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Customer Reviews of Audi Central Houston

Review type:

Overall rating

4.6
4.65 out of 5 stars

(57 reviews)


Customer recommendations:

Yes (53)|No (4)

No BS

5 out of 5 starsby mlholland87 on 08/26/2025

Christian was very straightforward & forthcoming with the information I requested & worked with me to create a deal that made sense for my needs. I didn’t get a bunch of back & forth runaround.
  • We appreciate your positive feedback! It’s always rewarding to know when we’ve met or exceeded expectations.

    by Kennedy Seaton on 08/28/2025

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57 reviews
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  • Great Salesperson

    5 out of 5 starsby LCandanoza on 10/27/2024

    Hunter was a great person to work with. He listened to what my needs were regarding a vehicle and purchase.
    • Hi, we are so pleased you enjoyed your visit to Audi Central Houston! Please don't hesitate to reach out if there's anything additional we can do for you.

      by Eleanor Tant on 10/28/2024

  • Best Car Leasing Experience!!!

    5 out of 5 starsby DianaOS on 10/23/2024

    Go see Yuri and Jonny to buy or lease a car. Outstanding service! Knowledgeable! Never felt rushed. Yuri found me the exact car I wanted. Jonny spent all the time I needed explaining settings in car. I’m so happy!
    • Dianaos, we really appreciate your positive review! We hope to be of service to you again in the future. Best wishes, Audi Central Houston

      by Najya Howze on 10/25/2024

  • New car purchase

    5 out of 5 starsby Alison23 on 10/22/2024

    Very efficient!
    • Thank you for taking the time to let us know how we did. We hope you have a great day!

      by Najya Howze on 10/23/2024

  • Outstanding Job

    5 out of 5 starsby Rosyland J on 10/11/2024

    I went to Audi Central Houston and was greeted by what turned out to be an extraordinary Brand Specialist. Joane Dede has to be the most knowledgeable, patient, and pleasant person I have ever had to sell me a vehicle. I swear he knows so much about those vehicles, it’s like he manufactured them himself.lol This is my first Audi and Joane, along with other members of his team made it a great experience!!😃
    • Hi Rosyland, thank you for taking the time to leave a review for us at Audi Central Houston. We're happy we could meet your expectations! Thank you again for leaving us this response!

      by Najya Howze on 10/15/2024

  • Tire Replace

    5 out of 5 starsby Robin Johnso on 10/09/2024

    Chris Hazeley was extremely helpful and amazing to work with.
    • Thank you for taking the time to let us know how we did. We hope you have a great day!

      by Eleanor Tant on 10/10/2024

  • Great experience

    5 out of 5 starsby Phillip D on 09/16/2024
    updated 09/24/2024

    All around great experience buying my new car last Saturday. Was a little bit slow and at times I was left just sitting not sure what would happen next, but the sales person J Mata was terrific…..professional and friendly.
    • Hi Phillip, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

      by Neil Snied on 09/25/2024

  • Love this place

    5 out of 5 starsby HopeHappy on 09/18/2024

    I had such a wonderful experience here. They were not push and took the time to explain everything and let me think through my decision. I will definitely go back!!!
    • Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

      by Sandy Karon on 09/24/2024

  • Great service and pleasant experience

    5 out of 5 starsby MzDavis on 09/14/2024
    updated 09/20/2024

    After owning many used cars, I wanted a new reliable car. This morning I chose Central Audi Houston. Stefan, my salesman, and Heidi, my finance manager, were extremely professional and courteous. They made sure I left with a new car and a great deal.
    • Hi, thank you for taking the time to leave a review for us at Audi Central Houston. We're happy we could meet your expectations! We look forward to your next visit! Take care!

      by Eleanor Tant on 09/23/2024

    • Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

      by Kiara Dou on 09/23/2024

  • Fantastic service experience

    5 out of 5 starsby Phillip D on 09/16/2024

    Antoine is incredible. All around great experience for the third or fourth thime
    • Thank you for taking the time to let us know how we did. We hope you have a great day!

      by Eleanor Tant on 09/17/2024

  • Great service

    5 out of 5 starsby Mel2024 on 09/10/2024

    Great experience, J and the rest of the staff answered all of my questions and were able to adjust and look into our purchase requests. Both the dealership and we were new to the EV tax credit process (tip: ask for Time of sale report from the dealer prior to purchase), but we're worked together to make sure all the paperwork was done. All the staff were very courteous and responded quickly, either by phone or email.
    • Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

      by Sandy Karon on 09/12/2024

  • Used Car Purchase- Two in seven months

    5 out of 5 starsby Satisfied on 09/05/2024

    I bought one car from them back in Nov. 2023 but it was totaled by a tree during the hurricane. I then bought a second car from them about a month ago. Both times I worked with Hunter and Josh in the used car area. They were great to work with and they did not pressure me in buying extras that I did not need nor want. They listened to what I wanted and then was able to find it and put me in the car within my budget. Overall a fantastic experience.
    • Hi, thank you for taking the time to leave a review for us at Audi Central Houston. We're happy we could meet your expectations! We look forward to your next visit! Take care!

      by Eleanor Tant on 09/09/2024

  • Sales experience

    5 out of 5 starsby Houstonian on 07/20/2024

    Very easy and efficient process
    • Thank you for taking the time to let us know how we did. We hope you have a great day!

      by Eleanor Tant on 07/23/2024

  • Audi A4

    5 out of 5 starsby Patrick on 07/19/2024

    This is actually the third vehicle I have purchased from this dealership group in the last twenty years, 2 Audis and 1 VW. Very happy with the price and process every time
    • Hi Patrick, thank you for taking the time to leave a review for us at Audi Central Houston. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

      by Eleanor Tant on 07/23/2024

  • 5 stars is the max unfortunately

    5 out of 5 starsby Netanel D on 07/18/2024

    Chris is literally the best ! Helped me with everything and was super kind. If I could give more than 5 stars I would! Thanks again for the experience it was a pleasure buying a car from you guys! 🙏🙏🙏
    • Hi, we are very happy we could provide you with a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Audi Central Houston! If you have any further questions, please don't hesitate to reach out!

      by Eleanor Tant on 07/22/2024

  • Very poor experience

    1 out of 5 starsby Bruce2x on 06/18/2024

    Bought car I thought was new - they bought it at auction. I found out only a few days before my temporary tag expired when I called them to see where my license plate was. They didn’t even bother to let me know. That’s one example of very poor service - it was not the only example.
    • We would like the opportunity to address your concerns. Please reach out to our General Manager directly at (855) 627-5368 when you have a chance. Thank you.

      by Eleanor Tant on 06/25/2024

  • Donald Dull

    1 out of 5 starsby Dullla1 on 06/12/2024

    Very high pressure and sales was not able to provide much details on the operation of the car or set it up.
    • Hi, we are sorry to see you had a negative experience at our store. We would like to have a better understanding about your experience. Please reach out to our General Manager at (855) 627-5368 at your earliest convenience. Thank you.

      by Eleanor Tant on 06/17/2024

  • K Johnson 2024 Audi Q7

    5 out of 5 starsby Kjohnson0455 on 05/16/2024

    Excellent support from start to finish, and post sale follow-up
    • Hi, thank you for taking the time to leave a review for us at Audi Central Houston. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

      by Eleanor Tant on 05/17/2024

  • I would use Audi Central again.

    5 out of 5 starsby noname123 on 05/16/2024

    Very easy and stress free. Jamie did a great job getting us what I felt like was a fair deal. Michael helped get us that last bit to seal the deal.
    • Hi, thank you for taking the time to leave a review for us at Audi Central Houston. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

      by Eleanor Tant on 05/17/2024

  • Masooma Batool

    5 out of 5 starsby Masooma on 05/03/2024

    My dealer J Eric was super helpful at Audi Central Houston. I'm super satisfied and feel at ease by the way he explained everything to me and offered to provide his services explaining the complicated details of the car.
    • Hi Masooma, thank you so much for your positive comments about Audi Central Houston! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

      by Eleanor Tant on 05/06/2024

  • Really nice experience

    5 out of 5 starsby HTownSLMB17 on 04/15/2024

    Very recently I purchase a pre-owned Audi. Ali at Audi Central was very helpful throughout the process. Very nice sales team. I also like the service department. Shawn Hayes is my main contact in service and they do a really good job. The guys that welcome you when you drive up to service are professional and very helpful!
    • Thank you again for taking the time to let us know how we did. We hope you have a great day!

      by Lexie Fernandes on 04/17/2024

  • Smooth Process

    5 out of 5 starsby MPG1990 on 04/07/2024

    Sales team was great. They made purchase process simple and convenient. Chris and Andre helped us get through purchasing car in as little work as possible.
    • Thank you again for taking the time to let us know how we did. We hope you have a great day!

      by Lexie Fernandes on 04/10/2024

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