes and for all the help we received from manager Jorge and salesman Carlos they both were very helpful and attentive to our… needs and concerns. Five star to them!F. Cerda
by Pancho48 on 10/12/2023Cris was an excellent salesperson professional. All the perks that I requested were adhered to.Spikes Ford Service
by Redrocket on 09/25/2023Great attendance and accommodatingTreated Like Family
by Xaguar26 on 08/30/2023Spikes Ford has been the best Ford Agency I have ever dealt with and I have dealt with many new and used car agencies over the last forty years! From their service personnel to their sales agents, you can expect to be treated like royalty,… above and beyond! Not only are they friendly and dependable but they become family, even offering their own personal vehicle to use while your vehicle is being serviced. Who does that? Only a top company!Excellent and convenient
by Astrodude on 08/22/2023Had my oil changed at home in my driveway by a very capable young man… it’s my new go to way to get oil changes… beats waiting at the dealership.. same quality service that allows me to wait in the comfort of my home.Maintenance
by Mormomi on 08/08/2023More careful doing work on vehicles make sure to deliver it with no spots on it.Underwhelming service center
by Dh3833985 on 08/09/2023I had to take in my new vehicle for service and a one day job turned to a two week job. The issue isn’t the time it took or the fact that I was without a vehicle. The issue is that their service adviser and manager had zero communication. I… was calling about once a day to get any updates and kept getting told the adviser would call me back. They then told they would escalate the issue since the adviser hadn’t called me. The manager never called back. I finally decided to swing by in person to get the update. The person at the counter (not the adviser) was able to tell me they had to order a part and it would be a couple of days before it came in. I don’t know why this same person that provided the update and had answered my calls was not able to give me an update over the phone. Unfortunately I’m not the only going through this. Someone else at work had this issue the previous month. Unfortunately I think this a company wide issue. It’s a reflection of the service manager or the TJ GM. They should spend sometime evaluating their processes.Car owner
by Maria Ibanez on 08/03/2023I was elated that they brought the car to my house. I was most impressed with Esperanza and Emily who not only satisfied my concerns but gave me the date that was appropriate with a friendly, courteous and professional matter. Very please… although at first I was not these two people made up for them.
Ford F-150
Ford Explorer
Ford Bronco Sport
Ford Escape
About our dealership
Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
by Rhett Rogers on 07/12/2025