Customer Reviews of Sterling Mccall Buick GMC
Review type:
Bought a 2025 GMC Sierra SLT
Service
by Santiago on 10/19/2023Very professional and great service.Top Notch
by Bob Austin on 10/01/2023After canceling a purchase at another dealer because of hidden charges, we went to Sterling McCall and were treated right. The price quoted was the final price.Congratulations on your new vehicle! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Used Car Salesman Trevor
by Kenneth on 09/28/2023I enjoyed the experience With Trevor. He is young and new But did an Exceptional job at selling me a Truck.I also enjoyed interacting with the Used Car Sales Manager Ben.VERY knowledgeable about his Inventory.Congratulations on your new vehicle! We are thrilled to hear that Trevor and Ben provided you with an exceptional sales experience. Our ultimate goal is your satisfaction, so please do not hesitate to contact us should you have any questions or concerns while getting acclimated to your new vehicle. We appreciate your business and we will look forward to the opportunity to assist you again in the future.
Mr.
by MarvinJ on 09/15/2023Quick, efficient and very pleasant experienceWe were pleased to hear that we could provide a quick and efficient service. It was a pleasure to assist you and we appreciate your business. Thank you for the Five Stars!!
Mr
by Jose Buick on 09/11/2023Kensy and Chris took good care of Me. On the other hand Peter your finance manager needs some Customer Service training. He doesn’t know how to deal with clients that have questions. He starts raising his voice and doesn’t know how to… explain the process to your customers. The only reason I would go back and let friends and family know is because of the service I received from Kensy and Chris. I will let them know to stay away fro Peter. To ask for someone else in the finance department.Hello Jose, we appreciate you taking the time to leave us this feedback.
Sterling McCall GMV Visit
by Frankdm on 09/09/2023Professional and efficient. We always depend on Aaron and his team to ensure our Suburban runs flawlessly for the whole family.It's great to hear that you find our service to be professional and efficient and that you depend on Aaron and the service team to keep your Suburban running flawlessly for your family. Dependable service is crucial for your peace of mind. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Service at Sterling McCall is excellent
by Cspkiadm on 08/31/2023Everyone at Sterling McCall provides a positive experience. Basil is my Service Representative, and is always professional, courteous, and knowledgeable about my car. He greets me with a smile, and keeps me informed about the status of… my car. I trust Basil and Sterling McCall with my car!Thank you for leaving a Five Star review and for choosing Sterling McCall Buick GMC! We are thrilled to hear that we were able to provide you with an excellent service experience. It is great to know Basil and our service staff exceeded your expectations. Your business is greatly appreciated and we look forward to the opportunity to serve you again.
Ensuring your satisfaction is our ultimate goal and we are pleased to know that Basil provided a great service experience for you! We appreciate your business and Five Star review! It would be our pleasure to have the opportunity to assist you again.
Oil change
by Carlos Garza on 08/09/2023The employee was very rude. I had an appointment at 8:am he told me it would takean hour and a half I said oh wow! It’s taken less with out an appointment cause I always bring it here anyway he kept arguing with me and I just didn’t like… that!!Great service!!
by Tinka59 on 08/05/2023Needed to get my breaks done and an oil change. I tried to make an appointment but I must have scheduled it at a different GMC location. The staff was very friendly and didn’t mind that I didn’t have an appointment with them. They got me in… and were fast with the repairs. The price for the repairs were affordable. I live on the opposite side of town but will continue to drive there for the service!!!Thank you for the Five Star review and for choosing Sterling McCall Buick GMC. We were pleased to hear that we could provide you with an excellent service experience and to know our service staff was able to meet your expectations. We appreciate your business and look forward to the pleasure of serving you again.
Car Service 6/30/2023
by anissadevon on 07/01/2023Everything was great and the ac is fine.Thank you for being our customer, we appreciate your kind words!
Excellent Customer Service
by Ms Ladybug on 06/30/2023Sterling McCall GMC Service Representative H Fofana (sp) is the best! Please forgive me if I misspelled his name. Always on time.Our top priority is to ensure that you are satisfied with Sterling McCall Buick GMC's Service department, and we are pleased to hear that our service staff has succeeded in providing you with a great experience! Thank you for your Five-Star review and we look forward to assisting you again.
Oil change
by Tadii1969 on 06/17/2023Appt made with ease and didn’t take longWe appreciate your positive review about your recent experience with us!
Thank You!
by Mr. Draper on 03/14/2023I recently had my car serviced at Sterling McCall Buick GMC dealership and I was very impressed with the level of service I received. From start to finish, the entire process was smooth and efficient. Upon arrival, I was greeted by… friendly staff who quickly checked me in and explained the service process. I was also given an estimate of how long the service would take, which was helpful for planning my day. While my car was being serviced, I was kept updated on its progress and any additional repairs or maintenance that was recommended. The staff was very transparent and honest about what needed to be done, and I never felt like I was being pressured into unnecessary services. When the service was complete, my car was returned to me clean and in excellent condition. The staff even took the time to explain what had been done and answer any questions I had. Overall, my experience at Sterling McCall Buick GMC dealership was top-notch. The staff was professional, courteous, and knowledgeable, and the quality of the service was outstanding. I highly recommend this dealership to anyone in need of car maintenance or repairs.Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!
GMC 3500 Dually Repair Work @ Sterling McCall GMC
by GMC3500Dual on 01/25/2023Sterling McCall Service department is top notch. When you have service associates like Aaron that work hard for the customer it is a pleasure doing business with them. Aaron kept me up to date on my truck repair on a regular basis and… worked hard to meet my needs getting the truck back to me. Thanks Sterling McCall for a great experience.Thank you so much for your kind words! We are more than happy to hear that we could provide you with a great experience.
Best Experience Ever!!!!!!
by Laura H on 11/28/2022Had come from another dealership and was there all of 5 min and left! It was awful! Went to Sterling McCall and the difference was night and day! Walked in and asked for the sales mgr and told him what we were in the market for and he… assigned a very kind and knowledgeable salesman to us. I told him which car I wanted, what I had to finance my deal with and what I was putting down and he said wanna take her for a ride? Drove it and fell in love! Came back and did the deal and was in and out in probably 3 hrs. From the receptionist to the sales mgr, to the sales man to the finance mgr every single one were very kind, professional, and treated me with the upmost respect. Not once did they talk down to me like I was “just a woman”. I would recommend this dealer to anyone looking to buy. I bought a 2022 Buick Envision SUV and I absolutely love it! They also have GMC products and seemed to have quite a large inventory. Thanks to all of you at Sterling McCall Buick/ GMC. You folks are the best ! I am referring all my friends who are looking to head your way! ☺️Thank you Laura for your kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!
Swift and Sweet!
by Spyles9 on 09/07/2022Went in for an oil leak. Ramon and the guys found the leak was coming from a fault in the oil filter. Ramon told me about a special on oil change and did the change for 39 and also had the yearly inspection done for me! I love the service… department and will only take my car to this dealership and service writer. Sterling McCall GMC and Ramon took care of my truck and always will! Thank you!Thank you for your kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next service visit!
This Dealership is the worst I have ever tried to work with
by Curtis Courington on 09/06/2022They would not answer my questions. If my car was safe to drive or notThank you for speaking with us about this issue you encountered. We truly appreciate your business and hope everything was resolved to your satisfaction. If there is ever anything I can assist you with in the future, please feel free to contact me at crobinson@sterlingmccallbuick.com. Craig Robinson Service Director crobinson@sterlingmccallbuick.com
Great service
by Jay on 08/10/2022Ramon Zapata is fantastic. Fair, honest and reliable. That’s why I keep coming backThank you for your kind review of Ramon, we appreciate your business Jay!
Treats you like family!
by RT on 07/29/2022Service treats you woth respect, educates you on your vehicle and what issues they uncover, then recommend a solution. Great advisors.We're excited to hear that our team took care of you and that everything went smoothly. We thank you for your business and look forward to your next visit!
Impressive Service Department
by Alfredo Garza on 07/21/2022My truck broken down in Houston and I had it towed to Sterling McCall GMC (on a busy Saturday) as soon as I arrived Mr. Arnold Ramirez immediately understood my situation and took my info and coordinated the drop off of my vehicle AND the… Uber driver who would drop me off at my house. I was very impressed as he was already working with other customers. I was in/out with in 30 mins. I will be going back and I definitely recommend the Service Department .We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!
Professional
by BJ Cage on 07/12/2022EfficientThank you for your positive review, BJ! We appreciate your business.
Sterling McCall Buick GMC invites you to visit our car and truck dealership in Houston, TX. Our team members are standing by to provide you with some of the best deals near you on Buick GMC cars, trucks, and SUVs, as well as financing, maintenance, repair, parts and more. Find out why we are one of the Houston area's most trusted Buick GMC dealers.
ESPAÑOL
Sterling McCall Buick GMC le invita a visitar nuestro concesionario de autos nuevos y usados en Houston, TX. Visítanos hoy para carros Buick GMC y trocas, camionetas y SUVs, así como servicio completo, autofinanciamiento y más. Nuestro equipo está listo para ayudarle a descubrir porqué somos uno de los mejores distribuidores de coches Buick GMC en el área Houston.
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Customer Lounge Area
We are thrilled to hear that you had a professional and great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
by Sara Thurston on 10/23/2023