EchoPark Automotive Dallas (Grand Prairie)
Customer Reviews of EchoPark Automotive Dallas (Grand Prairie)
Review type:
Very Positive Experience
Outstanding Purchase Experience
by Keith Bilbrey on 12/31/2024Outstanding Purchase Experience. I hate haggling and the pricing/financing experience was painless.Thank you for your kind words! We strive to make the car buying process as seamless and stress-free as possible. We're delighted that we could provide you with an outstanding purchase experience. See you on the road! 😊🚗 #CustomerSatisfaction #HassleFreePurchase
Great experience
by Satisfied customer on 12/06/2024updated 12/13/2024Highly Recommend Henry Collier at EchoPark! I had the pleasure of working with Henry Collier during my recent visit to EchoPark in Grand Prairie, and I was thoroughly impressed. Even though I didn’t end up purchasing a car, Henry’s… expertise and dedication stood out. He was patient, answered all my questions with clarity, and provided valuable advice without any pressure to buy. It’s clear that Henry is passionate about what he does and genuinely wants to help customers make informed decisions. If you’re in the market for a car or just exploring your options, I highly recommend stopping by EchoPark and asking for Henry Collier. You won’t be disappointed!Thank you so much for your glowing review! We're thrilled to hear that you had a positive experience with our sales associate, Henry Collier, and that he was helpful and knowledgeable during your visit. At EchoPark, we pride ourselves on providing top-notch customer service and helping our customers make informed decisions. We appreciate the recommendation and hope to see you again in the future!
Sales
by Daniel sal on 11/25/2024updated 12/03/2024Our sales person was great ,quick and easy .Thank you for your positive feedback! We are happy to hear that our sales person was able to provide you with a quick and easy shopping experience. Your satisfaction is our top priority. We appreciate your support!
Fast and easy!
by J Mendoza on 11/23/2024updated 12/03/2024Marla was very easy to work with and made sure I was happy with everything that was going on. I usually buy from private sellers because I despise the "sales" game but again, Marla made everything smooth and comfortable. I definitely… recommend her and Echo Park to anyone looking for a car.Thank you for your kind words, we are thrilled to hear that Marla provided you with a great car buying experience. Our team at Echo Park strives to make the process as smooth and comfortable as possible. Thank you for choosing us and we hope to see you again in the future!
Adrian best salesman!!!
by Erica on 11/26/2024The whole experience was stress free and quick. Adrian was fast and attentive. I recommend 10/10 thank you!!!Thank you so much for your kind words! We are thrilled to hear that you had a stress-free and quick experience with us. Adrian truly goes above and beyond for our customers. Thank you for recommending us 10/10! It means a lot to us.
Wonderful Experience
by NicoleS on 11/11/2024I am someone who finds the whole car buying experience to be torture. The staff at Echo Park made it the best experience I have ever had buying a car and that says a LOT!!! They really went out of their way to make sure I was taken care… of.Thank you so much for the kind words! At Echo Park, we strive to make the car buying process as enjoyable as possible. We are thrilled to hear that we exceeded your expectations and made your car purchasing experience the best one yet. It's our pleasure to take care of our customers every step of the way. Enjoy your new car!
Hyundia Palasade
by Patsy N. on 11/06/2024It was great everything went smooth. Will be back for sure, plus telling all my family & friends.Thank you so much for your positive review! We are thrilled that you enjoyed your experience with us and we can't wait to have you back. Don't forget to spread the word to your loved ones, we greatly appreciate it!
Honest!
by Jay on 11/01/2024What a fantastic process. We bought a vehicle in March of 2019 and were so satisfied with the process we returned in November of 2024 to sell the vehicle back to Echo. Heather was extremely honest and efficient thru the process and were… very fair with the offer, including the $250 for selling within 48 hours of an online appraisal.Thank you for sharing your positive experience with us! We're thrilled to hear that you were satisfied with our process and chose to come back to us for the sale of your vehicle. Our team is dedicated to providing honest and efficient service, and we're glad it showed. Thank you for trusting us with your business!
No haggle pricing
by Brenda K on 10/22/2024updated 10/29/2024Price was what was posted online. Friendly salesman.Thank you for your positive review! We pride ourselves on transparency and having friendly staff. We appreciate your business and hope to see you again soon.
Mustafa and Logan
by Naam Khan on 10/18/2024updated 10/28/2024The salesmen were extremely helpful in assisting my family in getting a car. Great assistance and listening skills. Very professional and greatly recommended.Thank you so much for your kind words! We are thrilled to hear that our salesmen were able to provide great assistance and professional service for your family's car purchase. Your recommendation means a lot to us. Thank you for choosing our business!
EchoPark made it easy
by Ian Daughrity on 10/25/2024The whole process was quick and easy. Christi Banks did a great job working with me to find a truck that works for me. If you have the opportunity you should definitely call and ask for Christi Banks.We are thrilled to hear that you had a positive experience with Christi Banks! Our goal is to provide quick and easy service to all our customers. We will definitely pass along your compliments to Christi. Thank you for choosing us!
Great experience
by Minimom on 10/25/2024Adrian was wonderful, handling all our questions and making this car purchase smooth process.Thank you for taking the time to leave such a positive review, we are thrilled to hear that Adrian provided exceptional service during your car purchase. We strive to make the process as smooth and enjoyable as possible for our customers. We appreciate your business and look forward to seeing you again!
Just like New!
by Lance K on 10/16/2024updated 10/24/2024There is an enormous amount of inventory to choose from. The staff is very friendly and they work hard for their customers. Henry, my salespersons and Paul, the finance guy, worked especially hard to accommodate my less that stellar credit… rating.Thank you for your positive feedback! We take pride in our wide selection of inventory and our dedicated staff who go above and beyond for our customers. It was our pleasure to work with you, despite any credit challenges. We look forward to seeing you again soon!
Thank you so much for your kind words! We take pride in our large inventory and our friendly staff who go above and beyond for our customers. It was our pleasure to assist you, and we're happy that Henry and Paul were able to make your experience a positive one despite challenges with credit. We appreciate your business!
Fantastic
by Rickyzoom29 on 10/17/2024updated 10/24/2024I drove all the way from Kansas to purchase a vehicle I found online in the experience was exceptional. Thank you too Karla Reynoso and everyone there!"Thank you so much for making the trip to purchase your vehicle with us! We are thrilled to hear you had an exceptional experience with Karla and our team. Safe travels back to Kansas!"
Echo Park Amazing Customer Service!
by Kara on 10/17/2024updated 10/24/2024Mustafa and Logan were amazing to work with! I went in with a car in mind and ended up purchasing it quickly! Highly recommend.Thank you so much for your kind words! We are thrilled to hear that Mustafa and Logan were able to provide you with exceptional service and that you found your perfect car with us. We truly appreciate your recommendation and hope to see you again in the future!
Great experience
by Melissa on 10/22/2024This was by far the easiest car-buying experience we’ve ever had. Harry Lee, our salesperson, was knowledgeable, answered all of our questions, and wasn’t pushy at all—which was a refreshing change! We highly recommend working with him.… Including the test drive, we were in and out in just a couple hours. The 7-day money-back guarantee gave us added peace of mind. 5 stars!We're thrilled to read about your amazing experience, and we couldn't agree more - Harry Lee is a fantastic salesperson! Our goal is to make car-buying easy and stress-free, and we're so happy to hear we achieved it. Thanks for the rave review and trusting us with your purchase!
Less than stellar credit
by Lance K on 10/16/2024There is an enormous amount of inventory to choose from. The staff is very friendly and they work hard for their customers. Henry, my salespersons and Paul, the finance guy, worked especially hard to accommodate my less that stellar credit… rating.Thank you for the fantastic review! It means the world to us to know that you had a 5-star experience. Congratulations on your new purchase! We’re confident it will serve you well for many miles to come. Please know that we’re always here for you. Enjoy the journey ahead! -DeAndre
First Car Owner!
by Georgia T on 10/13/2024Xi was absolutely amazing at helping me navigate my first car purchase!"We are thrilled to hear about your positive experience with Xi! We are always dedicated to providing exceptional support to our valued customers. Thank you for choosing us for your first car purchase."
Steven
by Helenph on 09/30/2024It was a great experience and everyone was friendly and helpful.This is what our Experience Guides live for – seeing a guest this happy! So glad you chose EchoPark Automotive, and we hope to see you (or your friends and family) in the future.
Mark Johnston salesman
by Zachary on 09/20/2024updated 09/26/2024Mark did a great job and was very helpful with the process of buying my wife a SUV. I will definitely be recommending Echo Park to friends and family.Satisfied Custome
by Glad I did on 09/22/2024I was very satisfied with the service and patience of my car salesman.This is what our Experience Guides live for – seeing a guest this happy! So glad you chose EchoPark Automotive, and we hope to see you (or your friends and family) in the future.
Nissan Rogue
Hyundai Tucson
Nissan Altima
Thank you so much for taking the time to leave us a review! We are thrilled to hear that our salesperson was able to help you during a difficult time and get you into the perfect vehicle. We strive to provide excellent service to all of our customers and we are so glad that we could assist you in regaining control. Thank you for choosing us as your dealership!
by DeAndre King-McNeal on 05/29/2025