AutoNation USA Houston
Customer Reviews of AutoNation USA Houston
Review type:
Garcias
by Mario D on 05/06/2025Jimena Alvarado was my sales representative. I appreciated being able to make the purchase without pressure. She took care of my order efficiently, making the whole process easy and quick. Thanks also to Juan Bentancourt, the finance… manager — he was very kind and never rushed me.Recent Purchase
by Christopher on 03/28/2025Bahroz was helpful and efficient.Hi Christopher, thanks for your praise and kind comments about our team. Don't hesitate to call us if you ever need anything. Be safe on the road!
Kaila Mason
by Jasmine on 03/08/2025updated 03/17/2025Johnathan was a 5 star salesman he was honest and very upfrontWe appreciate you taking the time to leave us a response, Jasmine! Drive safe, and we'll see you on the road.
First car purchase
by Sonia027 on 03/15/2025Keevyn was great & got me a good deal. Easy non stressful process. Cut to the chase. No run arounds. I’d recommend him to friends & family.Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Jashonia
by Jashonia on 02/27/2025updated 03/06/2025Service was very great , very satisfied and things went smoothly Mr.cornell and Ms.jimena where very great to us got us rolling todayWe are pleased to hear you had such a positive experience with us, Jashonia! Drive safe, and we'll see you on the road.
Quick and simple!
by Kirstileckel on 01/20/2025updated 01/27/2025Johnathon was quick to get us approved and was only at the dealership for about a hour getting everything finalized!Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.
Car Purchase
by Rose Johnson on 01/16/2025This was the best experience buying a car I have ever had. This was an intimidating experience, as I just completed a divorce and this was the first time I bought a car on my own. So friendly and helpful throughout the entire process!! I… will definitely be back for my next purchase when my son turns 16.Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.
Kayvon customer service
by CarterL on 11/10/2024Kayvon was able to get me into the car I wanted with no problems at all, he was very helpful and knowledgeable, would recommend anyone to ask for him for their next purchaseHi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great service
by Perla R on 11/10/2024Tanner assisted me and was very helpful in looking for the vehicle I wanted!Hi, thank you for sharing your positive experience! If you ever need help, just give us a call. Happy motoring!
10/10
by Family mam on 11/09/2024I had such a good experience at Autonation USA Houston 🇺🇸 ☺️. Alexander helped me to find the perfect vehicle for my little army. I have been having a difficult time with other dealerships being patient enough with me and my six kiddos,… but not Alexander. He was able to show us exactly what we needed. Tanner was also a help with entertaining my Autistic son. Who has been extremely antisocial since his mother left us. Not with Alexander and Tanner though. These two are what America is all about! [non-permissible content removed] I'm definitely going to recommend this dealership to everyone.Hi, we are very happy to have provided you with such a positive experience! We appreciate your recommendation of AutoNation USA Houston and we hope to be of service again in the future.
Sales
by Jeanette on 11/09/2024I will definitely recommend my friends and family to Alexander Diaz he answered all my questions and was very caring when helping meHi Jeanette, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Thank you Alex!
by SmashTX on 11/09/2024All my Son, Donger, wanted for his 16 birthday was a new car and luckily for me I found Alex at Autonation Houston. Alex was very patient and understood that a driver don’t pick the car; the car picks the driver…there’s a mystical bond… between man and machine! Thank you Alex!!!!Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Isaac great sales help
by Erinpfr on 10/16/2024updated 10/24/2024Quick and simple. EasyThank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Great service from Haroon
by Candace on 10/14/2024updated 10/21/2024Haroon was a pleasure to work with. Went the extra mile to make sure I got the truck I wanted and arranging for the best time to replace the windshield.Hi Candace, we're happy you found our staff to be so supportive during your experience here at AutoNation USA Houston. Please don't hesitate to reach out if there's anything additional we can do for you.
Extremely satisfied
by Shedrick on 10/08/2024updated 10/16/2024thanks to Devion for staying with me through the process, he didn't push me into buying anything and helped me throughout the whole processHi Shedrick, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Sales
by Amenofis on 10/07/2024updated 10/14/2024It was very easy to work with Devion even though we didn’t come to an agreement on The vehicle I was selling, He was very patient and gave me a little knowledge to use on the future ! I definitely recommend working with him , very outgoing… individual!Hello, it means so much to us that you chose our dealership! If you ever need help, just give us a call. Happy motoring!
Used Palisade Purchase
by Brian017 on 10/11/2024We had assigned as our salesman. He was very polite and attentive. Automation as a dealer is quite transparent. We paid the advertised price with no negotiation hassles. The level of service was good with a lot of attention to detail.… Car was serviced, detailed, gassed up for us before we departed. One area for improvement would be transaction time. It took 3.5hrs from test drive to walking out the door for cash sale. I was hoping it would have gone a bit quicker.Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Great experience
by Beryl Simba on 10/11/2024I had a fantastic experience with Devion Baker at Auto Nation. He made the car-buying process easy and stress-free. He was knowledgeable, patient, and never pressured me into a decision. I highly recommend Devion if you’re looking for a… smooth and honest car-buying experience!Beryl, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Sales rep
by Jwheeler489 on 10/07/2024Devion baker was amazing and very helpfulHello, we're happy you found our staff to be helpful during your experience here at AutoNation USA Houston. Feel free to stop by if you ever need any more help.
Partner at marketing agency
by Carl Ch on 09/28/2024updated 10/07/2024Jonathan was great at assisting me with my purchase and was very helpful on finding me my car even when it was a at different location!Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Wonderful Customer Experience
by John Broadus on 09/28/2024updated 10/07/2024From the moment we arrived, we were made to feel at ease. A big thank you to our sales rep Franco for making our car buying experience seamless. We will definitely be back for future purchases!Hi John, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!
Jeep Wrangler
Toyota Tundra
Toyota 4Runner
Ford F-150
We make it easy - we'll buy your car with a check that you can deposit the same day, our 1Price Pre-Owned Vehicles come with a 5-day return policy*, we can sanitize your vehicle for your safety and we even offer free home delivery**. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details. **Home Delivery available at select locations.
- Complimentary Coffee
- Complimentary WiFi
We are pleased to hear you had such a positive experience with us, Mario! If you need more help, our team is available to talk -- safe travels!
by Chole Yates on 05/08/2025