Hendrick Volkswagen Frisco
Customer Reviews of Hendrick Volkswagen Frisco
Review type:
Excelente Experiencia
Great Experience
by Chad on 06/28/2025It was a great experience with Danny, George and Kevin in buying my New VW Atlas. The dealership was clean and welcoming. All of them took a great care of me and provided an excellent customer experience. I got a great deal and would highly… recommend Hendrick VW.Excelente Experiencia
by Francis Garcia on 06/29/2025Una experiencia excepcional, Ricardo Bolanos nos hizo sentirnos como si fuéramos familia, graciasGreat Customer Service
by Xavier on 06/27/2025I worked with George during my Volkswagen purchase process. He was very helpful and accommodating.Awesome Customer Service
by Karen on 06/26/2025Ricardo is the best sales person ever. He has awesome customer service and goes above and beyond to make sure you get the best possible deal. Just bought my 2nd car from him today.Fast and Helpful
by Adrian Telfer on 06/05/2025updated 06/11/2025Went to Hendricks this morning for an oil change and service. My service representative was Fernando Gomez. I got there he took care of everything and the job was completed within an hour. Fernando has always been helpful every time I show… up for a service and always answers my questions.Customer Service is a 10!!
by Stacy N Green on 06/06/2025This is our second vehicle purchased from Hendrick Volkswagen Frisco within a year's time. The first time was for my own car, and this time it was for my husband's. The choice was easy to return to this particular dealership for our car… buying experience! We had such a memorable and refreshing experience with George, our sales consultant previously, that we reached out to him again for assistance with another purchase. George is knowledgeable about the functionality of the vehicles, the differences between models, is very prompt with finding out the answer to additional information we may need, is transparent, and allows YOU (as the customer) to make your own decision. He doesn't hassle nor hover. He ensures that you have all the accurate information needed to solidify your choice. Also, I should add that when I reached out to George to let him know we were interested in purchasing another car, he wasted no time in gathering the details of what we were looking for and scheduling an appointment. He also had all of the vehicles that we were interested in, and some that matched our interest, parked together in a row upon our arrival to the dealership, for easy comparison. Tell me about first class customer service!!! Not to mention, he even sent us videos of the subject vehicles prior to the appointment. Needless to say, we are more than satisfied with our purchase and the great care we received throughout the car buying process (once again :-). Thank you, George, for your intentionality, and sharp skills as a sales agent!Great experience x 2
by Cory on 05/28/2025I’ve purchased two cars from Hendrick VW in the past year, and each time has been a great experience thanks to George Strong. George is professional, knowledgeable, and genuinely cares about helping you find the right vehicle in your price… range without any pressure. Both purchases were smooth, straightforward, and handled with top-notch service from start to finish. I truly appreciate the honesty, efficiency, and attention to detail George and the Hendrick VW team bring to the table. Highly recommend to anyone looking for a hassle-free car-buying experience!Great experience!
by Neal on 05/07/2025George Strong was great! The whole process was straightforward and easy. George was honest and made the whole experience a pleasure. I highly recommend Hendrick Volkswagen.Exceptional Sales Support
by Bill on 04/30/2025Our sales Advisor Ricardo was not only very knowledgeable, he was extremely professional, supportive and service oriented. His approach was very genuine and he most certainly wanted us to be comfortable with our purchase.Bill, we're happy you found our staff to be so supportive during your experience here at Hendrick Volkswagen Frisco. Thank you, and have a fantastic day!
Thank you Ricardo and Kenia!
by Bri on 04/18/2025updated 04/24/2025Ricardo and Kenia were an absolute dream to work with! They made my husband and I feel so comfortable and well taken care of during the car shopping process. I appreciate that they kept in touch but didn’t overwhelm us between visits. We… were never pressured but they helped us to feel very comfortable in our choice by providing so much information on the car, the features and the process as a whole. I’d get a car from them again in a heartbeat and would recommend anyone looking for a car pay them a visit. We got a great deal and love our new Atlas! Thank you Ricardo and Kenia!Bri, we are so happy to read such a great review about Hendrick Volkswagen Frisco! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you, and have a fantastic day!
Strong Partnership
by Chris B on 04/20/2025I recently bought a GTI from George Strong to replace my 2019 GLI, which I had also purchased from him 6 years ago. George makes these consequential transactions as fair and easy as possible. I do not generally like sales engagements, but… every chance we get to do business with George and Hendrick VW Frisco is a joy.Hi Chris B, thank you so much for your positive comments about Hendrick Volkswagen Frisco! We sincerely thank you for the positive review, and look forward to seeing you again soon!
Thanks George
by Ricky V on 04/03/2025I was very pleased with my everyone at Hendrick VW in Frisco, particularly George Strong. They were honest, professional, and easy to work with. I eventually ended up buying a different car but would not hesitate to come back to Hendrick.Ricky V, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you, and have a fantastic day!
Great experience
by Sai on 03/01/2025updated 03/10/2025I had an excellent experience with Ricardo at Hendrick VW Frisco. He was knowledgeable, patient, and truly listened to my needs, making the car-buying process seamless. His professionalism and friendly attitude made the experience… enjoyable. Highly recommend him if you’re in the market for a VW!Hello Sai, we appreciate you taking the time to leave us this feedback. Thanks again for taking the time to leave us this information about your recent visit. Take care!
Amazing Service from Ricardo Bolaños!
by Yogitha on 03/01/2025Ricardo made buying my blue 2025 Taos a breeze—professional, knowledgeable, and incredibly helpful. He listened to my needs, answered all my questions, and ensured a smooth, stress-free process. His dedication to customer satisfaction… truly stood out. Highly recommend Ricardo for anyone looking for a great car-buying experience!Yogitha, we are very happy we could provide you with a positive experience! Thank you so much for your feedback! We hope you have a great day!
Incredible experience leasing a new car!
by Jim S on 02/10/2025I recently leased a new car from Hendrick Volkswagen of Frisco, and the entire experience was seamless from start to finish! George Strong in their sales team is extremely knowledgeable, professional, and truly went above and beyond to make… sure I found the perfect vehicle to fit my needs and budget. The process was smooth, with clear explanations of the terms, and no hidden surprises. I appreciated the transparency and the willingness to answer all my questions. The car itself is fantastic brand new, well-equipped, and a joy to drive. If you are considering leasing a car, I highly recommend you reach out to George Strong. Their customer service, fair pricing, and hassle-free experience made this an easy and enjoyable decision. I will definitely be returning when my lease is up!Jim S, it's experiences like yours that really keep us motivated! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Thanks Ricardo!
by Fabio Lopez on 02/01/2025updated 02/06/2025All I can say is a huge thanks for Ricardo and his team, they were very friendly and welcoming! They got to know my needs and made sure I walked away happy. They’re great!Hello Fabio Lopez, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
Amazing Adam
by CAG on 02/05/2025Adam was very patient and knowledgeable when it came to looking at the SE Taos. He was flexible with his schedule and had great communication skills. David, his manager also offered for me to take the SE Taos for 24 hours and that helped… seal the deal. I am so very happy 😊Hi Cag, thank you so much for your positive comments about Hendrick Volkswagen Frisco! Please don't hesitate to reach out if there's anything additional we can do for you.
They earned my business!
by Elizabeth H on 01/20/2025I got so lucky working with George! He was prepared, knowledgeable, and patient. It has been so fun to drive around in my new car. Wouldn't have been possible without him!Elizabeth H, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Easy and straightforward. The way car buying should be.
by JP on 01/14/2025I expressed interest in a couple cars online and George Strong gave me a call almost immediately. He was courteous and professional and accommodating to my schedule. When I got to the dealership he was waiting for me with the cars I was… interested in. He wasn't pushy at all. Just friendly and knowledgeable. I reserved a vehicle that day and returned the next day with ready to trade my vehicle. He walked me through the trade process and gave me clear information on the financing before I signed any paperwork. As I signed all the documents (which was done digitally) my new car was washed and detailed, and I was out the door in no time. George was incredibly helpful and followed up a couple times just to make sure I was happy and didn't have any questions. The facility was clean and all the team members were quite friendly.Jp, reviews like this motivate us and help us ensure we provide high-quality care. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Made car buying easy!
by Caroline B on 12/31/2024updated 01/06/2025Ricky was so easy to work with and made sure we got the best deal. We appreciate you Ricky!Caroline B, we are so pleased you enjoyed your visit to Hendrick Volkswagen Frisco! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Excellent Customer Service from George
by Rajavamshi on 12/31/2024updated 01/06/2025George Strong provided outstanding service while helping me choose the best deal on the New Atlas Cross Sport. He was knowledgeable, patient, and genuinely cared about finding the right car for my needs. His expertise made the entire… process smooth and stress-free. I highly recommend George to anyone looking for excellent customer service and a great car-buying experience. Thank you, George Strong!Rajavamshi, it's experiences like yours that really keep us motivated! Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!
Volkswagen Tiguan
Volkswagen Atlas
Volkswagen Jetta
Hello Neal, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!
by ALI MAHDI on 05/08/2025