Honda Of Lake Jackson
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Customer Reviews of Honda Of Lake Jackson
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7 service reviews
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Happy customer
by Patricia on 06/24/2025updated 07/01/2025I had a scheduled maintenance appointment this morning for my PROLOGUE electronic car at Honda of Lake Jackson, and the entire experience was excellent. I arrived on time and was seen promptly—no delays or issues whatsoever. The staff,… especially Ryan Hall, was incredibly kind and attentive throughout the visit, making everything run smoothly. The dealership itself was spotless, and I especially appreciated the cleanliness and care taken in the restrooms. It’s clear that customer comfort and satisfaction are a priority here. Highly recommend this location for anyone needing professional and courteous service!Happy customer
by Patricia on 06/24/2025I had a scheduled maintenance appointment this morning for my PROLOGUE electronic car at Honda of Lake Jackson, and the entire experience was excellent. I arrived on time and was seen promptly—no delays or issues whatsoever. The staff,… especially Ryan, was incredibly kind and attentive throughout the visit, making everything run smoothly. The dealership itself was spotless, and I especially appreciated the cleanliness and care taken in the restrooms. It’s clear that customer comfort and satisfaction are a priority here. Highly recommend this location for anyone needing professional and courteous service!Oil change
by Christine D on 05/18/2025Quick and friendly service.Great service as always!
by Glenda Barrett on 08/13/2024Service dept always helpful, keeps you informed of service.Dependable and great customer service.
by Marco on 12/19/2023I appreciate the expertise of the service advisors and technicians at Honda of Lake Jackson. I can always trust I am getting great service advice. Actual maintenance and repairs have been spot on in resolving issues and keeping my… Ridgeline reliable. Great customer service.Excellent service
by Laura on 09/21/2023Everyone is very friendly and hardworking! They always make me feel like family.Replaced Tire under Warranty
by NickAtNight on 08/05/2023Awesome service. Very quick. Replaced my tire under warranty from another dealership.
The following reviews are more than two years old. They are not included in the overall rating.
26 service reviews
Change my oil
by Charles Hastings on 07/31/2023Nice personal to greet you. Finished job in a timely manner.Outstanding service!
by Mia on 05/03/2023Always professional, helpful, informative, friendly and courteous.Great service from the service department
by RHutch on 03/29/2023I drive a used Acura MDX. I choose Honda of Lake Jackson to do my service as they are quick, thorough and dependable.prw
by prw on 02/16/2023Maintenance was performed as promised, on time.Great service!
by G Barrett on 01/31/2023Their attention to detail from start to finish was on point. Very customer oriented. Every service/maintenance has been consistent with great customer service. They don't forget you while waiting for your vehicle to be serviced, they keep… you updated throughout your time there.GREAT SERVICE!
by Mia on 11/18/2022Every time I bring my 2018 CRV for oil changes or maintenance service, everyone is extremely helpful. I am always happy with service.4.0 Service
by Chuck on 10/14/2022You have a very good maintenance staff. I feel confident about bringing my Honda back for service.Very good service
by Honda of Lake Jackson on 03/15/2021Straight forward service which I like. Fast and expedient. I will do deals with them in the future based on my past experiences with.Exceptional service
by Curtis Frank on 03/01/2021They are friendly, informative, honest, and helpful. I have bought two cars at Honda of Lake Jackson, and I highly recommend this dealership.Recall and service
by Honda Lake Jackson service on 02/28/2021Fast recall completion and fast oil/filter and tire rotation gratis. Thank you!Service experience
by Richard Startz on 12/01/2020Took my vehicle to service Dept with no appointment, service advisor was very courteous and said my vehicle will be attended to quickly. My car was serviced that day and picked up early next morning, no problems at all. Service advisor… performed a very nice job.Good service after the sale
by B J on 11/18/2020We have gotten good service when to go in for oil changes and regular check ups. The employees are courteous and helpful. They are taking precautions against the virus. The service work is done in a reasonable amount of time.Courtesy oil change, windshield protectant, multipoint inspection, wash
by Israel Garcia on 11/16/2020I didn’t make an appointment, but I showed up and Chris worked me in. Very professional, courteous , and kind. Showed me the waiting area and the coffee station as well as water and the bathroom. He checked on me to see if was ok, and told… me where was vehicle was in its service, as he did with everyone else. He is a good young man.Regular Maintenance
by Maintenance Review on 10/09/2020These guys are professionals. Ryan Hall never disappoints. Sold me the car, and now he maintains it as well. I recommend Honda of LJ and ask for Ryan Hall when you get there.
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