Jeff Haas Mazda
Customer Reviews of Jeff Haas Mazda
Review type:
Excellent serbice
by Kate Thompson on 03/01/2023Juana was absolutely phenomenal at helping me and husband this evening!!Outstanding customer service
by Willie Sworn on 09/28/2021My service advisor Cynthia was very detailed about what was needed for my car. And they supplied me with a loaner car which was not expected. Thanks, Linda SwornWillie, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, The Jeff Haas Mazda Team
Happy Customer
by Kimberly Marino on 09/26/2021I am always happy with the service I receive at Jeff Haas Mazda! Always friendly and helpful and they provide top notch service!It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us. Sincerely, The Jeff Haas Mazda Team
Excellent service
by Clgood on 09/25/2021The sales and service people are always friendly and courteous. I never have any issues when I need to come to the dealership for whatever reason. I also still get reminders and greetings from the sales person that sold me the car, which I… think is nice.We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! We hope to be of service to you again in the future. Sincerely, The Jeff Haas Mazda Team
Excellent Service As Always
by Richard Queen on 09/22/2021Excellent job as usual. I have dealt with all the service reps and have had great care. Allan is there primary rep I deal with. It feels great to know that I can relax knowing that Allan makes sure I am very well taken care of without… worry!Richard, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Jeff Haas Mazda Team
Excellent and efficient service
by Elisa on 09/21/2021The service team are always efficient and the technicians are very detailed and high-tech by sendIng a video during the service of maintenance updates. The waiting are is very nice with pull out desks to work from and thoughtful amenities… such as flavored coffee and chilled bottle water.We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, The Jeff Haas Mazda Team
Good service
by Weikel Englefield on 09/11/2021Friendly service and good communication throughput.Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Jeff Haas Mazda Team
Jeff Haas Mazda is the Best!!!
by BZY63 on 09/09/2021My service advisor always keeps me informed of the status of my car and/or any additional work needed. Waiting is made easier in the very comfortable customer waiting areas. Always great service.Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Jeff Haas Mazda Team
Very satisfied
by Elizabeth on 07/24/2021I was very satisfied with the work I had done. They did it in a timely manner.Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, The Jeff Haas Mazda Team
Only Mazda....vroom
by Linda Chunn on 07/22/2021This dealership is awesome. I love my vehicle. The service here has been wonderful and I look forward to going to Jeff Haas whenever service is needed. I have recently spoken to a sales person about getting a new vehicle. He was very… helpful and did not try to force a sale. The facility is very nice. Clean and bright and quiet.Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Jeff Haas Mazda Team
Always a GREAT experience !
by Gina Cox on 06/29/2021Love Jeff Haas Mazda ! I’m so glad they have moved closer to Katy, much more convenient for service on my car. I have always had a great experience when buying and having my car serviced at Jeff Haas Mazda. I’m currently enjoying my 2nd… CX-9 bought from them and our family has owned at least 4 cars bought from them. They take good care of you !!Gina, thank you for taking the time to share your feedback! I am very pleased to hear our consistent professionalism and great customer service have earned your repeat business. I hope you are continuing to enjoy your purchase from Jeff Haas Mazda. We can’t wait to see you for your next servicing appointment! Sincerely, The Jeff Haas Mazda Team
Beyond Grateful
by MrsHinton on 12/30/2020My experience at Jeff Haas Mazda was absolutely wonderful! Kenneth Page assisted me and even got me more. That’s right, he worked everything out and upgraded me all in one night! How cool is that. He was polite and informative. I will… definitely go back.Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, The Jeff Haas Mazda Team
Buena experiencia
by Anna on 10/28/2020Me gustó la rapidez, amabilidad y eficiencia con la que fui atendida en el concesionario por la señorita del mostrador!Gracias por sus comentarios. Sinceramente, The Jeff Haas Mazda Team
Texas Traveler
by Diane on 10/27/2020Respectful, professional staff. Helpful. Excellent maintenance work. Loaner vehicle available. Timely service.Diane, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Jeff Haas Mazda Team
Great service
by Aaron on 10/26/2020Familiar people. Danyel worked hard at making the process easy. Everybody is friendly.Thanks for this awesome review, Aaron! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Sincerely, The Jeff Haas Mazda Team
Clean, professional facility
by Vicki on 10/17/2020I was greeted promptly by Alan Hempel. The waiting area is always clean and comfortable. The work was done within the expected timeframe, and the recommendations I received for work beyond what I had requested were reasonable, given the… amount of time since my last service.Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Jeff Haas Mazda Team
Don't understand
by Lynne on 10/07/2020Job done on time and done well!Lynne, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Jeff Haas Mazda Team
Routine maintenance
by Karen on 09/29/2020Very friendly, knowledgeable, clean, quiet.Thanks for your perfect review, Karen! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Jeff Haas Mazda Team
Service visit review
by James on 09/28/2020Knowledgable advice from my service advisor Tom TroublefieldJames, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Tom does for Jeff Haas Mazda and our customers. Hope to see you again soon! Sincerely, The Jeff Haas Mazda Team
Sheila Bernhard
by Sheila on 09/28/2020Prompt attention from employees and open honest communication. I always know what to expect when I come in because estimates are given in a timely manner. Nice clean waiting area with a good variety of snacks and coffee!Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with prompt, courteous, and informative service on your vehicle. We hope you will give us the opportunity to help you again whenever it’s time for your next service. Sincerely, The Jeff Haas Mazda Team
Oil Change Appointment
by Martha on 09/21/2020Easy and cleanThank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, The Jeff Haas Mazda Team
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Jeff Haas Mazda Team
by Jeff Haas Mazda on 03/03/2023