AutoNation USA Katy
Customer Reviews of AutoNation USA Katy
Review type:
I bought a car!!
Completely satisfied!
by Louba01 on 03/29/2023I recently had the pleasure of working with Brittany Voyles at Auto Nation USA-Katy to sell my truck, and I must say that she exceeded all my expectations. From the very beginning, Brittany was very responsive and quick to answer all my… online inquiries. She was patient and took the time to understand my needs and concerns, which was very reassuring. Throughout the whole process of selling my truck, Brittany was very transparent and kept me informed every step of the way. She was always available to answer my questions and provide updates, which made the process very seamless and stress-free. I truly appreciated her professionalism and attention to detail. What impressed me the most was the fact that I received more money for my truck than any other dealer had offered me. Brittany went above and beyond to ensure that I received a fair price for my vehicle, and for that, I am truly grateful. Overall, my experience working with Brittany Voyles at Auto Nation USA-Katy was nothing short of exceptional. I highly recommend her to anyone who is looking to sell their vehicle. She is knowledgeable, responsive, and truly cares about her clients. Thank you, Brittany, for your outstanding service!Hello, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation USA Katy. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!
Customer
by Clifton on 03/27/2023Amazing service. Friendly environment. Sales team is committed to help and understand your situation first. Ask for Roger!Hi Clifton, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Sold my old car.
by Himanshu on 03/25/2023Manny assisted me in the process, he as great help to explain me the process and value of my carHi Himanshu, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
Buy my vehicle
by NoiraBB on 03/25/2023Excellent experience. Very nice and polite employees. Would certainly buy here if needing another vehicle.Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Sales
by Gil1275 on 03/24/2023Alex was very helpful and IC was very helpful until I got my car. In all it was great experience.Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Smoothest sale ever
by CRubin! on 03/17/2023Thank you for all of your help Richard! I came in and told you exactly what I needed and you made that happen. I will never forget that and will forever be appreciative.Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Happy Buyer
by BiancaJ on 03/12/2023Our experience at AutoNation was great. Our sales agent, Richard, was quick to provide us options that were within our search requirements and addressed all of our concerns in a professional and understanding manner. He had excellent… customer service and was a pleasure to work with. Would definitely recommend purchasing with AutoNation!Hi, we are pleased to hear you had such a positive experience with us. We appreciate your recommendation of AutoNation USA Katy and we hope to be of service again in the future.
Best Employee Ever - MVP Ronaldo
by Lary Hale on 03/06/2023Ronaldo and his friend had to be the best car dealership duo , I’ve ever encountered no matter if my credit was to low or had a old repossession they made sure i left Auto Nation with a vehicle for my family with low mileage and style very… thankfulHello Lary, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!
Amazing Service
by Naomi Sevier on 02/24/2023I had the BEST experience at Autonation Katy. Jefferson, Raheem, Efrain, & Cristian we’re all amazing and ensured my vehicle trade in was as seamless and headache free as humanly possible. I sincerely appreciate all they’ve done to assist… me. You have an amazing team and I look forward to further purchases from Autonation!Hello Naomi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Buying Car
by Brianne on 02/18/2023If you’re looking to buy a car this would be a great place to do so. The sales man that helped me is named James and he did such a great job!Hi Brianne, we're happy you found our staff to be so supportive during your experience here at AutoNation USA Katy. We are always more than happy to assist you if anything else comes up. Take care!
Sold BMW
by Highlander on 02/16/2023Brittany and Chris were a pleasure to work with. Quick and helpful walking through process.Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation USA Katy. Don't hesitate to call us if you ever need anything. Be safe on the road!
Car Sale
by Daneil M on 02/15/2023Quick and easy car sale with Manny..stopped by Friday and was able to sell my vehicle on Monday with no waitHi Daneil, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!
Auto purchase
by DJL1219 on 02/12/2023Love my purchase and Reynaldo was very professional and extremely friendly outgoing person.Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation USA Katy. Feel free to stop by if you ever need any more help.
Reasonable offers
by MsMandie on 02/11/2023The selling process was quick and easy! Everyone was super friendly. I got a GREAT DEAL for my 2013 Dodge Caravan. Definitely more than I expected.Hi, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!
Valued Assets
by M.acome on 02/08/2023Jeff and Efrain were absolutely amazing. There was nothing left unanswered, all questions were anticipated in advance, and everything was delivered with an exceptional smile and outstanding service delivery. These two truly show the… importance of listening to the customer to deliver 5 star service. They just won a customer for life.Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation USA Katy. Don't hesitate to call us if you ever need anything. Be safe on the road!
Easy no hassle process
by Cherryl on 02/01/2023Marcus did a great job showing us the features of the car. Was on time and followed up with me on all my questions.Roger and Team
by ChadMec on 01/31/2023Had a great experience with Roger and the team at Automation Ford. Whole process from finding options on vehicles that would suit my needs, financing, trade in and drive out was seamless and simple. Highly recommended!Best Appraisals in Houston!
by DiegoOJ on 01/31/2023Brittany Voyles was super helpful and on point to get me the best deal for my vehicle! Her team and staff are very professional!Excellent Customer Experience
by JohnHeuss on 01/29/2023Brought our 2008 Suburban in to sell. Was treated respectfully and offered a fair deal. Time spent from Drive in to leaving was 30-45 min. This included all inspections of vehicle, going through the offer, all paperwork involved in the… sale and walking out with check in hand. Great experience!Sold vehicle
by AlanDaub on 01/18/2023Chris helped sell our vehicle. Awesome service … very friendlyAutoNation USA Katy - Excellent inventory and great people to work with.
by Phuygen on 01/16/2023If you are looking for a quality, pre-owned vehicle, see Patrick at AutoNation USA Katy. He'll take care of you and make the car buying process a whole lot easier.
Chevrolet Silverado 1500
Ram 1500
Toyota 4Runner
Toyota Camry
We make it easy - we'll buy your car with a check that you can deposit the same day, our 1Price Pre-Owned Vehicles come with a 5-day return policy*, we can sanitize your vehicle for your safety and we even offer free home delivery**. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details. **Home Delivery available at select locations.
- Complimentary Coffee
- Complimentary WiFi
Hello Andrea, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
by Neil Snied on 05/08/2025