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Customer Reviews of Parkway Family Kia

Review type:

Overall rating

3.2
3.2 out of 5 stars

(25 reviews)


Customer recommendations:

Yes (14)|No (11)

Go see Darian for you KIA needs

5 out of 5 starsby Jana Cross on 03/08/2025

As soon as we arrived, Darian was the first one to meet us. He answered all of our questions and was very attentive to our requests. I got exactly what I wanted and I am very pleased with our purchase. 2025 KIA Carnival. He went above and beyond.
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The following reviews are more than two years old. They are not included in the overall rating.
84 reviews
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  • New Sorento

    5 out of 5 starsby rac11 on 09/19/2013
    updated 08/02/2025

    the staff was very helpfull! This was the easiest vehicle purchase I have every made.... Great selection and a good pricing....
  • Best Dealership in Town

    5 out of 5 starsby spiffinator on 01/07/2011
    updated 08/02/2025

    I purchased a 2011 Kia Soul from Parkway Family at the end of September. The dealership worked with me constantly to find the perfect Soul for me. After deciding on the car I wanted, I then had to decide on the color. After deciding on the color, this dealership worked very hard to get the color and car I wanted in a timely fashion. After agreeing on a suitable price this dealership has gone beyond what I would have expected. They make sure that you get the best treatment for your car and treat you like family all at the same time! I would recommend this dealership to anyone in the market for a good time and a great deal.
  • Bad Service

    1 out of 5 starsby chucks4 on 02/09/2011
    updated 08/02/2025

    I was told they could check out and repair my car. But got a car back that did not even make it home. Only made one block from the dealership. I was warn about them after i taken my car there. he was right
    • Dear customer, Here at Parkway Family Kia we do take pride in our work and would like to make this right. We were unaware of any any brake dows after leaving the dealership. Please contact Myself Brenlee McKnight (BDC Manager), Arron McClelland (Kia Service Manager), or Dave Davis (GSM) Any of us can be contacted at (281) 242-8211 from 9am to 8pm (Monday - Saturday , Closed Sundays) We look forward to hearing from you and resolving your issue. Parkway Family Kia

      by parkway_rep on 03/21/2011

  • My experience!

    5 out of 5 starsby parkway1_21003 on 05/01/2014
    updated 08/02/2025

    I went too this dealership to just look around at cars with my dad. As soon as we got there we were greeted by Carlos! He helped us immediately and tried his hardest too find the perfect car for me and he did! I ended up buying a car and I love my new Kia Soul! We were there for a quite a while is the only downside. But other than that. It was a great experience.
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