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Customer Reviews of AutoNation USA Katy

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333 reviews
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  • Salesman/Buyer

    5 out of 5 starsby Cyal8rTahoe on 09/30/2022

    I was looking for a quick no hassle sale of my old ‘05 Tahoe. Manny with the awesome beard did just that. The process was sweet n simple , and I was outta there within an hr with money in my account. I would recommend manny to any and all my peers .
    • Hi, thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

      by Denver Ray on 10/03/2022

  • James Almendarez

    5 out of 5 starsby Jamesjames on 09/23/2022

    Very friendly and cooperative sales staff. Brain Rollins is the best.
    • Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation USA Katy. Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Andy James on 09/29/2022

  • Review

    4 out of 5 starsby Faithful on 09/25/2022

    Dom (Sales rep) took his time to understand what our needs were , and he was able to meet the needs effectively. Well done!
    • Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation USA Katy. Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Andy James on 09/30/2022

  • Sell your car here!

    5 out of 5 starsby SJH1013 on 09/24/2022

    I sold my car to Brittany. She paid more than other offers I received for my car and I was walking out with a check in less than an hour. She was so nice and knowledgeable. Answered all my questions. Couldn’t have asked for a better experience.
    • Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation USA Katy. Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Andy James on 09/29/2022

  • Great service by Brittany Voyles

    5 out of 5 starsby Jade moon on 09/16/2022
    updated 09/23/2022

    Brittany was no hassle fast and very fair offer We were just looking but sold the car on the spot
    • Hi Jade, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

      by Abbott Carter on 09/26/2022

  • Excellent experience

    5 out of 5 starsby Suzie4688 on 09/22/2022

    Great experience and they were very quick and fair.
    • Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

      by Abbott Carter on 09/26/2022

  • Sold Mustang

    5 out of 5 starsby Luis Lessing on 09/17/2022

    It was quick and easy! Everyone was kind and aware of the quick transaction! Thank you again! Becky, Brittney, & Robert were all extremely helpful!
    • Hi Luis, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation USA Katy! Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Sandy Clearwater on 09/23/2022

  • Car Purchase

    5 out of 5 starsby Kohleen on 09/14/2022

    Had a smooth experience from start to finish. Roger was professional and efficient. He definitely accommodated us through and through. We left with a satisfied purchase and will definitely consider going back for future car purchases. Thanks to all the staff at AutoNation USA Katy, y’all are great!
    • Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

      by Gary Moore on 09/19/2022

  • Got a good deal at AutoNation!!

    5 out of 5 starsby Kahrina on 09/14/2022

    Had an amazing experience! Roger helped us out and was very helpful :)
    • Hi, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

      by Gary Moore on 09/19/2022

  • Great Service by Roger

    5 out of 5 starsby Jessica on 09/16/2022

    Roger at the AutoNation (77094). Went out of his way to help me find a vehicle to fit our needs. Unfortunately, we did end up buying because a new car made more sense for the pricing and mileage on new cars . I thank you Roger for your patience and all of your help.
    • Hi Jessica, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

      by Gary Moore on 09/19/2022

  • 5 star

    5 out of 5 starsby Chinh Le on 09/14/2022

    The salesperson, Gary Phillips was super great! It was pleasant working with him and I got the vehicle I wanted. He is also deliver the vehicle personally to my house. It’s all about service and pricing and you can’t beat that here. Will and Allen gave me the best rate with the financing. Highly recommended.
    • Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation USA Katy and we hope to be of service again in the future.

      by Noel Guber on 09/19/2022

  • Rebecca Armijo

    5 out of 5 starsby Rebecca on 09/15/2022

    I had a very good experience with our Salesman Isaac Salazar.He was very friendly and informative.I appreciate is knowledge and especially the fact that he wasn’t too aggressive.He sold us the perfect car.
    • Hi Rebecca, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

      by Noel Guber on 09/19/2022

  • So fast, so easy

    5 out of 5 starsby PRMarrs on 09/12/2022

    This was by far the fastest and easiest experience I have had in a long time. There were no surprises and the communication was crystal clear. I highly recommend AutoNation if you are looking to sell your vehicle. Becky and Brittany were perfect.
    • Hi, it is great to read such wonderful comments about your recent experience with us! We appreciate your recommendation of AutoNation USA Katy and we hope to be of service again in the future.

      by Noel Guber on 09/19/2022

  • Painless Process...

    5 out of 5 starsby ajdunlap on 09/08/2022

    My wife and I absolutely detest shopping for new vehicles, however, our salesman Moody made the entire car buying experience about as painless as possible. I truly appreciate that he was honest and straightforward with everything involved in the process and I definitely recommend him to anyone currently in the market for a vehicle.
    • Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Nancy Gorge on 09/15/2022

  • Great Experience!

    5 out of 5 starsby JB-2022 on 09/08/2022

    Great experience from the very first contact, to driving off in our new vehicle. Everyone we interacted with was great, we didn't ever feel pressured and Moody answered all questions, was very thorough, polite and patient.
    • Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Nancy Gorge on 09/15/2022

  • Brian Rollins is an excellent sales rep!

    5 out of 5 starsby Aceandozzy on 09/11/2022

    We called Brian before arriving at the Katy location and he was prepared when we arrived. He had the car fax, car specs, and the cars ready for us to inspect and test drive. If he didn’t know the answers to our questions, he was honest and said would look it up instead of lying. He is excellent and didn’t force us to buy anything but gave us time to analyze. In the end, we ultimately bought a nice SUV mainly because of him. Thanks Brian!
    • Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation USA Katy. Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Nancy Gorge on 09/15/2022

  • Perfect experience

    5 out of 5 starsby Ivorfitz on 09/03/2022

    I was in AutoNation Usa Katy today to test drive a car with the intent of purchasing, if the car,the deal and the service was good. And it most certainly was👍 I was greeted immediately upon my arrival at the dealership and shown to a seat in an extremely pleasant waiting area while they went and got my sales agent. Roger was with me within a very short few minutes and took me through all my questions etc and then took me for the test drive. I can't recommend Roger highly enough for his professional, knowledgeable and friendly service. A pleasure to deal with and the deal done👍
    • Hello there! We are pleased to hear you had such a positive experience with us. We appreciate your recommendation of AutoNation USA Katy and we hope to be of service again in the future.

      by Penny Davos on 09/09/2022

  • Brian Rollins

    5 out of 5 starsby Kevin12014 on 09/03/2022

    Brian Rollins was a very good salesman. He worked very hard to take care of my needs and help me get my wife into a very good vehicle.
    • Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

      by Penny Davos on 09/09/2022

  • Amazing staff

    5 out of 5 starsby Tarick R on 09/03/2022

    I was in and out relatively quickly, the acquisitions team is excellent, I came in with an appraisal and they stay true to their word, they beat that price by a mile, I’m happy I took the time to come see them, no regrets at all, hopefully you get to deal with Manny , he’ll get you right
    • Hello there! Thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

      by Penny Davos on 09/09/2022

  • Car purchases

    5 out of 5 starsby Fred Chi on 09/05/2022

    Brian Rollins who’s my sales guy is one of the best car buying experience I have. Very helpful and understanding my needs. We completed the car purchased within 2 hours!! I’m very glad I have him as my sales person and also great dealership to visit !
    • Hi Fred, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

      by Penny Davos on 09/09/2022

  • Alondra

    5 out of 5 starsby Shelby__ on 09/05/2022

    Alondra was great. She made the whole process fast and easy on her part. Greatly appreciate the time she spent assisting us!!
    • Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

      by Penny Davos on 09/09/2022


Videos
About our dealership

We make it easy - we'll buy your car with a check that you can deposit the same day, our 1Price Pre-Owned Vehicles come with a 5-day return policy*, we can sanitize your vehicle for your safety and we even offer free home delivery**. Now that’s easy. Schedule an appointment today!

*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details. **Home Delivery available at select locations.

What sets us apart
Through DRV PNK, we continue to raise millions to support cancer research and treatment. Every AutoNation Pink Plate on the road helps put our fight against cancer on full display.
We offer a wide range of finance or lease programs with a menu that makes financing with us clear & simple.
We’ll buy your car and give you a check that you can deposit the same day. Get a certified offer for your vehicle, guaranteed for 7 days or 500 miles at any of our locations, even if you don’t buy a car from us.
We use an EPA-approved disinfectant to sanitize every vehicle we sell. Plus, we offer store-to-door-delivery for a safer shopping experience.
Our pre-owned vehicles are priced just right. Every 1Price Pre-Owned Vehicle is backed by a 5-day or 250-mile (whichever comes first) Money-Back Guarantee and a CARFAX™ Vehicle History Report.
Amenities
  • Complimentary Coffee
  • Complimentary WiFi