Jeff Haas Mazda
Customer Reviews of Jeff Haas Mazda
Review type:
Very good experience
Buena experiencia
by Anna on 10/28/2020Me gustó la rapidez, amabilidad y eficiencia con la que fui atendida en el concesionario por la señorita del mostrador!Gracias por sus comentarios. Sinceramente, The Jeff Haas Mazda Team
Texas Traveler
by Diane on 10/27/2020Respectful, professional staff. Helpful. Excellent maintenance work. Loaner vehicle available. Timely service.Diane, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Jeff Haas Mazda Team
Great service
by Aaron on 10/26/2020Familiar people. Danyel worked hard at making the process easy. Everybody is friendly.Thanks for this awesome review, Aaron! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Sincerely, The Jeff Haas Mazda Team
Clean, professional facility
by Vicki on 10/17/2020I was greeted promptly by Alan Hempel. The waiting area is always clean and comfortable. The work was done within the expected timeframe, and the recommendations I received for work beyond what I had requested were reasonable, given the… amount of time since my last service.Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Jeff Haas Mazda Team
Don't understand
by Lynne on 10/07/2020Job done on time and done well!Lynne, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Jeff Haas Mazda Team
Great buying experience
by Maria on 10/07/2020Very professional and courteous staff. Very organized and customer-oriented.Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Jeff Haas Mazda Team
CX-5 Experience
by Emily on 10/06/2020Everyone who helped me through the process was friendly, helpful, and had a lot of knowledge about the cars they were selling. Kenneth Page was a great salesman. He and I communicated the last couple of months to find the perfect car and we… found it! My car is perfect and everything I’ve wanted!!Thanks for your perfect review, Emily! We're glad to hear that our team was friendly, knowledgeable, and so helpful! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Thank you again and congratulations on your new car! Sincerely, The Jeff Haas Mazda Team
Enjoyed buying a car
by Colleen on 10/05/2020Everyone was very friendly and made me feel very comfortable.Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Jeff Haas Mazda Team
Deceived on Lease First Payment Due Date
by Deceived on Lease Start Date on 10/03/2020I asked the finance team member Kortney specifically when the first lease payment would be due. He said 45 days from the day of purchase. I received a bill today and it is due 30 days from purchase date. Please be upfront and don't provide… false information. 45 days is the last day to pay before it is considered late. That was not what I asked so I was lied to intentionally.We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Sincerely, The Jeff Haas Mazda Team
Routine maintenance
by Karen on 09/29/2020Very friendly, knowledgeable, clean, quiet.Thanks for your perfect review, Karen! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Jeff Haas Mazda Team
Service visit review
by James on 09/28/2020Knowledgable advice from my service advisor Tom TroublefieldJames, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Tom does for Jeff Haas Mazda and our customers. Hope to see you again soon! Sincerely, The Jeff Haas Mazda Team
Sheila Bernhard
by Sheila on 09/28/2020Prompt attention from employees and open honest communication. I always know what to expect when I come in because estimates are given in a timely manner. Nice clean waiting area with a good variety of snacks and coffee!Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with prompt, courteous, and informative service on your vehicle. We hope you will give us the opportunity to help you again whenever it’s time for your next service. Sincerely, The Jeff Haas Mazda Team
Matt was great.
by Jessica on 09/27/2020My sales person Matthew was very helpful throughout my experience.Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Jeff Haas Mazda Team
Oil Change Appointment
by Martha on 09/21/2020Easy and cleanThank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, The Jeff Haas Mazda Team
Best experience in last 10 years
by Miguel on 09/17/2020Painless. I didn’t feel like a number.Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your purchase completely painless. Sincerely, The Jeff Haas Mazda Team
Good place.
by John on 09/17/2020Fast, friendly attention.Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Jeff Haas Mazda Team
Great used car buying experience
by Ami on 09/17/2020Team was very responsive and helpful. The process was easy.Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Jeff Haas Mazda Team
Super Service
by Patrick on 09/14/2020The ease of making an appointment and once I arrive there is someone to greet you and they are ready to get my car serviced. In and out in a reasonable time.Patrick, thank you for the feedback! We are happy to hear about your positive experience at Jeff Haas Mazda, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, The Jeff Haas Mazda Team
Mazda CX-5
by Ashley on 09/10/2020I enjoyed my experience because my salesman let me take my time and didn't rush me in making a decision.Ashley, our team is pleased to learn that you enjoyed your car buying experience with us. We look forward to servicing your vehicle soon! Sincerely, The Jeff Haas Mazda Team
They have the best customer service I’ve ever had
by Kristina on 09/10/2020Friendly, kept informedWe are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, The Jeff Haas Mazda Team
Great Experience at Jeff Haas Mazda
by Greg on 09/09/2020Easy process from front door to drive out. Friendly, efficient, and knowledgeable staff.Thanks for your perfect review, Greg! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Jeff Haas Mazda Team
Thank you, Edgar, for your kind words! We're thrilled to hear that Cesar was able to assist you quickly at Jeff Haas Mazda. We appreciate your feedback and hope to see you again soon! Sincerely, The Jeff Haas Mazda Team
by Jeff Haas Mazda on 08/20/2024