Customer Reviews of Advantage BMW Midtown
Review type:
Buyer
Barry is the BEST
by Tyler on 11/16/2021I highly recommend Advantage BMW and Barry for any of your service needs. He also treats me well and as if I’m his most valuable client. Thanks, Barry!Thank you Tyler for your kind words for Barry! We are thrilled that she/he provided you with a great service visit. We look forward to your business with us again!
Great service
by Hector on 11/16/2021I always come back to advantage midtown. I love the efficiency, and the great customer service they offer. I had a flat tire and they not only fix it but arranged my shuttle to work and back to pick the car. The process was very… smooth. Thanks Lorrie for your professionalismThank you Hector for your kind words for Lorrie! We are thrilled that she/he provided you with a great service visit. We look forward to your business with us again!
Wonderful experience
by Mike on 11/16/2021Kevin was great in keeping me up to date throughout the entire experience. He would check in often. The team there is very professional.Thank you Mike for your kind words for Kevin! We are thrilled that he provided you with a great service visit. We look forward to your business with us again!
The Best Advisor!
by Vanessa Guerrero on 11/16/2021Robert Garcia is by far the Best Advisor Advantage BMW has. Roberts’s knowledge is unmatchable to anyone else. I highly recommend him to take care of your car like his very own.Thank you Vanessa for the recommendation and kind words Robert! We thank you for your business and look forward to your next visit!
Amazing!
by Jonathan on 11/14/2021Brandon is an amazing service manager. He really was attentive to my needs and made useful recommendations. He was knowledgeable and customer service oriented. He is definitely an asset to this service department.Thank you Jonathan for your kind words for Brandon! We are thrilled that she/he provided you with a great service visit. We look forward to your business with us again!
Good work done
by Tapia Alfredo on 11/13/2021Good work performance. Customer service awesomeThank you for your positive review, Tapia! We appreciate your business.
service
by Arnel on 11/13/2021As soon as you pull in their service area, you are directed and entertained right away , no time wasted coming here. Very professional staff. After sales staff is awesome too.Thank you Arnel! We are glad our staff provided you with an enjoyable experience. We look forward to your business with us again!
Hard sales pitch on up selling services
by Mitch on 11/11/2021Did services that were not discussed or approved and tried to charge for them.Great service
by Wayne on 11/11/2021Very quick and easyThank you Wayne. We're glad that you had an excellent experience with your recent service visit.
Great experience
by garzagil on 11/11/2021Buying my new vehicle was quick and easy.Congratulations, we hope you loved your new vehicle for years to come.
Great Service!
by Steve K on 11/11/2021Great service from start to finish. Always a satisfying experience. My Service Advisor, David Guerre, is outstanding.Thank you Steve! We are thrilled that David and our team provided you with the best experience! We thank you for your continued business!
Very professional
by Winslo on 11/11/2021Great communication and attention to detail.Thank you for being our customer, we appreciate your kind words! We are thrilled that you had a pleasant service visit!
Robert Garcia always gets the job done.
by Doug S on 11/10/2021Great efficient cost conscious service. Robert Garcia has been my advisor for over 10 years and is simply amazing.Thank you Doug for your kind words for Robert and our team! We are thrilled throughout 10 years you always have the best experience here with us! Thank you for your continued business and we look forward to your next visit!
First oil change
by AD on 11/08/2021Dealer completed the service quickly while I waited in a waiting room with WiFi and refreshments. Car was washed and cleaned inside. High marks for my first service!!!!!We are very happy to hear that we were able to provide you with a quick and enjoyable experience! Thank you for your business and look forward to your next visit!
Service Advisor Robert Garcia
by rgrahamok on 11/08/2021Robert Garcia is the reason I continue to service my vehicles at Advantage Midtown. We have been working together for more than five years. He is the best I have ever known.Thank you for your kind words for Robert and our team! We are thrilled that over 5 years you always have the best experience here with us! Thank you for your continued business and we look forward to your next visit!
Great service.
by Mikey on 11/06/2021Robert Garcia took me in on a busy Friday and documented my coolant leaks and had me good to go in 1/2 day. Thank you Robert.Thank you Mikey for your kind words for Robert! We are thrilled that she/he provided you with a great service visit. We look forward to your business with us again!
Excellent customer service and friendly, professional staff!
by Jasmine on 11/06/2021I arrived at the BMW service department in need of several repairs to my car and I didn't have an appointment. I was greeted immediately by David. He was very friendly and helpful and took my car in for service right away. While my car was… in service, David kept me updated with the progress on my vehicle via text message. My car was ready for pick up in less than 24 hours. When I arrived to pick up my car, my car was clean and looked as good as new! The entire process was smooth from start to finish. Highly recommend this location!Thank you for your thoughtful review, Jasmine. We're glad to hear you had such an outstanding experience working with David. Please let us know if we can ever assist you again in the future!
Great Service
by I Sterling on 11/04/2021I'm very pleased with my service at Advantage BMW Midtown. My service advisor Eduardo Bendeck was very professional. He communicated with me throughout the service for my car. I will request Eduardo on my next service. Thank you!Thank you for your kind words for Eduardo! We thank you for your business and look forward to your next visit!
X5 service at advantage BMW
by TBX on 11/04/2021Excellent service from drop off to pick up. Communication from service manager was concise and timely. The videos of the inspection were helpful as well. The car service was also a nice feature as it was convenient. An All around good… experience.Thank you for your kind words! We thank you for your business and look forward to your next visit!
Efficiency and professional
by Guillermo MacKenzie on 11/03/2021Advantage BMW Midtown is a very professional and efficient dealer , the sales department was outstanding, they were truthful to ensure that I bought what I need it and comfortable. Had high Quality vehicles at a very good price, and had a… big inventory to choose from . Definitely I will buy my next vehicle at this dealer , great service guys , thanks so much.Thank you, Guillermo, for your kind words! We thank you for your business and look forward to your next visit!
Good experience
by KGV on 11/03/2021Kamil is communicative and professional. Always nice to work with him. Repair costs are high.Thank you for your kind words for Kamil, we appreciate it!
Your satisfaction is at the top of our short-list of goals. This is why our BMW dealership serving the Greater Houston area, carries new and used BMW models, as well as a quality selection of certified pre-owned BMW. Renowned for their design language, enduring quality and value, vehicles such as the 535i, 328i, X3, X5, and 528i are proven crowd pleasers.
What's more, our commitment to your satisfaction transcends the day you sign for your car loan or BMW lease. Take our service center, for example. Known for consistent, do-it-right-the-first-time service, it's here for all of your routine maintenance and car repair needs.
What do you say, isn't it time you put yourself first?
If you answer yes, come to Advantage BMW Midtown for all of your automotive needs. You'll quickly see that we aim to please.
- Complimentary Loaner Cars
- Complimentary Drinks
- Instant Financing
- Complimentary Coffee
- Shuttle Service
- English
- Italian
- French
- Arabic
It's wonderful to hear that you had such a positive experience with Advantage BMW Midtown and that you found our service to be the best you've ever encountered. Professional, respectful, and five-star customer service is certainly a testament to our commitment to customer satisfaction. Enjoy your new BMW, and thank you for sharing your positive experience!
by Sara Thurston on 10/25/2023