Tom Peacock Nissan
Customer Reviews of Tom Peacock Nissan
Review type:
Adriana
by Adrianarr12 on 03/13/2017The sales rep stayed with me till the end, he cared for what i need it and help me a lotEnd of 2016
by Hananel on 01/01/2017Very friendly staff Nice, clean , offices Professional salesman Overall impressive experience I'm hoping I won't have problems with the car so I go back to peacock in a couple of yearsThank you for taking the time to write this review. We are pleased to hear that Hananel was able to provide an efficient and overall positive experience. Regards, Luis Toledo | General Manager | LToledo@tpnissan.com | (281) 831-2583
My First New Car
by HappyLady2016 on 12/24/2016updated 01/03/2017I got my first new car. My sales guy Marco worked really hard. Even when I felt it was impossible.Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with their overall experience. We look forward to working with you again. Regards, Luis Toledo | General Manager | LToledo@tpnissan.com | (281) 831-2583
Black Friday Rogue
by sroeber on 12/11/2016updated 12/29/2016Victor Anderson was very personable and helpful. He didn't try to sell me on features I won't miss, or extra packages I would never use. He went above and beyond to ensure I was happy.Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Victor and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Regards, Luis Toledo | General Manager | LToledo@tpnissan.com | (281) 831-2583
my experience was excellent in service, attention, time, price and good d
by Blancamunoz_75 on 12/09/2016updated 12/14/2016My experience was excellent. The service and personalized attention that I got was excellent. Also, they offered me different options of buy, according my needs.Thank you for taking the time to submit this awesome feedback. Hearing that you received "excellent service" from one of our sales team members is always encouraging and reassures us of our commitment to our customers. We hope that you enjoy the new car and we look forward to hopefully doing business with you again in the future. Regards, Luis Toledo | General Manager | LToledo@tpnissan.com | (281) 831-2583
Outstanding Service
by La07mb1 on 11/29/2016Everyone was friendly and accommodating throughout the entire process. Mr. Vic worked hard to get me the best deal and Mr. Letang made us feel like family! I have nothing but praises for the dealership's outstanding customer service.Thanks so much for this review about your experience! We always enjoy hearing from our customers. I am pleased to hear that our team has been helpful and accommodating during your visits. Our goal is to provide quality customer care, and I am glad to hear that our team has shown you their commitment to this. Regards, Luis Toledo | General Manager | LToledo@tpnissan.com | (281) 831-2583
Positive
by bjthrall on 11/10/2016updated 11/21/2016The staff was very friendly and went above and beyond to make me feel appreciated. I would recommend to family and friends.Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. Regards, Luis Toledo | General Manager | LToledo@tpnissan.com | (281) 831-2583
I got a brand new Murano this weekend
by LuisGonzalez on 11/08/2016I want to thank Johnny and Raul Gavela for taking the time to show me all the options and helping me through the process of buying a new car. I decided on a 2016 Nissan Murano and the whole process was very straight forward and enjoyable.… Luis Gonzalez.Thank you for taking the time to share with us, Luis! The goal of the Tom Peacock Nissan team is to ensure a painless and enjoyable purchasing process for each of our customers. I'm happy to read that you found what you wanted in such a timely manner. Please remember that we're always here to assist you with any future auto needs! Regards, Luis Toledo | General Manager | LToledo@tpnissan.com | (281) 831-2583
I got a new car!
by MsJJohnson on 11/01/2016I heard about your dealership on the radio and was very skeptical. But still decided to come, but my experience was excellent. Everyone I came into contact with, Paul, Fabian, and Erik provided the best service I've received in a long… time.Thank you for taking the time to submit this awesome feedback. Hearing that you received "excellent service" from our sales team is always encouraging and reassures us of our commitment to our customers. We look forward to hopefully doing business with you again in the future. Regards, Luis Toledo | General Manager | LToledo@tpnissan.com | (281) 831-2583
I just pulled off the lot....
by Shadavia on 10/10/2016updated 10/24/2016Got exactly what I wanted...Lewis was awesome! He made sure I was satisfied..thought it was going to be an all day process but wasn't..Shadavia, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are satisfied with their overall experience. We look forward to working with you again! Regards, Luis Toledo | General Manager | LToledo@tpnissan.com | (281) 831-2583
Satisfied
by Gloriousbrich3 on 10/12/2016The sales rep was very attentive. Work very hard to get the me ideal deal. Constantly negotiated with the financial. It appears that he was really working for me.Thank you so much for taking the time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Regards, Luis Toledo | General Manager | LToledo@tpnissan.com | (281) 831-2583
Thank you so much for taking the time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Regards, Luis Toledo | General Manager | LToledo@tpnissan.com | (281) 831-2583
No Hassle Deals!
by dginn726 on 09/05/2016updated 09/16/2016We named our terms to drive out in a pre-owned vehicle; the deal was made without any going back and forth to the sales managers!I'm excited to hear that we were able to take care of you and that everything went very smoothly. We hope to see you again in the future. Regards, Luis Toledo | General Manager | LToledo@tpnissan.com | (281) 831-2583
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by jul_jim on 08/11/2016This dealer is [non-permissible content removed]. After I spend 2.5hr negotiating because they had a bunch of bogus fees. We agree on a price and the interest rate (P.S. be careful they were charging me a 12% interest and wanted me to pay a… ridiculous high price, when in their site they promote dirt cheap prices.) started signing the papers and he goes and changes the model of the car is being negotiated and gives me a lesser one (this was after we had agree on price make model and interest rate). Funny, when I went in some other guy was coming out and it seem he was very angry, that is how I left after I felt they just wanted to cheat me out of my money.Goat Rodeo
by TexasTodd72 on 06/29/2016Their website showed 1 used truck and 1 new truck in the trim I was looking for. They claimed the used truck was sold 3 days before so we commenced the process of looking for the new truck in their disorganized lot. There wasn't one in… the lot out front so the saleswoman disappears 5 minutes to get keys to a car. To access the 2nd lot the saleswoman has to drive through the service bay (not just customer drop off, I'm talking between the mechanic's bays) and the trucks are parked so close together that you have to work to see the trim level on the truck. No luck in the 2nd lot so the saleswoman drives me to the office and pawns me off on a truck selling expert. The computer says there is a truck in the trim I want in the "other" lot so we hop in the car and end up in a lot by a warehouse. No luck in the 3rd lot so we drive around the side of the warehouse and drive into the warehouse. The warehouseman says there is one in there so we search the warehouse and I actually walked through a cobweb looking for the trim level on the trucks. No luck in the 4th lot so we go into the office and the salesman says sometimes inventory includes trucks on the way to the dealership so he asks for my contact info with the promise to call on Monday. It's Wednesday and still no call.We would like to extend our most sincere apologies for your experience. We strive for 100% customer satisfaction, and were sorry to hear that your recent service visit did not meet your expectations. Please contact me at your convenience so we can discuss options with you. Sincerely, Luis Toledo | General Manager | toledoluis142@gmail.com
DO not honor internet Prices
by rizbawany on 06/13/2016I went to this dealer with edmunds.com Internet price and they told me that the price what you see online is just to bring people in and on top of that they told me the car I was looking its don't even exist while I had the VIN # and stock… # through edmunds...really bad experience and never going backThank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact me at your convenience. Sincerely, Luis Toledo | General Manager | toledoluis142@gmail.com
Satisfied Nissan Customer
by Cloren74 on 04/19/2016updated 05/03/2016The entire interaction with all staff was professional and courteous. Our salesman Christian Cuevas took time to explain our options and the fine details of the financing options and listened to my need before offering anything, which is… truly appreciated since most dealers tend to push options on you irrelevant of your needs. The financing officer also took time to explain the details of the financing that was offered and didn't take it for granted that we understood. I never before had considered Nissan for my auto need but the service I received and the people I dealt with won me over and I intend to be a life long client. I would recommend Nissan and Christian without hesitation.Great Service, Slow to get into financing.
by CaptJaK777 on 04/13/2016updated 04/25/2016Marco, the salesman was excellent. If I choose to buy a Nissan again next then I will be looking for Marco again. Marco did his best to keep me calm while waiting for financing, which took over 1.5 hours. I almost walked out. Then Marco… went above and beyond after dealership closing to help me get my wonderful new Pathfinder home by following me in my old car so I can get it and the new one home. That is the kind of service that will make me come back to Tom Peacock Nissan. Thank you Marco!new car
by AntonioEch on 03/31/2016Found what I wanted the car I was looking for the staff was friendly and courteous. . No complains ... It would be good if the process of buying the car would be explained up front especially for new first time buyersNew Car Purchase Purchase
by Sheryl273 on 03/24/2016updated 04/04/2016The sales rep. Was extremely helpful and ready to answer all my questions. He made my purchase experience a very good one. The whole staff was waiting to service me. I will purchase my next vehicle from here. Thank you for a great car… buying experience.Yvonne Ashworth
by YvonneAs on 04/04/2016Adrian Branch my visit excellent. He made sure the best vehicle for me was good for our budget. Adrian Branch is the best salesman ever.My experience at nissan
by 1karina on 03/01/2016updated 03/10/2016Everyone was really helpful and polite. They were not the sales people that immediately come to you as soon as you walk into the lot
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
- English
- Spanish
Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the Tom Peacock Nissan commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Regards, Luis Toledo | General Manager | LToledo@tpnissan.com | (281) 831-2583
by dealerreply on 03/29/2017