Customer Reviews of AutoNation Acura Gulf Freeway
Review type:
Pleasant Buying Experience
by Al Grazis on 04/23/2025My Sales Rep, Candice Garcia, did an excellent job in explaining the various configuration options available on the RDX. My trade-n situation was a bit unique (2 cars) and she was very helpful in the logistics of getting them both to the… dealership. Definitely would work with her again. Finance department was OK, not too high pressured.great experience
by Pam Faust on 06/21/2024We had a great experience with AutoNation. Isaac Garza was polite and professional. We also had a good experience with the Finance guy Dylan (I can't remember his last name). Everyone was polite, professional and knowledgeable about the… Acura products.We are pleased to hear you had such a positive experience with us, Pam! Drive safe, and we'll see you on the road.
Acura MDX purch
by DennisW on 06/21/2024Candice our sales lady was very knowledgeable about the MDX and its systems. She went over the various trim levels and help us find a vehicle that fit our needs and price range.Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Acura Gulf Freeway. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
CPO vs New
by Dymongirl on 04/28/2024To be honest an Acura was never on my mind to purchase. I had went with a friend to look at a vehicle and to say Acuras caught my eye was an understatement. My salesman (Touney) was very accommodating in showing me the different trims. The… “closer” as I nicknamed him (Kirk) was patient as well. I walked out three times before deciding to purchase. Everyone involved tried to make sure I got what I wanted. I ended up choosing the certified preowned (2600 miles) because I liked the interior better vs the new. Something about the new; probably the color combination didn’t sit well with me. Even though I paid a higher interest rate with the CPO I am a happy owner!!!Hello, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Acura Gulf Freeway! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Edmunds
by Oscargomez85 on 03/11/2024FriendlyHi, your wonderful feedback and rating mean a lot to us. If you ever need help, just give us a call. Happy motoring!
Great experience
by KarimHassan on 02/18/2024Great customer service from the sales team, easy and straightforward to deal with, enjoyed working with CharlesHi Karimhassan, it is great to read such wonderful comments about your recent experience with us! We do hope we can be of assistance in the future. Take care!
Owner
by Eric Lord on 02/05/2024Detailed but informative and helpfulHello Eric, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!
RDX
by Jared Mo on 02/02/2024Experience with sales went pretty smoothly. Financing was a little pushy as far as trying to get me to get an extended warranty.Hi, thank you for taking the time to share your feedback with us. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (713) 489-2050 to discuss what we can do to help.
George
by GeorgeTLX on 01/02/2024This is our 5th vehicle purchased at Auto Nation Gulf Freeway Acura and we could not be more pleased. Our salesperson Charles has sold us other vehicles and he is the best. Because of his follow up we purchased the 2023 TLX “S” Type.Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Acura RDX Purchase
by Amilya Diaz on 12/06/2023From the moment my husband and I walked into Autonation Acura Gulf Freeway, Charles greeted us and made our experience phenomenal. We were coming from being GMC/Chevy owners our entire life to Acura, so the need to have someone hold our… hand was important. Charles delivered the best customer service and was so patient with us. He took time to show us how to start and navigate the car. He took care of all of the things I wanted done and even called and followed up with us after the sale. The manager was very professional, as well. They both went out of their way to make sure we were pleased. I cannot speak highly enough about our experience. Amazing service, give them the chance to earn your business-you won’t be disappointed. Highly highly recommend! We will be returning customers in the future, when that time approaches.Hi Amilya, we're happy you found our staff to be so supportive during your experience here at AutoNation Acura Gulf Freeway. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Smooth & excellent
by Syed Naqvi on 09/27/2023No games, honest staff. excellent sales experienceHi Syed, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!
Great Buying Experience
by CindyLD on 08/16/2023I purchased a new Acura MDX from Tripp at AutoNation Acura in League City. The entire process was a pleasure. Everyone I worked with was pleasant and respectful. The most important part is I feel like I got a fair price for my trade-in… (after having shopped it a bit), and paid a fair price for my new vehicle. No haggling, just worked through the details step by step. I will definitely be recommending this dealership to my friends and family.Hello, it is great to read such wonderful comments about your recent experience with us! We appreciate your recommendation of AutoNation Acura Gulf Freeway and we hope to be of service again in the future.
Thank you AN Acura :)
by Joelle on 08/02/2023Thank you again to AN Acura for getting me a nice truck and for always answering every question I have with a nice and friendly attitude :)Hi Joelle, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great salesperson
by Joepo67 on 08/02/2023No haggling with numbers. Was expecting a little more for my trade in but over all satisfied. Great financing offers. This was a used vehicle but the oil should have been changed. At 40 percent now.Hello, Thank you again for taking the time to let us know how we did. We hope you have a great day! If you need more help, our team is available to talk -- safe travels!
Thank You Acura Autonation
by Heather Hebert on 07/27/2023Last year I had a horrific experience with a reputable dealer in Houston. After a lot of research and work on my part to get myself in a better position, I chose Acura Autonation to work with. Not only did they listen to what I was trying… to accomplish, they understood and did everything they could to help me. I drove away that night with a weight lifted off my shoulders and in a beautiful new Acura. I cannot thank Matt, Tim and June enough for working with me to reach my goal.Hi Heather, we're happy you found our staff to be so supportive during your experience here at AutoNation Acura Gulf Freeway. If you need more help, our team is available to talk -- safe travels!
Great Vehicle Purchase Experience
by KimZHouston on 04/06/2023I highly recommend AutoNation Acura Gulf Freeway. Husain was an excellent sales associate. He was very efficient and answered all of my questions. The pricing was very fair without crazy dealer add ons or hidden charges. I also received a… competitive offer on my trade-in. It was worth the hour drive to work with this dealership.Hello, it means so much to us that you chose our dealership! We appreciate your recommendation of AutoNation Acura Gulf Freeway and we hope to be of service again in the future.
Acura Integra
by McCoy28 on 03/19/2023Mr. Nurun Alam and Mr. Ryan Bernard were very accommodating and helpful all through out the process. The first car salesman I encounter that were not intimidating and rude during the process.Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Good experience
by Walters on 02/26/2023It was a good experience, I didn’t like the fact that the car wasn’t ready, but after seeing my interés on getting it that react fast to get it done.Hello Walters, we appreciate you taking the time to leave us this feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!
Best sales rep!
by Patricia on 02/02/2023I have purchased 3 vehicles at this dealership! The sales department is the best one ever! They listen to your needs and show you options before purchasing a vehicle!Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
2020 elantra
by dissapointed on 01/03/2023This vehicle was advertised as having keyless entry. It did not. 2 days after purchasing this vehicle i had to purchase 4 new tires because the tires that came with the vehicle would not pass inspection.Hi, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (713) 489-2050 for further assistance with moving forward.
Excellent
by Electric123! on 12/28/2022Entire team was awesome to deal with. Made the experience stress free.Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
by Neil Snied on 04/25/2025