Customer Reviews of Sterling McCall Honda
Review type:
Glad I meet Julie
by Michelle V on 12/28/2024updated 01/07/2025Julie is incredibly supportive and transparent in her approach. There are no tricks or hidden agendas here. You can walk in and focus on the real numbers without any unnecessary complications. Julie respects your space and allows you to… take your time, empowering you to make your own choices without any pressure. Julie goes above and beyond to highlight all the safety features in your new vehicle and offers her best recommendations. I appreciate her efforts and find her kindness particularly helpful and reassurance. She cares for your safety. You are not a sale volume to her. Highly recommend working with Julie; the journey from Sugarland to Kingwood was absolutely worth it. I even attached her business card to my new CR-V manual so I won’t lose her contact information in the future!Glad I took the longer trip to meet Julie
by Michelle V on 12/28/2024updated 01/03/2025Julie is incredibly supportive and transparent in her approach. There are no tricks or hidden agendas here. You can walk in and focus on the real numbers without any unnecessary complications. Julie respects your space and allows you to… take your time, empowering you to make your own choices without any pressure. Julie goes above and beyond to highlight all the safety features in your new vehicle and offers her best recommendations. I appreciate her efforts and find her kindness particularly helpful and reassurance. She cares for your safety. You are not a sale volume to her. Highly recommend working with Julie; the journey from Sugarland to Kingwood was absolutely worth it. I even attached her business card to my new CR-V manual so I won’t lose her contact information in the future!Hi Michelle, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Honda. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Above & beyond
by Jennifer V on 05/03/2024I found a vehicle online and Sterling McCall Honda, 2 hrs away from me, had what I was looking for. My salesperson, Roger went out of his way to make sure that all of my needs/questions were answered. He even sent someone to me to have the… papers signed since driving 2 hrs after-work would not be feasable.We're delighted to hear about your positive experience with Roger and our team at Sterling McCall Honda! Congratulations on your new vehicle, and thank you for choosing us!
Excellent Sales Professional
by Arvin1507 on 04/18/2024I had a great experience with their sales professional especially Julie Barnachea for having the best offer on my CRV.It's wonderful to hear that you had a great experience with our sales professional, especially Julie and that she was able to provide you with the best offer on your CRV. We're here to assist you in any way we can!
Disappointed
by Dan Lee on 03/12/2024The sales person took us through process of buying a used car and let us close the deal and pay before letting us know we couldn’t even take the car that day. This lack of transparency left us disappointed and not likely to be repeat… customers.Thank you for informing me about your situation. Please know that we are looking into your concerns, Sree the pre-owned manager will be reaching out to you soon to assist. If there is anything I can do in the meantime please reach out to me. Kim Eddy, General Manager keddy@Sterlingmccallhonda.com
Car Sales Review
by Sterling McC on 02/27/2024My experience at Sterling McCall Honda was incredible. Was looking towards purchasing a new vehicle. Although I was a first time buyer, I felt like I was still treated with respect and with the patience. A regular customer or buyer would be… treated with. The buying process felt quick and simple to me too.I'm glad to hear that your experience at Sterling McCall Honda was incredible and that you felt treated with respect and patience as a first-time buyer. A smooth and simple buying process is always a positive aspect of any car purchase. Congratulations on your new vehicle, and thank you for sharing your positive experience! Safe and enjoyable travels in your new car!
Definitely a place worth coming back to
by Mark S. on 02/02/2024updated 02/12/2024Great customer service, concise and thorough process. I was helped by Mrs. Cinthia, and she did an excellent job to help make my day a little brighter. Thank you so much!It's wonderful to hear about your positive experience! Customer service and a thorough process are key elements in creating a great experience for customers. We appreciate your kind words!
Worse experience ever.
by Dtshort on 02/02/2024Too long to mention. Sales manager was rude. General manager won’t return an email. Worse experience ever. Stay away from this one.Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.
I apologize that you experienced a problem. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you at pchristian@sterlingmccallhonda.com. Kim Eddy General Manager
Good purchase experience
by TXbuyer on 11/30/2023Every effort was made to find vehicle we were hoping to purchase. Salesperson was helpful, honest, and efficient.It's great to hear that your experience at Sterling McCall Honda was positive! Having a salesperson who is helpful, honest, and efficient can make the car-buying process much smoother and more enjoyable. Congratulations on your new vehicle!
Purchase of new vehicle
by Syvon W on 10/04/2023Very efficient, quick and nice experienceWe were pleased to hear that we could provide a quick and efficient service. It was a pleasure to assist you and we appreciate your business. Thank you for the Five Stars!!
New car
by FranktheTank on 06/29/2023This is my 3rd time here getting a honda and they always teat me right and get me close to what fits the budget. They go beyond expectations.Thank you again for taking the time to let us know how we did. We hope you have a great day!
Car purchase
by Jose Ga on 06/19/2023By far the best service I have received at a dealership. They made a fair initial monthly payment contract and were able to meet me in the price, payment and interest I wanted to get.We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.
Jordon
by Juan venegas on 06/15/2023Jordan was very professional and explained everything clearly to where I could understand...Thank you again for taking the time to let us know how we did. We hope you have a great day!
Awesome
by Zarah Karambash on 09/02/2022updated 09/14/2022I went in to get approve for a car I was approved for 2022 Honda Insight Hybrid. Thank you Roger, Julie and Finance Manager Ryan for their help. Excellent serviceWe are very happy to hear that we were able to provide you with an enjoyable experience! Thank you for your business and look forward to your next visit!
Our salesman Abiel made everything easy
by Alyssa Keith on 06/29/2022We traded in to find something cheaper on payments, Abiel made it happen! Smoothe transition , and explained everything very clearly. We had a goal when we came in and we hit it by the time we left. Would def recommend anyone looking for a… car or trading in to come and ask for Abiel , you can’t miss him , he’s really tall!We are very happy to hear that we were able to provide you with an enjoyable experience! Thank you for your business and look forward to your next visit!
The nature of the car’s market under a Pandemic!
by Chuby on 06/01/2022I’m thankful first and foremost to God, for allowing us to be able to find the vehicle that we’d like and wanted without having to wait on it; an outrageous time to get it delivered. The only one thing I didn’t appreciate about this… purchasing experience is that the dealer wouldn’t even give us any room to negotiate on the price or virtually anything. I understand this is how the market is behaving right now, but a little bit of negotiation room goes a long way. That pleasant experience would leave a customer happier. Other than that, the sales agent, sales manager (new vehicles) and the finance department were really professional. Thanks Sterling McCall Honda .Thank you for your review. We value your business and thank you! Our advertised price is based on actual transaction data, discounted to ensure we are competitive in the marketplace. We do not artificially inflate prices in hopes we win a negotiating contest with our customers. If there is ever anything else we can do for you please let us know. Enjoy your new ride! Regards, Keegan Savell General Manager
Abiel was great
by Belinda on 06/01/2022Worked hard to get me a deal on my car , Abiel was greatCongratulations, we hope you love your new vehicle for years to come.
Ask for Mark Damian
by Janie B on 05/24/2022I had a wonderful experience purchasing a used vehicle for my daughter. Mark made it super easy and didn’t waste my time. He had the car ready on time. He made a couple promises and he’s a man of his word! Very respectable characteristic.Thank you, Janie! We are thrilled that you had a great car buying experience!
2022 honda pilot
by Isaac Wright on 05/23/2022Friendly and very helpful.Thank you for your positive review, Isaac! We appreciate your business.
Easy car purchase
by Happy Day on 05/17/2022They are very professional and very nice and Friendly 😉Thank you for your kind words for our staff, we appreciate it! We thank you for your business and look forward to your next visit!
ROGER CASTRO WENT ABOVE AND BEYOND!
by Lenny Watson on 05/17/2022Roger went above what we expected in a salesman. When we took possession on our new Honda Insight Roger explained how to work everything. I say this because we have bought some high end vehicles in the past and was only handed the keys and… we were on our on as to figure out the buttons.Congratulations on your new Insight, Lenny! Thanks for the review and kind words for Roger.
Sterling McCall Honda is dedicated to providing you with an ownership experience worth raving to your friends about. That includes new models (i.e., the Accord, CR-V, Civic, Odyssey and Pilot, financing and everything in between, including genuine Honda parts & service.
Let's start by talking about this year's editorially acclaimed new models. From intuitive safety features to contemporary silhouettes; connectivity technology to available, first-class comfort features; the new Honda lineup promises to meet every criteria on your short list. And, you don't have to take our word for it either. One test drive in Kingwood-area favorites such as the new Honda will tell you everything you want to know.
Not in the market for a new car? Whether you're driving on a budget or simply prefer something more broken in, Sterling McCall Honda knows you want topnotch quality in your next used car. Keeping this in mind, we make every effort to ensure each used Honda we offer is spotless and reliable.
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Customer Lounge Area
Hi Michelle V, thank you for taking the time to leave a review for us at Sterling McCall Honda. We're happy we could meet your expectations!
by Ty Williams on 01/08/2025