Skip to main content
Today 8:30 AM - 8:00 PM

Customer Reviews of Honda Of Lake Jackson

Review type:

Overall service rating

5.0
5 out of 5 stars

(7 reviews)

Have feedback for this dealer?Write a service review
7 service reviews
Sort by:

  • Happy customer

    5 out of 5 starsby Patricia on 06/24/2025
    updated 07/01/2025

    I had a scheduled maintenance appointment this morning for my PROLOGUE electronic car at Honda of Lake Jackson, and the entire experience was excellent. I arrived on time and was seen promptly—no delays or issues whatsoever. The staff, especially Ryan Hall, was incredibly kind and attentive throughout the visit, making everything run smoothly. The dealership itself was spotless, and I especially appreciated the cleanliness and care taken in the restrooms. It’s clear that customer comfort and satisfaction are a priority here. Highly recommend this location for anyone needing professional and courteous service!

  • Happy customer

    5 out of 5 starsby Patricia on 06/24/2025

    I had a scheduled maintenance appointment this morning for my PROLOGUE electronic car at Honda of Lake Jackson, and the entire experience was excellent. I arrived on time and was seen promptly—no delays or issues whatsoever. The staff, especially Ryan, was incredibly kind and attentive throughout the visit, making everything run smoothly. The dealership itself was spotless, and I especially appreciated the cleanliness and care taken in the restrooms. It’s clear that customer comfort and satisfaction are a priority here. Highly recommend this location for anyone needing professional and courteous service!

  • Oil change

    5 out of 5 starsby Christine D on 05/18/2025

    Quick and friendly service.

  • Great service as always!

    5 out of 5 starsby Glenda Barrett on 08/13/2024

    Service dept always helpful, keeps you informed of service.

  • Dependable and great customer service.

    5 out of 5 starsby Marco on 12/19/2023

    I appreciate the expertise of the service advisors and technicians at Honda of Lake Jackson. I can always trust I am getting great service advice. Actual maintenance and repairs have been spot on in resolving issues and keeping my Ridgeline reliable. Great customer service.

  • Excellent service

    5 out of 5 starsby Laura on 09/21/2023

    Everyone is very friendly and hardworking! They always make me feel like family.

  • Replaced Tire under Warranty

    5 out of 5 starsby NickAtNight on 08/05/2023

    Awesome service. Very quick. Replaced my tire under warranty from another dealership.
The following reviews are more than two years old. They are not included in the overall rating.
26 service reviews

  • Change my oil

    5 out of 5 starsby Charles Hastings on 07/31/2023

    Nice personal to greet you. Finished job in a timely manner.

  • Outstanding service!

    5 out of 5 starsby Mia on 05/03/2023

    Always professional, helpful, informative, friendly and courteous.

  • Great service from the service department

    5 out of 5 starsby RHutch on 03/29/2023

    I drive a used Acura MDX. I choose Honda of Lake Jackson to do my service as they are quick, thorough and dependable.

  • prw

    5 out of 5 starsby prw on 02/16/2023

    Maintenance was performed as promised, on time.

  • Great service!

    5 out of 5 starsby G Barrett on 01/31/2023

    Their attention to detail from start to finish was on point. Very customer oriented. Every service/maintenance has been consistent with great customer service. They don't forget you while waiting for your vehicle to be serviced, they keep you updated throughout your time there.

  • GREAT SERVICE!

    5 out of 5 starsby Mia on 11/18/2022

    Every time I bring my 2018 CRV for oil changes or maintenance service, everyone is extremely helpful. I am always happy with service.

  • 4.0 Service

    5 out of 5 starsby Chuck on 10/14/2022

    You have a very good maintenance staff. I feel confident about bringing my Honda back for service.
  • Very good service

    5 out of 5 starsby Honda of Lake Jackson on 03/15/2021

    Straight forward service which I like. Fast and expedient. I will do deals with them in the future based on my past experiences with.
  • Exceptional service

    5 out of 5 starsby Curtis Frank on 03/01/2021

    They are friendly, informative, honest, and helpful. I have bought two cars at Honda of Lake Jackson, and I highly recommend this dealership.
  • Recall and service

    5 out of 5 starsby Honda Lake Jackson service on 02/28/2021

    Fast recall completion and fast oil/filter and tire rotation gratis. Thank you!
  • Service experience

    5 out of 5 starsby Richard Startz on 12/01/2020

    Took my vehicle to service Dept with no appointment, service advisor was very courteous and said my vehicle will be attended to quickly. My car was serviced that day and picked up early next morning, no problems at all. Service advisor performed a very nice job.
  • Good service after the sale

    5 out of 5 starsby B J on 11/18/2020

    We have gotten good service when to go in for oil changes and regular check ups. The employees are courteous and helpful. They are taking precautions against the virus. The service work is done in a reasonable amount of time.
  • Courtesy oil change, windshield protectant, multipoint inspection, wash

    5 out of 5 starsby Israel Garcia on 11/16/2020

    I didn’t make an appointment, but I showed up and Chris worked me in. Very professional, courteous , and kind. Showed me the waiting area and the coffee station as well as water and the bathroom. He checked on me to see if was ok, and told me where was vehicle was in its service, as he did with everyone else. He is a good young man.
  • Regular Maintenance

    5 out of 5 starsby Maintenance Review on 10/09/2020

    These guys are professionals. Ryan Hall never disappoints. Sold me the car, and now he maintains it as well. I recommend Honda of LJ and ask for Ryan Hall when you get there.
About our dealership