Trophy Nissan
Customer Reviews of Trophy Nissan
Review type:
Easy Process
by Mariavielma on 09/05/2017Had a great experience with Andrew Riggs at Trophy Nissan. Everything was easy simple and fun, I will for sure be going back for my next car purchase. Thanks Trophy team!2014 Nissan Pathfinder
by MotoRider on 09/05/2017Overall a very good transaction. An excellent deal on my pathfinder and a fair price for my trade.Thanks so much for sharing your experience, and more importantly, thanks for coming to us for the purchase of your new Pathfinder! We hope that you love it and enjoy it to the fullest. Please let us know if there is anything more that we can do and we'll see you next time!
Awesome!
by MyraOlivares on 08/26/2017Best dealership experience! Andrew maritim was great he helped make the right decision for my car. Thank you!We appreciate your business and we look forward to a long relationship with you!
Customer
by Gonzalez on 08/26/2017Thank you Andrew Robles for providing the best customer service. Make sure you guys stop by at Trophy Nissan and speak with Andrew Robles he will give you the best deal!!We always love hearing back from happy customers, and we couldnt be more pleased to know that you had a great experience with us.
Amazing
by Eliaaaassss on 08/05/2017Didn't expect much from this place. But I was completely wrong. Andrew maritim took care of me at trophy and he was awesome.Awe some!
by Noemi777 on 07/24/2017Trophy Nissan is a great place to go purchase a good car for a reasonable price! Andrew Maritim was our representative great customer service! Will definitely be back!Great customer service
by Xitlali23 on 07/11/2017I absolutely loved the experience with Andrew Maritim, he was great, never pushy explained thoroughly on what i was purchasing! Definitely recommend trophy nissan and ask for Andrew!Honest Dealership With A Great Team
by BenJamin on 07/06/2017Jennifer Carroll & her team at Trophy Nissan are top notch. They are very honest & straightforward & will treat you right. We had a great experience & Jennifer made the entire process very easy. If you are looking to buy or lease a new… car give Trophy Nissan a try & you won't be sorry. Great Job Team!!Customer Service
by Junior215 on 06/30/2017My customer service at trophy nissan was great. Andrew Maritim was my sales rep he was very helpful and understood my needs for my car. Will be returning soon!Great dealership
by juliam1 on 06/27/2017I am very pleased with the Customer Service provided by Andrew Maritim. Easy and fast car buying experience.Great customer service
by Juana17 on 06/27/2017My customer service experience at trophy Nissan it was great. Andrew Maritim was my sales rep he was very helpful & understood my needs for my car. Will be returning soon. Thanks!Great customer service
by Joevaldi1 on 06/12/2017We went to trophy Nissan expecting an okay service but Andrew Maritim was such a great help! He definitely guided us to get what was right for my family and my budget!Highly recommend trophy nissan!
by CarmenN on 06/11/2017My journey for a new car had been difficult before I stepped foot at trophy nissan! I was greeted and helped by a very caring and experienced salesman named Andrew Maritim! I would definitely recommend going to trophy nissan.Trophy 4 LIFE
by Trophy4Life on 06/08/2017Usually I'm not a fan of car salesman but Andrew Maritim changed my entire outlook. He has single handedly made me fall in love with my new ride and this dealership! Trophy Nissan 4-LIFEExcellent Service!
by Nola_17 on 05/19/2017Customer Service was brilliant. I was stressing about having a good used vehicle with out to much mileage. Mr. Willie Causey Jr. gave me several options and explained to me how to choose the best vehicle. He found a great vehicle for me… that was essentially right for me.Thanks for sharing your story! We pride ourselves on providing each of our customers with top notch service. We are glad to hear that our efforts are paying off! Thanks again for choosing us and we hope to see you again next time.
great service at Trophy Nissan
by trophyfan on 05/10/2017Something is different at trophy Nissan i had a great experience with Willie causey Jr and seen the excitement at trophy Nissan ...He told about his New lady boss who fights for the customer and doesn't take that for granted...it showed… thru him..We love Trophy NissanWe really appreciate your feedback! It is great to hear our staff took such great care of you! We hope to see you here again!
Awesome!
by hayleem16 on 05/08/2017My experience here was superb. In the past, I have always left dealershipside feeling disappointed and unimportant. Our salesman, Andrew Riggs, made us feel not only important, but like a priority. He did everything in his power to get us a… new vehicle for a wonderful price, and he had the best customer service, the most knowledge, and the most passion of any salesman I've ever worked with. Would highly recommend Andrew Riggs!Hi Hayleem16, and thank you so much for sharing his with us! We are so happy to hear that Andrew was able to help you find a great vehicle that worked for your needs. It is always our goal to ensure each customer leaves happy, and we appreciated the chance to do that for you. We wish you all the best with your new car. Welcome to the family, come back and see us again!
A True Salesman!!
by Celinazapien88 on 04/14/2017Andrew Maritim was the beeeeeeeest Sales Man Ever! I usually don't like going to dealerships and I always leave disappointed but Andrew gave me a better deal then my bank approved me for ! Will definitely come back with Andrew for my… Wife's car.We truly appreciate the positive feedback on your experience with us. We hope youll share your experience with others, and we look forward to your next visit!
Poor customer service from General Manager "Jennifer"
by Bnelson7 on 03/05/2017The last couple cars I purchased I did from Trophy Nissan, "Gerald Wilson" was the salesman and he was the VERY BEST!! Sadly he had medical issues and passed away RIP my friend. Before he went to the hospital he and I talked I needed to… trade my car in for lower payments due to a sudden unexpected loss of half my income. Gerald Wilson is a man of honor he didn't lie and was very straight forward and HONEST! He told me I had $5,000.00 equity on the books from my last trade in because I didn't get what my car was worth and I paid cash for it from them about $14,000.00 2009 Nissan Sentra 90,000miles not even 100,000. Anyways I need to trade my new car in 2015 with only 7300 miles on it non smoker still smells brand new Sentra SV model loaded Jennifer the "General Manager" told me after Mr Wilsons passing if I ever needed anything come back she would personally take care of me. What a disappointment. She was rude and told me my "new" car was only worth about $10,000., their wedsite est my car worth 12,125. and that's not even looking at it! She denied the $5,000 on the books equity I have from my last trade in and told me I was upside down in my equity when I know for a fact with my equity on the books from my last trade in and if they would give me what THEIR WEBSITE EST. the worth as a trade I would have at least 7,000 she could give me plus I'm financed through Nissan Corp and I have made excellent payment history. I'm trying to get another car with lower payments than $355.00 due to losing $1551.00 2 years in advance unexpectedly. So I'm disabled and went from 2600.00 a month to 1100.00. Even so doing that I ALWAYS make my car payment first and try to pay 50-100 more every month so I'm ahead. Jennifer won't even consider helping me when she clearly knows she could because Gerald Wilson gave me his word he would when he came back from the hospital. God chose to take him home and all I've got is his honest word that's past away against a General Manager "Jennifer" basically calling him out saying she didn't know HOW HE was gonna do it and I didn't have the equity on the books Gerald told me I had. Did she call a dead man a liar and a disabled customer I didn't know what I was talking about and she couldn't help me. Rude, disrespectful and did not care that she lost a customer she just knew she couldn't get me into a vehicle with less payments than $355.00 a month. I even offered to go down to a hatchback Versa. Not only was she not willing to work with me she told me she didn't have time to keep discussing it with me she wasn't "losing" money on a trade in. I did. I will NEVER go back to purchase a vehicle from her she has poor customer service and I had to call her back after 2 weeks she didnt even remember talking to me until I reminded her. It's all about HER AND THE DOLLAR. WHAT ABOUT THE $$$ I got cheated out of? I was ok because Gerald told me I still had 5,000 on the books equity from my last trade in. Pathetic customer service and I'm very sad Mr Wilson has passed away and worked for TROPHY NISSAN MANY YEARS!! He would be sickened by her behavior not to mention disappointed with how she treated his customer. Never again. DO NOT TRUST THE GENERAL MANAGER JENNFER!!I am truly sorry that you feel the way you do. Losing Gerald was a significant loss for all of Trophy Nissan. Unfortunately, due to your certain situation we are unsuccessful in achieving your goals. We do try to assist all customers as best we can, sometimes we are unable to meet those goals. We do wish you the best of luck and again I am truly sorry. Jennifer
Great Customer Service
by Mr_Kelton on 12/26/2016I had a met with Foster Davis and he opened my venue to cars that I never thought I could own.I have a tough decision to make but his his,Foster Davis,help im sure I'll make the right decision for me and my family.Thank you so much for sharing this with us! Our team strives to show our customers all of their available options and we are so happy to hear about your fantastic experience with Foster. We look forward to having you back again in the future and helping you find the right vehicle for your needs!
Quality Service
by JYoung7690 on 12/16/2016They have a very friendly staff here. They were very helpful. I was helped by Foster Davis, he was very patient with me in my time. Thank you Mr DavisThank you so much for the outstanding feedback for our team, we are very lucky to have team members like Foster who strive to provide the best service to our customers. Our team enjoyed working with you and we do hope to have you back again in the future!
Nissan Rogue
Nissan Altima
Nissan Pathfinder
Customer service is our #1 priority and we thank you for recognizing our efforts. We wish you all the best and look forward to a long relationship with you!
by van_tuyl on 09/11/2017