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Customer Reviews of Mossy Nissan

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The following reviews are more than two years old. They are not included in the overall rating.
47 sales reviews
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  • Best experience ever!

    5 out of 5 starsby Christine_K on 10/20/2015
    updated 11/11/2015

    Melvin, our sales guy, was such a wonderful help to me and my husband. We have never experienced such great service. He was honest, helpful, and very attentive. Robert from the finance team was also great! He was pleasant and took time to explain and answer all of our questions. We are very pleased and plan to be loyal customers of Mossy Nissan.
    • Thank you so much for taking the time to leave this wonderful review. We strive to provide all of our patrons with 100% customer satisfaction and it's a pleasure to hear that Melvin and Robert did just that. Don't hesitate to call or stop in if you should have any additional questions or concerns. Best regards, David Hruska General Manager

      by mossyhouston on 11/29/2015


  • Best car buying experience ever

    5 out of 5 starsby maryrn42 on 10/03/2015
    updated 11/09/2015

    The best experience I've ever had purchasing a vehicle. My salesman, Abraham, was superb. I researched the vehicle for 6 months and knew exactly what I wanted. Most of the process was via email the day before I went in. It took about 2 hours of my day which was amazing. I wasn't driving all over Houston to different dealerships and playing "back and forth" game. Loved the whole experience!!
    • We love hearing from our customer so thank you for taking the time write this glowing feedback. It is great to read that we provided you with the best car purchasing you’ve ever had! If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Best regards, David Hruska General Manager

      by mossyhouston on 11/29/2015


  • 2nd purchase from Mossy Nissan

    4 out of 5 starsby GWH2015 on 09/28/2015
    updated 11/05/2015

    Friendly and knowledgeable sales guy, Joseph Alwad. Knowledgeable, friendly, fast and efficient finance guy, Chris Gee. So far, impressed with the attention paid to the service of my recently purchased Armada.
    • Thank you for taking the time to leave us this feedback! We’re thrilled to hear that you were impressed with Joseph and Chris and with the service you received from us. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Best regards, David Hruska General Manager

      by mossyhouston on 11/29/2015


  • Great Service

    5 out of 5 starsby Donovan_S on 09/02/2015
    updated 10/29/2015

    Venise Hunter is great. She is genuine and I can tell really cares about making sure I get the best deal, that will best benefit me.
    • Thank you so much for taking the time to leave this wonderful review. Venise is wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have her on our team. Please come back and see us again in the future with anything else you might need. Take care! Best regards, David Hruska General Manager

      by mossyhouston on 11/03/2015


  • Mossy NIssan Car Sales Review

    5 out of 5 starsby SyedAliAamir on 08/25/2015
    updated 10/27/2015

    My salesman, Ashar Nehal, was of tremendous help in showing me all the details of the car, making me feel comfortable, and making the paperwork so much easier than I had anticipated it would be! I will certainly recommend him and your dealership to my friends and family, and look forward to bringing my car to your service department when needed. Thank you for such an exciting and positive experience!

  • Great buying experience!

    5 out of 5 starsby mcm2015 on 08/24/2015
    updated 10/27/2015

    Everyone kept me informed throughout the process with estimates on how long it would take to finish. Staff was helpful and knowledgable. The facility was clean and well maintained. Not to mention the price on the car was the most competitive we found.

  • Great Experience!

    5 out of 5 starsby LaceyFi on 08/28/2015
    updated 10/27/2015

    Bobby Jones was very easy going, friendly and helpful....not at all your typical car salesman. I am in sales as well, and appreciate when another sales person knows how to build a relationship with me and make me feel comfortable right away without coming across as pushy. I also interacted with Janet, the Finance Manager, and she was extremely friendly and professional, and helped to get my paperwork completed quickly as my time was limited. I would highly recommend Bobby Jones to anyone looking for a new Nissan!
  • Great Job.

    5 out of 5 starsby Shelia51 on 08/22/2015
    updated 10/22/2015

    Everyone was genuinely helpful. Mr. Bobby Jones was fantastic, he explained everything to me in great detail. He answered all my question. He was very pleasant. Found a leader for me and put me in a New Car. He excesed my expectations. Thank you very much!
  • Rogue

    5 out of 5 starsby AnthonyDoan on 10/22/2015

    Mr Adedokun is really knowledgeable about the vehicle we are searching for and very helpful in finding specific needs that meet our goals
    • Anthony, we love hearing from our customer so thank you for taking the time write this glowing feedback. We’re thrilled to hear that Mr. Adedokun has been really knowledgeable during your visit. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Best regards, David Hruska General Manager

      by mossyhouston on 11/03/2015

  • My experience

    5 out of 5 starsby April2016 on 10/16/2015

    The people are extremely nice and take the time to answer all your questions and take care of there customers. All the people from sales to managers to financing!
    • Thank you for writing this amazing review of our dealership. Reviews like yours provide encouraging feedback and let us know we are meeting our team goals. If there is anything more that we can do please come back and see us again. Take care! Best regards, David Hruska General Manager

      by mossyhouston on 11/03/2015

  • Excellent Service

    5 out of 5 starsby Dianora on 09/21/2015

    Sidney had all my previous purchase information on hand and ready to go when I went in for my trade-in. He had all my options available, that helped me make my best final decision. Ever since my first purchase at Mossy Nissan, Sidney has gone the extra steps to follow up and solidify our customer relationship. I didn't think twice about Mossy Nissan being the place for my next vehicle purchase.
    • Dianora, first I would like to thank you for your loyalty to our dealership. Secondly, thanks for taking the time to write this review. Sidney’s sales excellence is always consistent and I’m glad that your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Please continue to visit us whenever you have questions, and we’ll continue to provide great service! Also, check out our Facebook and Twitter for exclusive deals. Best regards, David Hruska, General Manager

      by mossyhouston on 09/24/2015

  • Thanks to David Lin

    5 out of 5 starsby JDRiggins01 on 09/11/2015

    I like the fact that David Lin took the time to understand what I wanted and found the truck I wanted
    • We appreciate you giving us this review and 5-star rating. We’re ecstatic to know that David was of such help to you during your visit. If there is anything more that we can do please come back and see us again. Take care! Best regards, David Hruska General Manager

      by mossyhouston on 11/03/2015

  • Accounting Manager

    5 out of 5 starsby TalmadgeB on 08/31/2015

    Knowledgable, helpful attitude primarily on the part of our salesman. If I have an opportunity to refer anyone, it will be to Isaac Poku. Most importantly there was no pressure to buy. He assured us if we have any questions about the car to contact him. Using Truecar was a good experience.
    • Congratulations on your new car! Thank you for taking the time to write about your buying experience. It's great to know that Isaac was able to provide you with the pressure-free and knowledgeable service Mossy Nissan Houston is known for. Please feel free to call or stop by if there is anything else we can do to help you. Best regards, David Hruska General Manager

      by mossyhouston on 09/10/2015

  • Mossy Nissan

    5 out of 5 starsby b_nicole7 on 07/29/2015
    updated 08/05/2015

    The salesman Brad Hajizade was very friendly and helpful. The other staff at Mossy was readily available to help me with all my needs.
    • Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an awesome experience. We will share your comments with Brad and our team and we look forward to seeing you at our dealership in the future. David Hruska General Manager

      by mossyhouston on 08/07/2015

  • They Work Hard to Satisfy their customers!

    4 out of 5 starsby A_Crenshaw on 03/29/2015

    My experience started off excellent. Unfortunately, a situation occurred which could have made things go horrible. When the bump in the road occurred several individuals came together to make sure the deal still went through. This includes, but is not limited to: sales reps, management, the finance department and the General Manager. Over the top customer service was delivered, they really pulled out the red carpet. I can tell Mossy cares about its reputation and will do anything to protect it. In the real world people make mistakes and they rebounded from theirs exceptionally well.
    • Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that we were able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. David Hruska General Manager

      by mossyhouston on 03/31/2015

  • Gratitude

    5 out of 5 starsby Chatara on 03/15/2015

    I had been searching for a vehicle for months until I was contacted by Mr. Verrett and was immediately convinced that he'd help me find exactly what I was looking for. I am so appreciative for the help I received at this establishment.
  • Wonderful Mossy Nissan

    5 out of 5 starsby AGrisel on 01/12/2015

    Brad was SO helpful and fantastic to do business with! Mark K. was extremely professional and VERY helpful, too. Of course, David H. is more than wonderful! Their communication and red carpet experience/service doesn't compare to any other!
    • I really appreciate you being so kind as to write this review. We try our best to stand out from other dealers in terms of service excellence. We are happy to know that Brad, Mark and David were able to show you dedicated and personalized service. Do not hesitate to visit us if there is anything else that we can do to help you. David Hruska General Manager

      by mossyhouston on 01/19/2015

  • First Time Car Buyer

    5 out of 5 starsby DomB2014 on 12/19/2014
    updated 01/02/2015

    I visited many dealerships before we came to Mossy. Jerry Waddy made my first car buying experience pleasant. He provided excellent customer service and made it possible for me to drive out with a car I actually wanted. Based on this experience, I plan to do business in the future with Mossy and Jerry Waddy.
    • Thank you for coming in to see us. Glad to hear that Jerry made it a pleasant experience for you. We look forward to maintaining our new relationship through scheduled maintenance's & future needs. We appreciate you. Enjoy your new car. David Hruska General Manager

      by uniontown on 01/05/2015

  • Mossy Nissan

    4 out of 5 starsby Crystalcccc on 08/17/2014

    Friendly and attentive staff, good follow up. I would shop here again. The process was quick and they had all the info I needed up front.
    • Congratulations on your new car, Crystal! Our entire team is focused on providing top-notch customer service, and I'm very pleased that your visit with us mirrored our efforts. It's fantastic that we have earned your repeat business, and we look forward to seeing you again in the future! In the meantime, be sure to stay connected with us on Facebook and Twitter for dealer news and specials. Best regards, David Hruska General Manager

      by mossyhouston on 08/19/2014

  • I love my Nissan Sentra

    5 out of 5 starsby n1cole979 on 08/10/2014

    Mr. Bobby J. exceeded all my needs and expectations and I ended up purchasing a far better vehicle than the vehicle I had in mind.
    • Thank you so much for this great review! I am pleased to hear that Bobby was able to exceed your expectations and made your car buying experience a pleasant one. I hope that you are enjoying your new Nissan Sentra! Thank you for your business, and we look forward to serving you again! In the meantime, be sure to stay connected with us on Facebook and Twitter for dealer news and specials. Best regards, David Hruska General Manager

      by mossyhouston on 08/12/2014

  • Mossy Nissan and Jessica and Sydney get Two Paws up

    5 out of 5 starsby hparvizian on 07/30/2014

    Jessica and Sydney were both very professional and patient through the process. It was Jessica follow through that convinced to move forward with you dealership. She was professional yet not over powering. They walked me through every detail of the sale and everything was as seamless as possible. It was a pleasure buying from them and look forward to future business with them. Thank you for everything Sit Means Sit Houston Dog Training
    • Thank you very much for your great review and your kind words! Jessica and Sydney pride themselves in making the car buying process as seamless and pleasant as possible, and I'm happy to hear you were able to perceive that. I hope you are enjoying your new car! We appreciate your business, and look forward to working with you in the future! Don't forget to 'Like' us on Facebook and 'Follow' us on Twitter to receive exclusive online coupons and discounts! Best regards, David Hruska General Manager

      by mossyhouston on 07/31/2014

About our dealership
Amenities
  • Instant Financing
  • Complimentary Coffee
  • Rental Car Service Onsite
  • Cable Television
  • Collision Repair/Body Shop
Languages Spoken (3)
  • English
  • Yoruba
  • Spanish