Customer Reviews of Dow Autoplex
Review type:
Write a review: Service
Have feedback for this dealer?Write a service review
The following reviews are more than two years old. They are not included in the overall rating.
3 service reviews
Sort by:
Service
by Wh1010@ on 01/02/2023Service department did work in a timely and professional mannerOil change
by Racer 08 on 04/18/2022pleasant experience, well taken care ofThis Dealership is the BEST
by sdousley on 10/12/2009I have used Dow Autoplex to service my vehicles for nearly ten years and couldn't be more satisfied. I have also purchased two cars there, but my experiences with the service department have been the absolute best. Through the years I… have had many auto repairs performed at Dow on various vehicles. Nearly every time the quote for the repair has been higher than the actual repair, which is much better than the alternative. They have always been honest with me. In my experience it is rare to find an auto repair business that doesn't try to take advantage of women. In April of this year I purchased a 2009 Chevy HHR at this dealership which was "slightly" used (11,200 miles). The remaining GM "bumper-to-bumper" warranty still applied - up to 36,000 miles. In September during hard rains the front passenger-side floorboard became soaked with water. When I took it in to the service department, I learned the windshield wasn't sealed properly, and that it was not a GM factory windshield so the GM warranty would not cover having the winshield removed and re-sealed. Roger in the service department was able to get this taken care of for me at no charge, since I was unaware at the time of purchase that the windshield had been replaced. I highly recommend the service department at Dow Autoplex. They will always treat you right....
Videos
About our dealership
Family owned and operated for over 17 years, no dealership knows how to take care of all your vehicle needs better than Dow Autoplex. Located in Mineola TX, it is our goal to get our Longview Chevrolet, Buick and GMC customers into the new or used truck, car or SUV that will fit their needs in East Texas. Whether you're looking for a new or GM certified used car, your Tyler Chevrolet source wants to be your first option. We are also happy to serve customers from Longview and Mineola.
What sets us apart
Our unmatched service and diverse Buick, Chevrolet, GMC inventory have set us apart as the preferred dealer in Mineola. Visit us today to discover why we have the best reputation in the Mineola area.
Languages Spoken (1)
- Spanish