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EchoPark Automotive Dallas (Grand Prairie)

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Customer Reviews of EchoPark Automotive Dallas (Grand Prairie)

Review type:

Overall rating

4.7
4.73 out of 5 stars

(90 reviews)


Customer recommendations:

Yes (85)|No (5)

Great experience

5 out of 5 starsby KevDallas on 08/23/2025

We purchased BMW 430i and Jose Hernandez was very pleasant and great to deal with. Manager Larry was very helpful. I highly recommend this dealership. Prices are reasonable and staff is wonderful.
  • Thank you so much for your kind review! We are thrilled to hear that Jose and Larry provided you with a pleasant experience at our dealership. We strive to offer reasonable prices and exceptional service to our customers. Thank you for recommending us, we truly appreciate your support.

    by DeAndre King-McNeal on 08/26/2025

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90 reviews
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  • Best Day Ever!

    5 out of 5 starsby KLUVSLEXUS on 01/29/2025
    updated 02/04/2025

    Mark was wonderful! He was straightforward with pricing and comfortable answering all our questions! Mark was very efficient and explained all the paperwork. Most importantly Mark shared in my excitement and celebration of my new car!
    • "Thank you for the kind words, we're thrilled to hear about your positive experience with Mark! Our team takes pride in providing top-notch service and making your car-buying process enjoyable. We hope you enjoy your new car and thank you for choosing our business!" #HappyCustomer #NewCarCelebration ������

      by Benjamin Schweppe on 02/10/2025

  • Christy Banks

    5 out of 5 starsby Makayla B on 01/27/2025
    updated 02/03/2025

    I appreciated Christy for all her help. She was efficient and helpful with all questions I had.
    • Thank you so much for your kind words! Christy is an integral part of our team and she always goes above and beyond to assist our customers. We are grateful to have her and we're glad she was able to make your experience with us efficient and enjoyable.

      by Benjamin Schweppe on 02/10/2025

  • Recommend Mee she did great!

    5 out of 5 starsby Ty Patterson on 01/30/2025

    Mee was an absolute pleasure to work with! She went above and beyond to help me secure a great car at an amazing rate. Her professionalism, patience, and dedication made the entire process smooth and stress-free. She took the time to answer all my questions and made sure I got the best deal possible. I highly recommend Mee to anyone looking for a reliable and trustworthy car-buying experience. Thank you, Mee!
    • Thank you so much for your kind words! It was our pleasure to help you find the perfect car at a great rate. Our team is dedicated to providing smooth and stress-free experiences for our customers. We appreciate your recommendation and look forward to serving you again in the future. Drive safe!

      by Benjamin Schweppe on 02/10/2025

  • Go see Josh McKay!!!!!!

    5 out of 5 starsby Mariah on 01/18/2025
    updated 01/24/2025

    Josh McKay was amazing!!!! Quick easy and friendly!!!! He truly was a pleasure!!!
    • Thank you for your wonderful review! We're thrilled to hear that Josh went above and beyond to make your experience quick and easy. We're lucky to have him on our team and we hope to see you again soon!

      by Benjamin Schweppe on 01/27/2025

  • Moazul

    5 out of 5 starsby Chaisity on 01/23/2025

    This experience was amazing. He was able to complete a very difficult deal, because of my situation. He was respectful and listened to me. He was able to get me exactly what I wanted. I’m happy with my vehicle
    • Thank you so much for your kind words! We're thrilled to hear that we were able to help you find the perfect vehicle despite the challenges. Our team is committed to providing excellent service and we're so glad we met your expectations. Happy driving!

      by Benjamin Schweppe on 01/27/2025

  • 1000% recomend

    5 out of 5 starsby DaisySegov on 01/03/2025

    I’ve gotten two vehicles for myself here experience has always been great but this time around i had Joshua he made the process so much smoother i will continue to come back here and recommend family and friends to Joshua !
    • Thank you so much for your kind words! We are thrilled to hear that you had a smooth experience with Joshua for your vehicle purchase. We appreciate your loyalty and look forward to helping your family and friends with their car buying needs. See you soon!

      by Benjamin Schweppe on 01/27/2025

  • Outstanding Purchase Experience

    5 out of 5 starsby Keith Bilbrey on 12/31/2024

    Outstanding Purchase Experience. I hate haggling and the pricing/financing experience was painless.
    • Thank you for your kind words! We strive to make the car buying process as seamless and stress-free as possible. We're delighted that we could provide you with an outstanding purchase experience. See you on the road! 😊🚗 #CustomerSatisfaction #HassleFreePurchase

      by Benjamin Schweppe on 01/08/2025

  • Great experience

    5 out of 5 starsby Satisfied customer on 12/06/2024
    updated 12/13/2024

    Highly Recommend Henry Collier at EchoPark! I had the pleasure of working with Henry Collier during my recent visit to EchoPark in Grand Prairie, and I was thoroughly impressed. Even though I didn’t end up purchasing a car, Henry’s expertise and dedication stood out. He was patient, answered all my questions with clarity, and provided valuable advice without any pressure to buy. It’s clear that Henry is passionate about what he does and genuinely wants to help customers make informed decisions. If you’re in the market for a car or just exploring your options, I highly recommend stopping by EchoPark and asking for Henry Collier. You won’t be disappointed!
    • Thank you so much for your glowing review! We're thrilled to hear that you had a positive experience with our sales associate, Henry Collier, and that he was helpful and knowledgeable during your visit. At EchoPark, we pride ourselves on providing top-notch customer service and helping our customers make informed decisions. We appreciate the recommendation and hope to see you again in the future!

      by Benjamin Schweppe on 01/09/2025

  • Sales

    5 out of 5 starsby Daniel sal on 11/25/2024
    updated 12/03/2024

    Our sales person was great ,quick and easy .
    • Thank you for your positive feedback! We are happy to hear that our sales person was able to provide you with a quick and easy shopping experience. Your satisfaction is our top priority. We appreciate your support!

      by Benjamin Schweppe on 01/09/2025

  • Fast and easy!

    5 out of 5 starsby J Mendoza on 11/23/2024
    updated 12/03/2024

    Marla was very easy to work with and made sure I was happy with everything that was going on. I usually buy from private sellers because I despise the "sales" game but again, Marla made everything smooth and comfortable. I definitely recommend her and Echo Park to anyone looking for a car.
    • Thank you for your kind words, we are thrilled to hear that Marla provided you with a great car buying experience. Our team at Echo Park strives to make the process as smooth and comfortable as possible. Thank you for choosing us and we hope to see you again in the future!

      by Benjamin Schweppe on 01/09/2025

  • Adrian best salesman!!!

    5 out of 5 starsby Erica on 11/26/2024

    The whole experience was stress free and quick. Adrian was fast and attentive. I recommend 10/10 thank you!!!
    • Thank you so much for your kind words! We are thrilled to hear that you had a stress-free and quick experience with us. Adrian truly goes above and beyond for our customers. Thank you for recommending us 10/10! It means a lot to us.

      by Benjamin Schweppe on 11/26/2024

  • Wonderful Experience

    5 out of 5 starsby NicoleS on 11/11/2024

    I am someone who finds the whole car buying experience to be torture. The staff at Echo Park made it the best experience I have ever had buying a car and that says a LOT!!! They really went out of their way to make sure I was taken care of.
    • Thank you so much for the kind words! At Echo Park, we strive to make the car buying process as enjoyable as possible. We are thrilled to hear that we exceeded your expectations and made your car purchasing experience the best one yet. It's our pleasure to take care of our customers every step of the way. Enjoy your new car!

      by Benjamin Schweppe on 01/09/2025

  • Hyundia Palasade

    5 out of 5 starsby Patsy N. on 11/06/2024

    It was great everything went smooth. Will be back for sure, plus telling all my family & friends.
    • Thank you so much for your positive review! We are thrilled that you enjoyed your experience with us and we can't wait to have you back. Don't forget to spread the word to your loved ones, we greatly appreciate it!

      by Benjamin Schweppe on 01/09/2025

  • Honest!

    5 out of 5 starsby Jay on 11/01/2024

    What a fantastic process. We bought a vehicle in March of 2019 and were so satisfied with the process we returned in November of 2024 to sell the vehicle back to Echo. Heather was extremely honest and efficient thru the process and were very fair with the offer, including the $250 for selling within 48 hours of an online appraisal.
    • Thank you for sharing your positive experience with us! We're thrilled to hear that you were satisfied with our process and chose to come back to us for the sale of your vehicle. Our team is dedicated to providing honest and efficient service, and we're glad it showed. Thank you for trusting us with your business!

      by Benjamin Schweppe on 01/09/2025

  • No haggle pricing

    4 out of 5 starsby Brenda K on 10/22/2024
    updated 10/29/2024

    Price was what was posted online. Friendly salesman.
    • Thank you for your positive review! We pride ourselves on transparency and having friendly staff. We appreciate your business and hope to see you again soon.

      by Benjamin Schweppe on 10/31/2024

  • Mustafa and Logan

    5 out of 5 starsby Naam Khan on 10/18/2024
    updated 10/28/2024

    The salesmen were extremely helpful in assisting my family in getting a car. Great assistance and listening skills. Very professional and greatly recommended.
    • Thank you so much for your kind words! We are thrilled to hear that our salesmen were able to provide great assistance and professional service for your family's car purchase. Your recommendation means a lot to us. Thank you for choosing our business!

      by Benjamin Schweppe on 10/31/2024

  • EchoPark made it easy

    5 out of 5 starsby Ian Daughrity on 10/25/2024

    The whole process was quick and easy. Christi Banks did a great job working with me to find a truck that works for me. If you have the opportunity you should definitely call and ask for Christi Banks.
    • We are thrilled to hear that you had a positive experience with Christi Banks! Our goal is to provide quick and easy service to all our customers. We will definitely pass along your compliments to Christi. Thank you for choosing us!

      by Benjamin Schweppe on 10/31/2024

  • Great experience

    5 out of 5 starsby Minimom on 10/25/2024

    Adrian was wonderful, handling all our questions and making this car purchase smooth process.
    • Thank you for taking the time to leave such a positive review, we are thrilled to hear that Adrian provided exceptional service during your car purchase. We strive to make the process as smooth and enjoyable as possible for our customers. We appreciate your business and look forward to seeing you again!

      by Benjamin Schweppe on 10/31/2024

  • Just like New!

    5 out of 5 starsby Lance K on 10/16/2024
    updated 10/24/2024

    There is an enormous amount of inventory to choose from. The staff is very friendly and they work hard for their customers. Henry, my salespersons and Paul, the finance guy, worked especially hard to accommodate my less that stellar credit rating.
    • Thank you for your positive feedback! We take pride in our wide selection of inventory and our dedicated staff who go above and beyond for our customers. It was our pleasure to work with you, despite any credit challenges. We look forward to seeing you again soon!

      by Benjamin Schweppe on 10/31/2024

    • Thank you so much for your kind words! We take pride in our large inventory and our friendly staff who go above and beyond for our customers. It was our pleasure to assist you, and we're happy that Henry and Paul were able to make your experience a positive one despite challenges with credit. We appreciate your business!

      by Benjamin Schweppe on 10/31/2024

  • Fantastic

    5 out of 5 starsby Rickyzoom29 on 10/17/2024
    updated 10/24/2024

    I drove all the way from Kansas to purchase a vehicle I found online in the experience was exceptional. Thank you too Karla Reynoso and everyone there!
    • "Thank you so much for making the trip to purchase your vehicle with us! We are thrilled to hear you had an exceptional experience with Karla and our team. Safe travels back to Kansas!"

      by Benjamin Schweppe on 10/31/2024

  • Echo Park Amazing Customer Service!

    5 out of 5 starsby Kara on 10/17/2024
    updated 10/24/2024

    Mustafa and Logan were amazing to work with! I went in with a car in mind and ended up purchasing it quickly! Highly recommend.
    • Thank you so much for your kind words! We are thrilled to hear that Mustafa and Logan were able to provide you with exceptional service and that you found your perfect car with us. We truly appreciate your recommendation and hope to see you again in the future!

      by Benjamin Schweppe on 10/31/2024

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