Glenn Polk Chevrolet Buick GMC of Gainesville
Customer Reviews of Glenn Polk Chevrolet Buick GMC of Gainesville
Review type:
Typical shady dealership
by Pompatus84 on 11/09/2024updated 11/15/2024They will try to sucker you into a deal without going into the specifics of the financing. Did not budge on sticker price or give a fair trade. Very slick, try to distract you from the details of the deal. Be on your toes if you go there.I’m sorry, don’t read close enough. The issue did not happen at Glenn Polk Ford. It occurred at Glenn Polk Chevy.
New car
by Greg H on 09/22/2024updated 10/01/2024Very fast and easy purchase. Great price on new car. Great trade in valueThank you, Greg. We very much appreciate you coming to see us.
No Pressure
by SC Jimmy on 09/29/2024I had already been shopping on line for several days & had test drove several vehicles so I knew exactly what truck I wanted to purchase. I contacted Glenn Polk Gainesville and made arrangements to test drive the GMC AT4. When I arrived… my salesman Johnny had it cleaned & fueled and ready to test drive. After our return the General Manager, David, sat down with me & my wife and with in 5 minutes we had a deal. They sent me home with the truck that night to insure it was what I wanted before signing. I came in the following morning at 10:30 and was on my way home at noon. As I said “no pressure”, the entire process was a pleasure. The entire staff from sales to finance to the management team were friendly, knowledgeable & professional. We even purchased an extended warranty for the truck which is something I’ve never done with the purchase of any other vehicle. The dealership is smaller compared to the stores in the Dallas, Fort Worth metroplex and would could tell it in the friendly, relaxed atmosphere. Prices were several thousand less making the experience even better! Hassle free, professional, friendly service I would definitely recommend this dealership to family & friends! No pressure!!!Wow! What an incredible testimony to our team. Thank you so much for sharing this and for your purchase. Glenn Polk Auto Group has been family-owned and operated for 30 years, and the 'hassle-free, friendly, no pressure is exactly what we want everyone to experience. Please send us all your friends and family, and thank you again.
The teamsters with Jonathan and David West
by Renda and Tony on 09/28/2024These guys are awesome. The GM and Chevy dealership on hwy 82 West Gainesville will give you the best experience you can have when purchasing a vehicle. We just purchased our fourth one from them. And when finishing up with the paper work… was also a good experience. Can't remember the guys name but he made it non painful . Love these guys at Glenn Polk hwy82.We love you guys, too, Renda and Tony. Thank you so much for your fourth purchase.
Excellent experience, highly recommend!
by Mike Kerney on 09/27/2024Very clear communication, quick response. No pressure on the sale. I would highly recommend.Thank you for the high recommendations, Mike. I agree, clear communication makes all the difference.
Used car purchase
by Debra Bishop on 09/24/2024The sales team is very courteous and friendly. They take care of any concerns or problems you may have after you purchase your vehicle. Unlike some dealership who wash their hands of you as soon as you drive it off the lot. This team truly… wants their customers to be happy and satisfied. Sales consultant Michael Nack is an awesome sales person and I would highly recommend buying a vehicle from him. David Wade the General Manager will also make sure your happy with your choice.Thank you, Debra. Purchasing the vehicle is just the beginning...we want to establish a long relationship with you, your family, and your friends.
Best Service
by Khuckaby on 09/22/2024They were very helpful with what I wanted and t he payments I wanted! Will definitely be back!!Thank you for the five stars, and I'm happy to hear they got payments where you need them to be.
Easy transaction !!
by Kristie Hurn on 09/14/2024updated 09/20/2024Michael was great, everything went fast and smooth !! Highly recommendThank you, Kristie.
Honest and Fair!
by Scott Nail on 09/19/2024We had a great experience at Glen Polk. Our salesman, Michael Nack, was the best!Thank you, Scott. We appreciate your business.
Best and Easy Experience
by Jessica Mills on 09/14/2024Jonathan and Andrei were so great that will go there again and again. It’s a 45 minute drive for us, but it’s our car buying people and place now! The whole process was great! We called and they had it ready to test drive when we got there.… They gave a fair trade in value and sales price. It seemed like they were very honest and authentic all the way through.Thank you, Jessica. We would love to be your "car buying people and place" from now on::)) Jonathan and Andrei make a great team!
Best car buying experience
by Shane on 09/13/2024Easiest car buying experience ever. No pressure no hidden fees. In and out of the dealership in less than a hourThank you, Shane. So many dealerships have so many hidden fees and we just refuse to play that game. Thank you for letting everyone know and for coming to see us. Please send us all your friends and family.
No hassle easy buy in and out and on our way
by Amanda on 09/09/2024We drove in from out of town and they had everything ready to go for us. From arrival to test driving to signing papers was 45 mins.Heck yeah!! 45 minutes in and out is pretty awesome. Thank y'all.
Great service
by Chad B on 09/06/2024Easy deal with. Plain and simple. Not trying to pull the wool over your eyes or anything like that. Tom made the process easy. The same with Joe in finance. Thank you guysThank you, Chad. Our team has a laid-back, no-nonsense approach that folks love.
Locating my 2025 Chevy Trax RS
by Kareen click on 08/30/2024David was an awesome salesman as soon as the car showed up that we wanted he made sure to call us so we could get up there before anybody else. Great customer service we would definitely recommend !Thank you, Kareen. David has been with me for a very long time. Enjoy your new Trax.
Great experience
by Sabrina on 08/28/2024Best car buying experience I’ve ever had. Jonathan Pierce was informed, transparent, straightforward, and kind. Everyone we worked with at the dealership was great and helpful. I was treated like a close friend. Absolutely no shadiness or… old school pushy sales tactics. Would recommend to anyone looking for their next vehicle!Thank you very much, Sabrina. Being treated like a close friend and part of the family is part of our culture.
Great Experience
by Casey E on 08/20/2024Nice dealership, with a nice selection. John went above and beyond to get my wife the exact car that she was wanting. Will definitely go see him again!Thank you, Casey. As a man who has been married for over 30 years, I've learned that it the wife is happy, we are all happy:) Jonathan is a great guy, and I'm glad y'all enjoyed the experience.
Johnny is the best!!!
by Amy G on 08/20/2024Everyone is so friendly, kind, and attentive! Johnny was extremely patient while I test drove three vehicles before I found the one! Highly impressed with the level of professionalism and no hassle car buying experience.Thank you, Amy. Johnny is super chill, and his customers love him.
Best in town
by Dan on 07/12/2024Great people that work there they remember key details about you and your family. They take care of you when trying to get in a vehicle you want and take care of your future needs weather it's oil change or service. They don't pressure you… into buying a vehicle which is a great feeling.Thank you, Dan. My family and I have operated the Glenn Polk Auto Group dealerships for 30 years and firmly believe that the family atmosphere is one of the reasons people keep coming back.
these guys are the real deal!
by Eli Red on 07/13/2024Michael knack, hunter, and the manager all stayed behind after hours for me to get to the dealership. they were ready to go above and beyond for me. They are family oriented and posses personable values. happy I got to receive my vehicle… from them and rock this cool hat they gave me!Heeeeeck yeaaaaaah - it's all about the hat:) Thank you, Eli. I'm glad my team stayed after a little bit and got you hooked up.
Mike purchase of a 2024 Canyon Denali
by Tom on 07/11/2024I’ve been purchasing cars for 60 years, but this was the smoothest, most professional transition I’ve ever had. Tom, the salesman, was extremely courteous, patient, kind, and knowledgeable. I can easily, and quite confidently recommend this… dealership.Holy Smokes....60 years of buying vehicles, and this was the "smoothest, most professional." Heck yeah!!! Thank you so much for sharing this with everyone, Tom.
Quick, Easy & Very Customer Friendly! Beat all expectations.
by MBarthold on 07/01/2024Just purchased a new car from Glenn Polk GMC and worked with Jacob Blount to complete our transaction. We had originally been in touch with Jacob about purchasing a 2024 Acadia - he kept us updated on timing and called the second he had… one unloaded off the truck for me to come see in person. Ultimately it was not for us. Jacob was completely understanding and had a great handle on what we needed our vehicles to be able to withstand. He suggested both the Tahoe and Yukon and talked about the different packages. Ultimately we decided on a Yukon and on custom ordering one with Glenn Polk. Placing the order was seamless and quick - Jacob made sure we got every single thing we wanted and kept us up to date on when he thought it would arrive. The Yukon ended up coming in a month earlier than anticipated - which was an amazing surprise and the contract and financing process was a breeze! Cannot thank and appreciate the Glenn Pol team enough. They truly made the car buying process so simple and easy. Very thankful for their time and effort as well as the great new Yukon.Thank you very much for taking the time to share your 'beat all expectations' experience with our Glenn Polk Team. We are blessed with an amazing group of people. Enjoy your new Yukon!
Glenn Polk Chevrolet Buick GMC of Gainesville is your trusted Buick, Chevrolet, GMC dealership in Gainesville and the reason why our loyal customers keep coming back. From the time you enter our showroom when you service with us, you can expect to be treated like family, each and every visit. We offer an extensive new and pre-owned inventory, as well as our competitive lease specials, finance options and expert auto service. We are dedicated to providing exceptional customer service and being an integral part of our community. We look forward to seeing you soon!
- Complimentary Coffee
- Cable Television
- Customer Lounge Area
- Authorized Parts Store
- Authorized Accessories Store
- English
- Spanish
Good morning. We researched all of our leads over the past seven days and talked to every sales manager and salesperson, and no one is familiar with the situation you are describing. Is it possible that you did not mean for this to be Glenn Polk Ford? We do not even sell vehicles at the sticker price, and the experience you are describing would be EXTREMELY out of character for anyone on our team (as you can tell from all our reviews). Please call me at 805-723-4167. I am Brandon Carr, the GSM, and I want to clear up any misunderstanding. Thank you.
by Brandon Carr on 11/13/2024