Customer Reviews of Fredy Kia
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Buying a new car after 20yrs it was so smooth and a great experience loved
by MWynne on 07/15/2025
updated 07/21/2025
The service was great, and fast, and financially department was very patient and understanding
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The following reviews are more than two years old. They are not included in the overall rating.
102 reviews
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Good people
by Dean on 04/22/2021My salesperson Robert Bryant was the best! He is knowledgeable, helpful and non- pushy. Also thanks to James and Gil and the rest of the team. In and out quickly with my beautiful new K5!ONLINE PRICE NOT HONEST!!!!!!!!!!!!
by KJ89 on 02/14/2021Character. That is what is lacking at this dealership. I called in the morning to check if the car I saw posted on Fredy Kia’s website(Kia Soul LX IVT 2021, listed at 16.2k). Was still available. I also checked because I know that… dealers(the not so honest ones) will tack on additional things that quite frankly are rip offs(over priced) so I called to check that the price I saw online would be the price of the vehicle(plus tax title and license of course) would be exactly that when I came in to buy and the internet sales manager told me yes it would. I told her I was recording this phone call just to cover my back and she said it was fine. Now I live about 40-45 min away and told them I would be coming in. Now I drive there and what do you know, the price I got was 22k+ walk out. Dead serious. 16.2k plus tax title and license would never go past 18.5k. So what do I see on the term sheet? I see 20k base price with 1k add ons. When I was walking out(I told them I was leaving after 2 min from seeing the term sheet, I stand by what I say) the sales team tried to stop up front and told me they have a new term sheet. They just changed sale price to 16.2k but then changed the dealer add in from 1k to 3.5k. I wasted another 5 min(I was trying to make it to another dealership before they closed, didn’t make it) with passive aggressive manager guy before walking out but not with out a condescending “now y’all drive safe you hear?”. What can you possibly do to a base model vehicle(I test drive it nothing was different from all the other base Soul’s I test drove already.) that is worth almost 20% of the cars value? Well now I get home and check the website and guess who changed the price back to the 19K+ price? How is this even a good sales tactic? Does this ever fool people? You know the worst thing about this though? When I got mad( I think I deserve to be a bit peeved for driving across town on an empty promise. ) the a guy that gave off manager like vibes began to tell me to calm down in a super passive aggressive way. I don’t know about you but I rather someone be rude and upfront than be dishonest and passive aggressive. If you are considering this dealer for the advertised price online, trust me when I say you won’t get it(without all the add on you just can’t live without, sarcasm). Save yourself time and till money.False advertisement.
by Danny on 12/20/2020False advertisement. I was looking at their 2013 Toyota Sienna SE advertised for $9200. I went in to test drive. Everything was great. When I was ready to buy the car, they say I am required to add on their $3500 protection package.… Then, right after, they changed their internet price of the vehicle to $10998. Don't waste your time with these guys.Freddy the owner does not care about you!!!
by Hunter Prince on 12/12/2020I was Lied to by a manger and sales it was so bad the manger got fired but even after that the owner refused to fixed the lies I was told! Avoid this horrible dealership unless you want to get lied to and get taken advantage of!Quick Purchase
by P Branch on 12/09/2020We needed a car asap. They made our experience most enjoyable. This was our first and only stop. The whole team was great.Buying my 2020 Kia Sportage
by imedina1953 on 10/14/2020Very Comfortable Experience, Since The Beginning When I Was Welcomed For The Sales Manager, Qualified Correctly, Offered The Vehicle Of My Dreams With The Right Monthly Payments According To My Budget, In A Very Short Period Of TimeBuying my 2020 Kia Sportage
by imedina1853 on 10/12/2020I just called the General Manager directly to let him know my preferences... It needs to be a Kia Sportage, Silver Color, Zero Down,...Just 2 hours later in the comfort of my house called me back... Your vehicle is ready to pick up...… Seeing Is Believing... I am driving home a 2020 Kia Sportage, zero miles / zero downThey Only want the sale you don't matter after.
by Kenneth Conner on 08/12/2020I recently bought a vehicle at this dealership. My rating is based on the lack of customer service or perhaps better described as non existing. I don't recall the sales mans name. I believe it was Freddie Williams, but when it comes to… sales that's all he was about. He pretty much tries to get you to sign stuff. The few times I asked him how certain features worked he couldn't put his phone down long enough to show me. He would just point me in the direction of the service department and tell me to ask them? The customer service Manager shows little concern for the customer as well. When he tries to get me to submit 5 star reviews and if I can't he would address my concerns. I told Rafael Chavez my concern in different emails which he apparently disregards with no response. It seems only thing he can send is automated emails. Other then that the General Manager was helpful and Mr Reed in Finance was great.Great experience
by Jesse L on 04/30/2020We recently purchased a vehicle and Chris Linscomb was our sales associate. The overall experience was great. We ended up getting what we wanted at a very fair price and the service was great. The Kia Sportage my wife chose is a beauty,… runs great and we really enjoyed seeing the selections Fredy Kia had so we easily found the one we wanted. Thanks again to Chris and everyone at Fredy Kia in making our experience great.Excellent Service
by Ferdinand on 02/19/2020Easy process, friendly people and great experience with staff. Would recommend to anyone looking for a new or even an used vehicle. When you go ask for "pony tail".An Exceptional Experience
by Willie on 02/18/2020Ease to schedule appointment, knowing my car would be available when promised, the waiting area was emmaculate and well stocked.The knowledge & availability of service rep, Elizabeth Evancho was the icing on the cake. She was able to answer… all of my questions re....my car.Great Experience
by Lynanda on 02/16/2020We came here to purchase a truck that would meet our needs. We only had 1000.00 for downpayment which wasn't enough to satisfy the lender. Sue and others worked very hard to make this deal happen for us and they did it. I received several… calls and texts from them during the process so that we were always informed of what was happening. I appreciate the customer service and the great truck that we were able to purchase.Great service
by Anita on 02/16/2020My experience was great! Friendly staff and quick service. Complimentary drinks and snacks available. Would definitely recommend to family and friends.Vehicle Maintenance check-up
by Phyllis on 02/14/2020"Ms Elizabeth", our service person was just OUTSTANDING! She was so professional, thorough, and courteous. I truly enjoyed how she took the time to explain, and point out the different things to watch for in our Kia Sportage. Job well done… Elizabeth, you are an asset and hard worker for your Kia dealership!Oil change
by John on 02/05/2020friendly and knowledgeable about their cars. They were polite and made sure everything in my vehicle was up to service.No pressure
by Colin on 02/06/2020They were extremely helpful in meeting my needs with no pressure.Great job!!!
by Dorothy on 02/05/2020Friendly, efficient and timelyPurchased vehicle
by Jacqueline on 02/02/2020The sale guy seemed to be honest, overall.Happy
by Israel on 01/31/2020The politeness and genuineness of the staff
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About our dealership
Welcome to the Fredy Kia website, a fast and convenient way to research and find a vehicle that is right for you. Whether you are looking for a new or used Kia car, truck, or SUV you will find it here. We have helped many customers from Houston, Baytown, Conroe, Deer Park, Friendswood, Channel View, League City, Clear Lake, Missouri City, Pearland, Rosenberg, Sugar Land, Texas City, Alvin, Galveston, Lake Jackson, La Porte and Spring find the Kia of their dreams!
We know that prospective customers are extremely well educated when researching their next vehicle. Fredy Kia has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and used specials for additional savings on your next vehicle.
As a premier Texas Kia dealer, we have a huge selection of new and used vehicles from which to choose. Fredy Kia online and offline customers enjoy vehicle specials every day.
What sets us apart
#1 Volume Kia Dealer in Southwest Region
Amenities
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
Languages Spoken (2)
- English
- Spanish