Customer Reviews of AutoNation Chrysler Dodge Jeep Ram Houston
Review type:
I now own my dream vehicle!
by Zoraida on 02/28/2025
The weather could not be more lousy, it was cold and drizzly. It certainly did not make for a fantastic time to go car shopping. However, when my husband and I showed up to the dealership, we certainly did not notice. Our sales guy was… Darius Edwards, and he did not skip a beat. He quickly pulled up the vehicle we were there to see under a covered area. He explained the features of the Jeep Grand Cherokee L that we test drove. He also did an excellent job of breaking down the cost of the car. We appreciated his straightforward approach and expertise. We had an equally great experience with the finance team. I am now the proud owner of my dream vehicle, and this dealership made this possible. Did I mention my husband and I closed this deal well under MSRP including great coverage from the financing group? Yes, yes we did! We are completely satisfied and look forward to many years with our Jeep Grand Cherokee L.
142 reviews
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Pleasant experience!
by Pmill675 on 06/02/2016updated 06/12/2016Feels like we got the best seal ever on a 2016 Ram Lonestar with no pressure and everyone was so nice and helpful. Had no plans of buying a truck that day, but couldn't pass up the great deal!Great service
by Ronniej37 on 05/30/2016updated 06/07/2016Got there early and was out early. Didn't have to have an appointment. Service writers friendly and knowledgeable. I like this dealership from sales to parts. I've brought three vehicles from there and will continue to purchase vehicles… from there.One of the best buying experience
by Ricocas on 05/25/2016I saw the truck on the Autonation website and called to make sure it was still available. Was connected with Thomas Pena and he had the truck waiting for my viewing and test drive. Thomas was very professional and informative about the… truck. Thomas and the sales manager were very concerned about getting me the deal I wanted. Will definitely go back when I am in the market for another truck.More than satisfied
by Francisco5557 on 05/24/2016This dealership and their enployees are top notch. Salesperson Javier Flores, will work with you in order for you get you the vehicle that you like or without a doubt he will build you up for you to obtain that vehicle.Great Service
by lashay1 on 05/17/2016Jose Martinez is a very good sales man. I have purchased two vehicles from him. I love his customer service.No one came out to greet me as I stood and waited for 30 minutes
by Robertmoore on 05/17/2016Nobody came out to greet me after 30 minutes!!!! My check engine light was on I never received a call from the dealership saying let us find out what's going on with it.Robert, thank you for leaving your feedback about your experience with AutoNation Chrysler Dodge Jeep Ram Houston. We take every review seriously and work tirelessly in providing great service and value to our customers. If you'd be willing, please call our General Manager directly at (888) 884-1219 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.
Great service
by Iscastilleja on 05/11/2016I took my veichle for a simple oil change. Everything was quick and easy Service advisors are really respectfullExtremely Satisfied
by 1Angel1 on 05/10/2016I took my vehicle in with concerns and the service department got right on the job of finding what the problem was and instantly order the needed part to repair the problem. I was informed of the problem and when to expect the repairs to be… completed. I was completely satisfied with the service personnel and the services done to complete the repairs to my vehicle. Thanks.Purchasing my Dodge Challenger
by Claudiagilx on 04/26/2016I just wanted to take the time to rate my recent experience at AutoNation Dodge. My overall experience went smooth from beginning to end. More specifically I would like to give high praise to my sales person Richard Gomez. I did not walk… into AutoNation Dodge that night with the intention of buying my new 2015 Dodge Challenger but the more time I spent talking to Richard the more inclined I became. His approach is quite relaxed and there was no pressure from him at all. I definetly would recommend AutoNation especially for the patience and for staying late to wrap up the deal. Thank you!Highly recommend
by PatiCruz on 04/26/2016It was my first time buying a car, but i knew what i wanted and what was a was planning to spend Javier Flores, made the experience easier, he help me get the red color that it was hard to find and also the unlimited edition. ThanksAwesome customer service!
by Missmandy956 on 04/26/2016I had one of the best sales experience from Richard. He was professional and attentive to our needs. He made our selection very easy and helped get us the best deal possible. We will definitely be back on our next purchase and recommend to… our family and friends.Great Customer!!!
by Magaly1989 on 04/06/2016It was our first time coming here and we were not disappointed!As soon as he got there the salesman was nice and knowledgeable! They didn't pressure us to buy anything! We told them what we wanted and they got it for us! I love my car and I… was really satisfied!! James Hodge Manager Ayman Moqbel Sales PersonThe greatest sales people ever!
by BossLucretia24 on 03/29/2016I just got in my new 2014 Mazda2 on Good Friday! I was beyond thrilled, because they discounted me hugely and got my car note low as ever!! Im telling you, this is the place to go for a new/used car. Listen to me. Oh yeah, please, you gotta… see Amen!!! [non-permissible content removed].Happy first visit
by jeepdude6 on 03/28/2016First visit to service for an oil change on my new Jeep. They were quick and reasonably priced. Seem glad to see me too. My car was back to me in good shape. Recommend!raul lora
by mendozagj on 03/23/2016Raul lora was very attentive and knew our needs we are very please with buying experience my daughter was very glad with her new car.Good Place to Get a Car
by jeepdude6 on 03/04/2016Raul was my salesperson. He did a good job of helping me get what I wanted and made a couple of suggestions that saved me money. No run around, no back and forth to his "manager", no games. I'd recommend, if you want a Jeep.
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About our dealership
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
What sets us apart
Through DRV PNK, we continue to raise millions to support cancer research and treatment. Every AutoNation Pink Plate on the road helps put our fight against cancer on full display.
We offer a wide range of finance or lease programs with a menu that makes financing with us clear & simple.
We’ll buy your car and give you a check that you can deposit the same day. Get a certified offer for your vehicle, guaranteed for 7 days or 500 miles at any of our locations, even if you don’t buy a car from us.
We use an EPA-approved disinfectant to sanitize every vehicle we sell. Plus, we offer store-to-door-delivery for a safer shopping experience.
Our pre-owned vehicles are priced just right. Every 1Price Pre-Owned Vehicle is backed by a 5-day or 250-mile (whichever comes first) Money-Back Guarantee and a CARFAX™ Vehicle History Report.
Amenities
- Complimentary Coffee
- Complimentary WiFi
Hi Zoraida, we are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help.
by Serenity Gibson on 03/03/2025