Customer Reviews of Gene Messer Chevrolet
Review type:
Gene Messer Tahoe Experience
Great Salesman
by Junior on 05/03/2022They were very great helpThank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Gene Messer Chevrolet Team
PM Service
by BDR on 05/02/2022Good service - my inspection sticker expires this month. Would of been nice for SA to recommend it like the cab and air filter was recommended. Although it expires in May I would of went ahead and had you replace it to save me time and a… visit.BDR, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Gene Messer Chevrolet! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Gene Messer Chevrolet Team
Best place to go
by B Klatt on 04/29/2022I always work with Jeremy B, very professional never pushy, each experience exceeds expectations! Very honest and upfront, and works to get us what we are looking for and listens and pays attention to what we say about or decisions on a… purchase. Even when my husband isn’t with me I’m treated respectfully!We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, The Gene Messer Chevrolet Team
Way to go Gene Messer
by Brenda Harris on 04/29/2022Such a friendly, professional atmosphere and I’m always greeted upon arrival. Gene Messer Chevrolet does a great service on oil change, tire maintenance etc. thanks service dept.Brenda, we sincerely appreciate your feedback. Each employee is a valued member of the Gene Messer Chevrolet team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, The Gene Messer Chevrolet Team
Great and honest service!
by Cristian Garcia on 04/29/2022Great team who focuses on the client and meeting their needs.We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, The Gene Messer Chevrolet Team
Great service!
by Riley on 04/28/2022Everyone was extremely friendly and helpful. Great service overall.Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Gene Messer Chevrolet Team
Glen was absolutely amazing!!
by Billy Cox on 04/28/2022Glen was very attentive to all the questions me and my wife had. He also was willing to work with us on our trade in new purchase. Brandon made it hassle free in the finance part of the transaction. All together we had a great experience… with Glen and Brandon!!Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, The Gene Messer Chevrolet Team
Customer Service
by Big Mike on 04/18/2022updated 04/29/2022I had the best buying experience at Gene Messer Chevrolet. My wife and I walked into see a vehicle we had seen online and they were very friendly and helpful. Took the vehicle for a test drive and there was no pressure from them. As we… decided to buy the vehicle they were straight forward about the price and market. All and all, a very smooth and pleasant transaction. Would definitely recommend.We cannot thank you enough for your wonderful review of Gene Messer Chevrolet and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Gene Messer Chevrolet Team
First service appointment
by Randy Jones on 04/28/2022This was my first service appointment for my truck. I was impressed with the personnel and the facility.We appreciate your input, Randy. We're glad to hear that you are consistently impressed with the service we offer here at Gene Messer Chevrolet. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The Gene Messer Chevrolet Team
They did the thing
by Forest on 04/28/2022They were on top of their game the entire time. Communicated all throughout the buying processThank you for reaching out Forest! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Sincerely, The Gene Messer Chevrolet Team
Good communication & super helpful team!
by Jacee C on 04/26/2022I came in for one simple recall code and the service staff went above and beyond to take care of me. They found a second service recall that I needed to get done, that was covered by my GM warranty too, and went ahead and took care of that… at the same appointment. It was convenient and they answered every question I had.Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, The Gene Messer Chevrolet Team
Cool
by Excellent on 04/25/2022Very professionalHi Excellent , thank you for taking the time to leave us this rating. We appreciate your business and we look forward to working with you again in the future! Sincerely, The Gene Messer Chevrolet Team
Great service - no pressure!
by CCross on 04/22/2022Doing business with Jeremy was a pleasure. It was nice to work with someone who was responsive, but not pushy. He was attentive to our needs but never came across as aggressive. I appreciate how well he handled our business and was able to… help us locate the vehicle of our dreams!Congratulations on your new car! Thanks for the review and kind words for Jeremy. We hope you loved your new vehicle for years to come.
We appreciate you taking the time to share your feedback with us! We work hard to make sure our guests have an unforgettable experience. We will be sure to pass along your kind words to the team and we look forward to seeing you again. Sincerely, The Gene Messer Chevrolet Team
Very good experience
by Benito on 04/22/2022Friendly and knowledgableThank you for being our customer, we appreciate your kind words!
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Gene Messer Chevrolet Team
Vehicle service
by Z on 04/22/2022Quick and courteous serviceThank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with quick and courteous service. We hope you will give us the opportunity to help you again whenever it’s time for your next service. Sincerely, The Gene Messer Chevrolet Team
Prompt, great service!
by FKB on 04/21/2022Gene Messer Chevrolet service has always done a good job on my pickup. They don’t pull any surprises but do exactly what they says they will do. They will also make timely suggestions for services that will eventually need done. Janel is… great! Kind and courteous!Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Janel was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, The Gene Messer Chevrolet Team
Prompt and thorough
by Shannon on 04/19/2022They did a great job on my truck and fixed it the same day I took it in.Thank you for your kind words for our staff, we appreciate it! We thank you for your business and look forward to your next visit!
Super clean and classy corvette bought.
by Dale H on 04/19/2022The salesperson Bob New is high recommended and the finance manager Darren. I bought a super classy 2007 corvette on Thursday. Flew in by $190 airplane ticket on Friday. Drove the corvette 529 miles back to Wichita Ks. Saved $8000 by… buying a similar corvette in Lubbock compared to same color, year, miles being offered in Wichita Ks. Get your most value at Gene Messer Chevrolet.Thank you Dale for your kind words for Darren! We are thrilled that he provided you with a great shopping experience. We look forward to your business with us again! Congratulations on your new Corvette.
Both of the mentioned did great. Bob New and Darren.
Gene Messer Chevy Pro Service
by Gary Garzs on 04/18/2022Easy to do business with and very professional. Takes care of service in a timely manner. I take my vehicles here for service.Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Gene Messer Chevrolet Team
Taking care of business
by kawpk1 on 04/14/2022All were very helpful and friendly/courteous. Lots of smiles and nods.Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Gene Messer Chevrolet Team
Fast Service
by Keith B on 04/13/2022Service time was fast and painless. Thanks for taking care of regularly scheduled maintenance so quickly.Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Gene Messer Chevrolet Team
Driving is something most of us have to do every day. For many it seems like a chore. Gene Messer Chevrolet of Lubbock is here to tell you it doesn't have to be. More than that, we're here to prove it with a revered lineup of new Chevy models and used cars - not to mention expert service, genuine parts and specialized auto repair. That's right; everything you need to transform your daily commute into a joy ride and maintain that sense of satisfaction is right here, under one roof.
If you're in the market for a new truck or vehicle, you'll find it at Gene Messer Chevrolet of Lubbock. You'll also find a team committed to ensuring that you find the right vehicle for you. On our end, that means answering questions, comparing Chevrolet models, and getting you behind the wheel for a closer look.
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Customer Lounge Area
Thank you so much for your wonderful review! We're thrilled to hear you had a great experience finding your Tahoe with us at Gene Messer Chevrolet. Jonathan truly values his customers and we're glad he was able to assist you, even picking you up at the airport! We appreciate your recommendation and hope to see you again for any future vehicle needs. Safe travels! Sincerely, The Gene Messer Chevrolet Team
by Gene Messer Chevrolet on 04/23/2025