All American Chevrolet of Killeen
Today 9:00 AM - 7:00 PM
Customer Reviews of All American Chevrolet of Killeen
Review type:
Write a review: Service
Have feedback for this dealer?Write a service review
1 service review
Sort by:
Awesome Service
by Mike Hender on 03/05/2025updated 03/13/2025Completed as promised and very good communication.
The following reviews are more than two years old. They are not included in the overall rating.
32 service reviews
Wonderful Service
by Trinka P on 09/14/2022My experience with is always wonderful! They take care of me every time I come. No complaints!Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Shawn Jordan – Operations Director
Service
by azucenajuan on 02/04/2021Took my car in to repair ds seat panel which was broken off. Was told they needed to order part. Part order, schedule appointment, part put on. When I pick up car I noticed the panel didn't libe up with the other parts of the seat. Told… advisor and he said that the other parts had broken pins and couldn't line up. I asked why they didn't order all of it at once. They say because I only mention the panel. Either way they say it's a simple order and fix. Was disappointed but guess I figured out another time.Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred in our service department does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, Jeff Lisenbe, Service Manager
Killeen chevy
by Bossman12r on 08/06/2018Updated every 45 mins on progress of my truckexcellent service
by EC31989 on 05/22/2017updated 06/05/2017Kenneth was great for explaining to me how much time the oil change service would take and he was friendly as well.Great service for recalls
by Animlnatr on 05/26/2017updated 06/05/2017I needed an oil change when I went in. As it turned out, I also had 2 recalls I wasn't aware of. It took most of the day, but they provided me with a ride home and picked me back up when it was finished in the afternoon! Excellent… service and care, thank you!RickHs review
by HappyZ71owner on 02/21/2017updated 03/03/2017All American Chevrolet got me in within a days notice at a convenient time and completed the scheduled service in a timely manner.Fantastic service
by Joyleel on 02/28/2017Jim helped me with recalls and ordering replacement side airbag protector. He made the experience so easy, he has gained a customer for life!Excellent service new vehicle
by PBS8587 on 12/24/2016updated 12/30/2016New vehicle purchased but had a vibration at highway speeds. Took in and checked to see if they had time to check it . No problem. They completed it same day. All good now.Service
by Buster7405 on 11/28/2016I was taken care of after my complaint. I walked with an appointment and told I would not be seen until two hours later. That was going to be a waste of my time. I requested to see the manager and the situation was cleared up and I was… seen at my appointment time.exceptionally satisfied
by Chevygirl07 on 11/04/2016Jay was the best he took the time to explain what was going on with my car and how they were going to fix it , the time was long but he stated that in the beginning and he kept his promises on following up with me and keeping me informed ..… So cuddos to Jay and all American Chevrolet you guys Rock!Great all the way around.
by Whyface on 08/21/2016updated 08/31/2016Great all the way around..Service well done with a smile..Quick Service
by Bro_Mike on 08/22/2016updated 08/29/2016The service representative was very nice and informative. Waiting area was clean and comfortable. Service was performed quickly.Service Dept.
by SFCUSARET on 08/08/2016The Service Dept was Great, I had an issue with my A/C on my Car. It was still under warranty, Andrea Hoy, The Service Advisor took care of everything, My car was finished before she said it would be, The repair was great, my A/C works… great. Very easy and quick service. Thank YouA car
by MeganMarie7 on 07/09/2016updated 08/04/2016Mike long was a great sales repI will go back
by Destin007 on 07/30/2016Andrea is a big asset to the service Dpt, no one else will touch my car but her. Her professionalism was beyond my expection. I had some questions she gave me prompt answers. She definitely value her customers. That was my first visit and… first impression. It will be a lasting one.Great
by TiaBarco727 on 06/05/2016updated 06/13/2016The service manager Tim made sure I left completely satisfied and did great communication the progress of my car. I will be returning for any further maintenance of my vehicle.New vehicle
by Jennyd91 on 05/24/2016updated 06/08/2016Service was very good. Everyone worked to try and get us the best deal possible. We are happy with our vehicle!First oil service
by MKWilkins on 04/23/2016updated 05/10/2016Awesome work! I expected to be waiting for a while being that there were a few customers ahead of me. I was in and out in less than 45 minutes! I was very satisfied!They were fast and on top of my repairs
by NathanLastiri on 04/04/2016I appreciate how fast and on top of my repairs the dealership was Jennifer kept me informed at all times and had my vehicle back to me faster than expected appreciate if guys!!!Excellent Service!!
by mrerwin01 on 03/15/2016updated 03/29/2016The service was great and I will definitely be back.
About our dealership
Thank you for your kind words, Mike! We at All American Chevrolet of Killeen are thrilled to hear that you experienced good communication and that we fulfilled our promises. We appreciate your support and look forward to serving you again in the future! Sincerely, Netoshia Pendleton | General Sales Manager | NPendleton@lithia.com
by All American Chevrolet of Killeen on 03/13/2025