Tom Peacock Cadillac
Customer Reviews of Tom Peacock Cadillac
Review type:
New CT4
by Mop on 05/16/2025Willing to work with you on trades and new cars. Great leasing programs.6th Cadallic
by AWilliams on 01/29/2025updated 02/05/2025Beautiful location. The remodel show room and sales area is very nice. The service here is always amazing. Extremely friendly and helpful. Everyone is exceptional, Sales, Service, all. I love going out to Tom Peacock!Thank you for your wonderful review! We truly appreciate your kind words about our beautiful location and remodeled showroom at Tom Peacock Cadillac. It's great to hear that you find our service exceptional and that our team has made your visits enjoyable. We look forward to seeing you again soon! Sincerely, Steve Hainline | General Manager | 281.443.7700
Well informed. Money savers
by Dennis Dillon on 01/29/2025Great staff n prompt courteous service Thanks for making life a little easierThank you for your kind words! We're thrilled to hear that you had a great experience with our staff at Tom Peacock Cadillac. Providing prompt and courteous service is what we strive for, and we're glad we could make your life a little easier. We look forward to seeing you again soon! Sincerely, Steve Hainline | General Manager | 281.443.7700
An honest dealership
by Maryann Orta on 01/27/2025This is one of the most honest and genuine dealership's I have come across in a very long time. The salesman Jeff was very honest and open about the whole transaction. There were no “hidden fees” or any suprises. He was patient and not at… all pushy like most salesman and dealerships. We traveled from port Lavaca and it was certainly worth the drive!Thank you, Maryann! We truly appreciate your kind words about Tom Peacock Cadillac and our team, especially Jeff. We're glad to hear that your experience was honest and transparent, and that it was worth the journey from Port Lavaca. We look forward to welcoming you back for any future needs! Sincerely, Steve Hainline | General Manager | 281.443.7700
New Escalade
by Mark K on 01/19/2025updated 01/27/2025Fair and easy. Personable staff.Thank you for your wonderful review! We're thrilled to hear that you found our staff at Tom Peacock Cadillac to be fair, easy to work with, and personable. Your experience means a lot to us! We hope to see you again soon! Sincerely, Steve Hainline | General Manager | 281.443.7700
Learning with Mr. JD
by Theresa Schutze on 01/26/2025Dealership employees are all very personable and knowledgeable. Any person will be able to steer you in the right direction.Thank you, Theresa! I truly appreciate your kind words about our team at Tom Peacock Cadillac. It's fantastic to hear that you found our employees to be personable and knowledgeable. I strive to provide the best experience possible for our customers. I look forward to welcoming you back next time! Sincerely, Steve Hainline | General Manager | 281.443.7700
Awesome
by Luis Morales on 01/26/2025Make sure when you go, ask for Jenifer. She has like 700 sales rep of the month awards. I can see why, she’s the best. Smooth and easy purchase.Thank you, Luis! I truly appreciate your kind words about Jenifer and her exceptional service at Tom Peacock Cadillac. I'm thrilled to hear that your purchase experience was smooth and easy. I look forward to welcoming you back for your next visit! Sincerely, Steve Hainline | General Manager | 281.443.7700
Great customer service
by Jennifer on 01/24/2025Isabel was knowledgeable and very helpful.Thank you, Jennifer, for your kind words! We're thrilled to hear that you found our team knowledgeable and helpful. At Tom Peacock Cadillac, we strive to provide the best experience for our customers. We look forward to serving you again! Sincerely, Steve Hainline | General Manager | 281.443.7700
Dana is the salesman!
by James Mize on 12/08/2024updated 12/16/2024Dana has sold me my last 5 vehicles. He is very thurough and keeps me up to date.Thank you for your wonderful review! I appreciate your loyalty to Tom Peacock Cadillac and I am thrilled to hear that Dana has provided you with excellent service during each of your vehicle purchases. I strive to keep our customers informed and satisfied. I look forward to assisting you again in the future! Sincerely, Steve Hainline | General Manager | 281.443.7700
Excellent experience!!!
by Sharla on 12/04/2024updated 12/11/2024This dealership goes above and beyond to help you find your dream vehicle! The staff is very professional and knowledgeable! I will always be a Tom Peacock customer!!Thank you so much for your wonderful review, Sharla! We truly appreciate your kind words about our professional and knowledgeable staff. It's our goal at Tom Peacock Cadillac to help you find your dream vehicle, and we're thrilled to hear that you had a great experience. We look forward to serving you again in the future! Sincerely, Steve Hainline | General Manager | 281.443.7700
lyriqical destiny!
by Tim D on 12/11/2024Skeen was a great salesman and took pride in his service level. Excellent experience overall.Thank you, Tim! We're thrilled to hear about your excellent experience at Tom Peacock Cadillac. It’s wonderful to know that Skeen provided you with top-notch service. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Steve Hainline | General Manager | 281.443.7700
For the People
by D Walter on 12/09/2024Jeff Lofton takes care of his customers and also looks after the business. I understand it is hard to really be a man of or for the people and hit sales targets month in and month out. It does take a special person to get deals approved,… squeeze margins, be of honor and yet be a sales champion. Each time I'm in that building, I sense the competition and can understand the energy of excellence. Well done to you all and also well done to those who really make it work for everyone. Cheers and happy holidays!Thank you! We truly appreciate your kind words about Tom Peacock Cadillac and our team. We strive to create an environment of excellence and it’s wonderful to hear that you feel that energy when you visit. Your recognition of our efforts, especially in navigating the complexities of sales while maintaining integrity, means a lot to us. We look forward to seeing you again and wish you happy holidays as well! Cheers! Sincerely, Steve Hainline | General Manager | 281.443.7700
Service 10 out of 10
by Jerry Santiago on 12/07/2024This was a great experience front start to finish. Sean was extremely knowledgeable and great to deal with. Highly recommend purchasing a car here.Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience from start to finish at Tom Peacock Cadillac. It’s fantastic to know that Sean provided you with the knowledgeable service you deserve. We appreciate your recommendation and look forward to welcoming you back for your next vehicle purchase! Sincerely, Steve Hainline | General Manager | 281.443.7700
Great Experience
by Al Thompson on 11/30/2024updated 12/06/2024Tom Peacock has the most patient staff ! Jeff Lofton takes the time to make customer is satisfied!Thank you so much for your kind words! I'm thrilled to hear that Jeff and our team at Tom Peacock Cadillac were able to provide you with a satisfying experience. We pride ourselves on our dedication to our customers, and I'm glad it shows. I look forward to seeing you again soon! Sincerely, Steve Hainline | General Manager | 281.443.7700
Cadillac Escalade
by Blanca O on 12/05/2024My car buying experience at Tom Peacock Cadillac was exceptional! The sales team, particularly T’keyah, was incredibly friendly, knowledgeable, and patient throughout the entire process. They answered all my questions thoroughly, never… pressured me, and made sure I understood every detail of the purchase. The financing department was also efficient and helpful Overall, I would highly recommend Tom peacock Cadillac to anyone looking for a new car due to their outstanding customer service."Thank you so much for your wonderful review! We're thrilled to hear that your car buying experience at Tom Peacock Cadillac was exceptional. It's fantastic to know that T’keyah and our sales team provided you with friendly and knowledgeable service. We appreciate your recommendation and look forward to assisting you again in the future. Enjoy your new vehicle! Sincerely, Steve Hainline | General Manager | 281.443.7700
Jump in the Cadillac girl let’s put some miles on it.
by Beatriz Lopez on 12/06/2024We live in Kentucky and our Cadillac dealer here treated us horribly. We were ready to buy a brand new 2025 Cadillac Escalade. All we needed was a little guidance and received none. It was quite irritating. After pulling teeth they finally… showed us some of their inventory. Needless to say, we left without buying anything. Fast forward the following week we contacted Skeen Mathias at Tom Peacock Cadillac in Texas and he was so eager to help us. We were very impressed with all the help they gave us and walked us through every step of the way making everything easy for us. This weekend we will be flying to Texas to pick up our new 2025 Cadillac Escalade. I would highly recommend this dealership. Ask for Skeen he is awesome!Thank you, Beatriz, for sharing your experience with us! We're thrilled to hear that Skeen provided you with the exceptional service you deserved while helping you purchase your new 2025 Cadillac Escalade. At Tom Peacock Cadillac, we strive to make the buying process straightforward and enjoyable for our customers. We can't wait to welcome you to Texas to pick up your Escalade! Safe travels, and please feel free to share your experience with others. We look forward to serving you again in the future! Sincerely, Steve Hainline | General Manager | 281.443.7700
2nd time buyer from Tom peacock
by Dana Snith on 12/04/2024Easy to work with. Hassle free. Very enjoyable experience from my sales person, finance, and manager.Thank you for your kind words, Dana! We're thrilled to hear that you had an enjoyable experience at Tom Peacock Cadillac. Our team works hard to provide hassle-free service, and it's wonderful to know that we met your expectations. We hope to see you again soon! Sincerely, Steve Hainline | General Manager | 281.443.7700
Great buying experience
by Debbie on 11/22/2024updated 12/03/2024Test drove vehicle immediately upon arrival. Had the new vehicle ready to go, negations were done via phone/text. Meeting with finance manager to sign paper was quick. No pressure sales.Thank you for your wonderful review! We’re thrilled to hear that you had a smooth experience test driving your vehicle and that our team was able to assist you efficiently. At Tom Peacock Cadillac, we strive to provide a no-pressure environment for our customers. We appreciate your feedback and hope to see you again soon for your next visit! Sincerely, Steve Hainline | General Manager | 281.443.7700
Great shopping efficiency for a busy mom
by Danielle G on 12/02/2024The manager and salesman worked with me over the phone prior to coming in to set up the sale which I appreciated. The time I spent at the dealership was about 2hrs 45 mins with I thought was good.Thank you, Danielle, for your wonderful feedback! We're thrilled to hear that our manager and salesman were able to assist you over the phone and that your time at Tom Peacock Cadillac was productive. We strive to make every visit enjoyable, and it sounds like we accomplished that for you. We look forward to serving you again in the future! Sincerely, Steve Hainline | General Manager | 281.443.7700
Simply AMAZING Experience!
by H Hassan on 11/25/2024I'm a previous Cadillac owner and mostly familiar with Cadillac Dealerships in the SW. It was my first time at Tom Peacock Cadillac and the experience was superior. I had communicated with them over the phone prior to arrival, and I was… done within less than 3 hours and drove off with my brand new Lyriq! They are very professional and make the transaction smooth. There is no catch, and everything is clearly discussed upfront. I would highly recommend them to my family and friends.Thank you so much for your kind words! We're thrilled to hear that your experience at Tom Peacock Cadillac was superior and that you drove off in your brand-new Lyriq. Our team takes pride in providing a smooth and professional transaction for our customers. We appreciate your recommendation and look forward to welcoming you and your family and friends in the future! Enjoy your new Cadillac! Sincerely, Steve Hainline | General Manager | 281.443.7700
Great experience hassle free
by Derek on 11/25/2024Jeff made purchase of my Escalade smooth and trouble free and Shawn in finance made it quick and easyThank you, Derek, for your fantastic review! We're thrilled to hear that your purchase of the Escalade was smooth and trouble-free. Our team, especially Jeff and Shawn in finance, is dedicated to making the process quick and easy for our customers. We appreciate your feedback and look forward to serving you again at Tom Peacock Cadillac! Sincerely, Steve Hainline | General Manager | 281.443.7700
For over three decades, Tom Peacock Cadillac has provided Houstonians with the finest automobiles, a world class facility, and a friendly, knowledgeable family of professionals. We pride ourselves on being Houston’s premier Cadillac dealer - offering goods and services that not only meet your expectations, but exceed them as well. Whether you are in the market to purchase your next vehicle or service your existing one, our goal is to make you feel as comfortable as possible. Call 281-500-9375 or simply just stop in - we look forward to the opportunity to be of service.
- Complimentary Loaner Cars
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
- Collision Repair/Body Shop
- English
- Spanish
Thank you for your positive feedback! I'm thrilled to hear that you appreciated our willingness to work with you on trades and new cars, as well as our leasing programs. At Tom Peacock Cadillac, we strive to provide great options for all our customers. We look forward to assisting you again in the future! Sincerely, Steve Hainline | General Manager | 281.443.7700
by Tom Peacock Cadillac on 05/19/2025