Customer Reviews of AutoNation Chrysler Dodge Jeep Ram Houston
Review type:
I now own my dream vehicle!
by Zoraida on 02/28/2025The weather could not be more lousy, it was cold and drizzly. It certainly did not make for a fantastic time to go car shopping. However, when my husband and I showed up to the dealership, we certainly did not notice. Our sales guy was… Darius Edwards, and he did not skip a beat. He quickly pulled up the vehicle we were there to see under a covered area. He explained the features of the Jeep Grand Cherokee L that we test drove. He also did an excellent job of breaking down the cost of the car. We appreciated his straightforward approach and expertise. We had an equally great experience with the finance team. I am now the proud owner of my dream vehicle, and this dealership made this possible. Did I mention my husband and I closed this deal well under MSRP including great coverage from the financing group? Yes, yes we did! We are completely satisfied and look forward to many years with our Jeep Grand Cherokee L.Great Sales Experience
by DeeAndMalik on 01/04/2025Great Service all around! From the sales manager Mario, my sales man Alan and the Finance manager Alex, they were patient, considerate and professional throughout the entire process! They are an elite teamHi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
First Time Buyer
by Houston on 08/01/2024Called about a vehicle I was interested in. Within minutes I got 5 different people texting me about the vehicle .Alex was the first to call back so I went with Alex great personality. .made us feel very comfortable answered all our… questions. Answered our text right away Drove off in an awesome vehicle. Everyone there is very friendly and to top this place off ms. Lady rang the bell to congratulate us on the vehicle !!! We loved it ! Way to go !!!Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Awesome service and process!!!
by CFoster on 02/08/2024I purchased a 2023 Jeep Renegade from AutoNation CDJR Houston and this was by far a great process! This is my 3rd vehicle from them so I felt comfortable returning because each time, I’ve been treated very kindly. Duy, Mario, and Daniel… were awesome!!! They made the process so straightforward and simple. I was originally in the market for a used Wrangler but I opted for a newer model renegade so my trade in for my 19’ renegade was quick! They were all patient and made sure I was totally happy with my purchase and sought out for me to get the best deal! I’ve had my New baby almost a month and I’m still in love! Thanks again guys!Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Martin Cotten
by Martin C on 02/02/2024I searched for a vehicle with the best price from Vermont to Texas. I found what I was looking for with AutoNation in Houston, Texas. Little did I know I was also finding the best dealership in the country. I purchased the vehicle long… distance and when I arrived everything was 100% the way they said it would be. I would recommend AutoNation Chrysler ram to anyone.Hello Martin, it means so much to us that you chose our dealership! We appreciate your recommendation of AutoNation Chrysler Dodge Jeep RAM Houston and we hope to be of service again in the future.
The Only Jeep Dealership to Purchase from
by Jeep driver on 01/12/2024Top notch salespeople who are extremely honest, willing to do what is needed to make sure everything goes smoothly.Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Best Auto Buying Experience Ever!
by Lisa on 12/28/2023This was the easiest time I have had purchasing a vehicle. Fernando was very nice and very down to earth. The offer I made on a Ram 1500 Laramie, which was below MSRP, was accepted in short order. The entire experience was very pleasant… and not at all stressful. AutoNation rocks!Hi Lisa, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
New Truck
by Williams on 12/02/2023My salesman was Kieth and he did an excellent job. I had some issues with the detailing and Kieth got everything taken care of for me! Over all experience was great.Hi Williams, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Dodge Jeep RAM Houston. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Awesome!
by Ram 1500 on 11/24/2023Worked quick to make a deal. Thank you!Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Sales person
by Charlie on 09/19/2023The Sales person was a great young man made the purchase easy and fast.Hi Charlie, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.
Excellent Buying Experience
by Steve B on 09/11/2023I purchased a Ram 1500 Laramie from Autonation and worked with John and his team. They answered all of my questions and were very upfront about everything. No bait and switch, "addendums", or higher pricing after I walked in the doors.… Excellent service and a great price. I highly recommend if you are in the market for a vehicle you check out this location.Hello Steve, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (713) 489-7825 to discuss what we can do to help.
Very Pleasant Experience
by TL Engineer on 08/30/2023Great Salesman. Very accommodating and knowledgeable. Very relaxed and Friendly atmosphere. No pressure and allowed more than adequate time to research, test drive and look at the vehicles. Great selection and inventory as well. Quick… and concise with the paperwork. Would definitely recommend this dealership.Hello , it means so much to us that you chose our dealership! We appreciate your recommendation of AutoNation Chrysler Dodge Jeep RAM Houston and we hope to be of service again in the future.
Awesome people skills no pressure just information
by Jnety1234 on 08/07/2023Awesome people that made sure I was a happy customer, and I am!Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Lexus ES 2020
by Lexus 2020 on 07/21/2023Was easy going experience by sales person. Financing experience was a little slow in servicing at time of signing docs. But very nice person.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
New Car Purchase
by dlmitchell on 06/30/2023everyone was very interested in making sure you were being taken care of. I would buy from them again when the time comes.Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Grateful
by Claude s on 06/19/2023My sales guys Madani went above and beyond for me and I greatly appreciate itHi Claude, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Dodge Jeep RAM Houston. Don't hesitate to call us if you ever need anything. Be safe on the road!
Best Dual Purchase Ever
by DogStar on 04/29/2023Wow! It was amazing to walk in a well manicured environment with vehicles I wanted. After meeting with the purchasing representative, I was immediately introduced to the young man who help me make my dreams come true. I received excellent… advice, guidance, got a better deal then I expected. After my purchases were complete, the Jeep and Truck detailed we were off to start our exciting new lives. Thank you!Hi, we appreciate your positive review about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
Great experience!
by HappyDad on 04/28/2023I had a great experience with my purchase of a used car for my daughter! The sales staff and management were very helpful, kind, knowledgeable, and responsive. They followed through on everything they promised and I drove off with an… immaculate car!Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!
Mr Jones
by Mr Jones on 04/24/2023Awesome car buying experience. We are repeat customers and will only shop here for our vehicle needs. Thank you Autonation in spring for treating us like family.We are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
General
by BlackCherry on 04/16/2023Had an excellent purchase process, easier than expected!!!Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!
Another positive experience
by Stevnysmith on 04/15/2023Another painless experience. The inventory provided a good selection and the pricing was fair.Hi, we are very happy to have provided you with such a positive experience! If you need more help, our team is available to talk -- safe travels!
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hi Zoraida, we are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help.
by Serenity Gibson on 03/03/2025