AutoNation USA Katy
Customer Reviews of AutoNation USA Katy
Review type:
I bought a car!!
Adam-Sales
by BMD098855 on 07/21/2023Adam was very helpful and got all the problems we had taken care of.Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Great and Fair Offer For My Z4
by Z4Roadster on 07/20/2023Chris T. was very pleasant and friendly to work with. Process was smooth. Appraisal and payment on the spot. Highly recommendedHi, we're happy you found our staff to be so supportive during your experience here at AutoNation USA Katy. Don't hesitate to call us if you ever need anything. Be safe on the road!
Very pleased customer
by Beca Em on 07/10/2023I was greeted and felt welcomed since I arrived. Manuel was very helpful and knowledgeable. It was the smoothest process and I never felt pressured. I have other cars that I’m considering selling because I had such a good experience with… Manuel. Will come back!We are pleased to hear you had such a positive experience with us, Beca! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Smooth process
by Omar Akhras on 07/07/2023The autonation team was very helpful and efficient in purchasing my leased vehicle.Hi Omar, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!
Buying a Car was never as interesting as it was here at AutoMation Katy
by RocketMann on 07/06/2023The sales team was engaged in making the sale and making the negotiation smooth and rational. They never placed any undue pressure on me and actually listened and responded to my needs! Great Team!Hi, your comments keep us motivated and working hard for all our guests! Drive safe, and we'll see you on the road.
Very pleasant experience
by WSCHAMPS2022 on 07/05/2023Very attentive, great communication, easy processHi, thank you so much for your positive comments about AutoNation USA Katy! Thank you so much for being one of our valued guests and we look forward to your next visit!
Amazing service
by Becky, Chris on 07/01/2023Becky and Chris provided excellent customer service very fast and professional all of my needs were met.Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation USA Katy. Please let us know if there is anything else we can do for you; we are more than happy to help!
Great dealership to sell your car to!
by JulieRob on 06/30/2023Selling my used car was quick and painless. They offered more than Kelly Blue Blue Book and beat the other two dealerships I visited. I will definitely look here first when buying my next vehicle.We are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
Buying a car
by Amber Kiser on 06/26/2023Summer is the best, and she was so helpful and she got me in a car fast and smoothHi Amber, thank you for your positive review. We're happy to have been of service to you. Please don't hesitate to reach out to us if there's anything more we can do! Take care!
Lexus purchase
by Lopez2830 on 06/25/2023Ronaldo was awesome through the whole process and had patience with us while we decided. Communication was awesome and he kept us updated on the status of the car so that we could make sure it was still there when we got to the… dealership. Raheem with Finance was great and he brought a great sense of humor. He was helpful and made the deal work.Hi, thank you for your positive review. We're happy to have been of service to you. Please don't hesitate to reach out to us if there's anything more we can do! Take care!
Sale of 2012 Buick
by LSchubert on 06/16/2023Great experience. A little wait but we didn’t have an appointment.Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
Buena atención
by Henry David on 06/11/2023Buena atenciónHola Henry, apreciamos tu informe positivo sobre tu reciente experiencia con nosotros. Como uno de nuestros valiosos clientes, queremos agradecerle sinceramente por su negocio y esperamos verlo aquí nuevamente en el futuro.
Summer
by Sam.cort on 06/07/2023She was great!!! She waited for me on her off day in order to for me to get the car when she didn’t have to! She made the process very easy !We are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
Sold car
by Jyjoseph on 06/02/2023They matched / beat competitor’s offer.Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.
Couldn't be happier!
by TraceyC on 05/31/2023I couldn't be happier. We had to urgently get a vehicle for our daughter and had to do most of it via text and online. I was nervous about not being in person for most of the purchase, but Summer truly cared for me. She texted me every… detail and sent all the necessary pictures and information. When it came time to make the purchase, she also walked me through each item and double-checked to ensure it was exactly what we wanted. My daughter couldn't be happier, and we know it is a quality vehicle at an affordable price. Thank you, Summer!Hello, it means so much to us that you chose our dealership! If you need more help, our team is available to talk -- safe travels!
Great Experience!
by Israel Nunez on 05/27/2023This was by far the best experience I have ever had buying a car! I have dealt with several dealerships around Houston, and this one surpasses them all by far! We worked with Roger Torres, and he was absolutely amazing! He was thorough,… attentive, polite, responsive, knowledgeable, and the list goes on! The next time I buy a car, I will definitely be coming back to Auto Nation, and I will be even requesting to have Roger again.Hi Israel, thank you so much for your positive comments about AutoNation USA Katy! Please let us know if there is anything else we can do for you; we are more than happy to help!
Great service
by Callie N. on 05/27/2023Roger Torres was the best salesman I’ve worked with. He was an excellent communicator with a kind personality that made the transaction enjoyable and easy to understand.Hi Callie, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Quick and easy process
by Tyson C on 05/25/2023I worked with Chris and Becky to sell my car. They were quick and transparent with the appraisal and were able to match prices from other dealers. Payment and selling process was fast and easy.Hi Tyson, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Jaron
by lim boaton on 05/13/2023Jaron was great! He was able to make a dream come true for me! Highly recommendedHi Lim, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation USA Katy and we hope to be of service again in the future.
Bought a car from Dwight !
by Sarah G on 05/11/2023Dwight made my experience enjoyable and fun. He helped me find the right car that best fit my needs and answered all of my questions. Love my car!!!!Hi Sarah, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Highly Recommend!
by Butterfly on 05/11/2023Working with Richard was an absolute pleasure! He was extremely patient, organized and handled things very quickly without any issues. He was very helpful in going over all the details of the car and getting all the apps set up. I highly… recommend you talk to Richard if you are considering buying a new car!Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Ram 1500
Chevrolet Silverado 1500
Toyota 4Runner
Toyota Camry
We make it easy - we'll buy your car with a check that you can deposit the same day, our 1Price Pre-Owned Vehicles come with a 5-day return policy*, we can sanitize your vehicle for your safety and we even offer free home delivery**. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details. **Home Delivery available at select locations.
- Complimentary Coffee
- Complimentary WiFi
Hello Andrea, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
by Neil Snied on 05/08/2025