McKinney Buick GMC
Customer Reviews of McKinney Buick GMC
Review type:
Absolutely phenomenal experience at McKinney Buick GMC, all thanks to Derek
Very Fast Service
by TexasRJ on 04/17/2017updated 05/03/2017I arrived at the dealership about 20 minutes ahead of my scheduled appointment. They got our Encore in right away. It took them 25 minutes to do the work and wash it. Can't beat that kind of service.Maintenance Service
by KCnPottsboro on 05/01/2017As always, the service department has completed maintenance on the Denali truck I purchased in 2015 professionally. I will not take my truck to any other dealership for maintenance. McKinney Buick GMC is far and above the best dealership… in the north Texas region! Always a pleasant experience for service as well as sales.Satisfied
by RonnieR on 04/03/2017The team worked hard to isolate a situation for me and I appreciate the extra work.Thank you for your kind words! We appreciate that you took the time to post your comments and thank you for your business!
Got the answers I needed
by Katcar2017 on 03/29/2017Everyone was helpful in answering my all of my questions about the new car as well as any financing questions I had.Were happy to help at any time! Thanks for coming in!
McKinney Buick GMC
by PapaJoe4 on 03/18/2017Great Service. State Inspection and Serviced My 2015 Yukon.Thank you for taking the time to post your comments. We appreciate your feedback!
EXCELLENT PROFESSIONAL SERVICE
by MELBAY1020 on 03/10/2017This dealership takes care of customers foremost. I have been doing business with them since 2003 and will continue doing business with them going forward.A repeat customer is our best indicator of a job well-done! We look forward to serving you for many years to come!
Great Experience
by RockyCloninger on 02/24/2017updated 03/07/2017Clarence Davis was great to work with as well as the other associates that were a part of our buying experience. I highly recommend McKinney Buick GMC!Thank you for your kind words! We appreciate that you took the time to post your comments and thank you for your business!
regular scheduled maintenance
by pereeli on 03/07/2017< 2 hours completed maintenance and washing of my Enclave...felt like I was there 30 minutes. Enjoyed the lounge area and ability to work remotely.Were so glad you are pleased with our services! Thanks for the review and we hope to see you again soon!
Professional, Quality" and Timely
by HenryJ643 on 01/10/2017What can I say? They did what they told they would, on time, and high quality.Thank you for the high marks - we're happy to know you're pleased with our work!
Oil Change
by MeeMeeII on 12/17/2016In for regular oil change service still under warranty. Very courteous and completed in small amount of time.Thank you for sharing. Quick, efficient and friendly is our standard and it's always good to hear feedback that we are on track! Thank you for your business!
Best experience ever
by Atyurkovich on 12/15/2016Mark and dean were amazing. This was my best experience to date with buying a vehicle. I couldn't be happier and greatly appreciate their candor thriughout the process.There's nothing we like better than to hear our staff gave a customer their best-ever vehicle purchase experience. Thanks for sharing - and thank you for choosing McKinney Buick GMC!
Thanks for you flexibility
by TMAN2016 on 11/15/2016updated 11/29/2016The McKinney Buick GMC team was able to accommodate my need for a late evening transaction. The new vehicle was ready to go. The loan paperwork was efficient. And my kids were able to much on pop corn and hot chocolate in the kids area… while everything got done. Thanks!It's our pleasure to make everything as quick and easy as possible for our customers. Thank you for taking the time to share your experience - and congratulations on the new ride!
Trade in
by tylockhart92 on 11/03/2016updated 11/17/2016It was a good experience. I do wish they would have worked with me a little more on my trade in. I felt as if I had not been given an adequate amount for it.Service manager was exceptional to work with! Truly appreciative!
by MommyShug on 10/19/2016updated 10/30/2016Service manager was exceptional to work with! Truly appreciative!Thank you for the feedback - and thank you for choosing McKinney Buick GMC!
Professional Staff and Service
by BMartin67 on 10/15/2016updated 10/24/2016We just moved to the McKinney TX area and I needed to find a dealership to take over service on my new GMC Sierra 1500 Z71 crew cab. I am pleased to say I've found my new favorite service center.We're delighted to hear that you have found your new car-care home here with us. Thank you for choosing McKinney Buick GMC!
First class all the way
by MWDWscreen on 10/06/2016updated 10/16/2016I am 70 years old and have purchased a number of new cars, vans, and trucks. This past experience was the best car buying experience I ever had. I rate everybody involved at A++.Thank you for giving our dealership staff such high marks! We work hard to make car buying a happy and exciting time for our customers and we're so pleased to learn this was your experience. Thank you for choosing McKinney Buick GMC!
My Purchase review
by SDGreen on 10/07/2016I had an exceptional experience at dealership during the purchase of my vehicle. The staff was extremely sensitive to my time they did everything in their power to expedite the process and make it a pleasant experience.Hello! We aim to provide everyone an excellent car-buying experience, so delighted to hear we are hitting the mark! Thanks for choosing McKinney Buick GMC!
Ricky Barnes the man with Charmes
by Susejvuli on 09/20/2016I have to say Mr. Barnes is a definite asset to McKinney Buick GMC. He is an exceptional salesman. He has great product knowledge and has the charisma needed to make a customer stay interested in what he is saying. He is sincere and… forthright which keeps a customer happy and more willing to stick around and want to buy from him. In other words he isn't a "bull----er". I like him. I give him an A+ as a salesman and an A- for being a married salesman. :-). Mr Barnes should be named Mr Charmes......Thank you for that feedback. We're sure Rick will be happy to know you enjoyed working with him. -Your friends at McKinney Buick GMC
Great service
by Swim2020 on 09/13/2016Gary was great! Even sent me some pictures of the damage so I could better understand what was needed.Thanks for leaving us a five star rating and letting us know that Gary is providing great customer service. Your friends at McKinney Buick GMC.
more than satisfied
by charlesthetwin on 08/22/2016updated 09/07/2016the service writer, Gary Shipley went way beyond the call of service. He kept me informed of what was going on and made me feel like a special customer. The dealership is very fortunate to have himGreat service experience
by frequentfleyer on 08/07/2016updated 08/21/2016Was taken care of very well, was able to wait on the repair, very satisfied with customer service.
As your premier dealer, we would like to welcome you! We assist our Dallas area Buick and GMC customers looking for a car dealership in their neighborhood. That includes Plano and Lewisville car buyers too! Whether Dallas, TX customers are researching new GMC SUVs, used trucks or Buick cars, and are ready to buy, or are looking for a reliable service and parts department, they will find it all here! We are your one-stop-shop for every vehicle need that you may have. We feature a fantastic selection at our dealership in McKinney, where we're proud to provide our customers, searching for an amazing deal from a Greater Dallas, TX Buick GMC source, with exactly what they want.
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Customer Lounge Area
- English
- Spanish
Thank you for your wonderful feedback! We're thrilled to hear that Derek provided you with such a phenomenal experience. We truly value your trust and are grateful for the opportunity to serve you. Derek’s commitment to excellent service is exactly what we strive for, and we're delighted to know he made your car-buying process so enjoyable. We look forward to assisting you and your friends and family in the future!
by McKinney Buick GMC on 03/03/2025